I normally do not write reviews unless it feels absolutely necessary. However, I am very disappointed with my recent order pick-up experience. I never received any calls, emails, or messages letting me know the items had arrived at the store. When I went to pick up my order, I was told it had already been returned to corporate. I was informed that "calls were made," yet I have no missed calls, voicemails, or emails from the store. This lack of communication is unprofessional and discourteous. I had placed the order only a short time before, and I should have at least been notified before the items were sent back. read more

I have been going to this store for a very long time, everytime I go they go the extra mile to make you feel like home, manager and team members always welcome you with the smile and try to help you the best they can. I have been working retail for 30 years myself and I know how customer services had decrease over the years BUT everytime I go to lane that customer service is always on point. Thank you for all you do and keep up the good work. A very happy customer Ileana colunga read more

Big selection of tops and bras today!! Purchased more. Than I expected. Storr very well organized, not greeted like most associates at other stores, but still friendly, resourceful and helpful. read more

Visited this store for the first time, in search of a full coverage bra with thick straps since I need the extra support while pregnant. The staff was great at measuring and recommending a bra to fit my needs. Bra was on sale BOGO 1/2 off, totaled a bit over $70, to which I added a code of $10 off I received via text (see my photo to get discount). This store carries larger sizes with stylish styles. sizes begin around 14 (casual, work out, formal, underwear, etc). Note: bras go up to 48G, which is awesome!!!! The pricing of garments is a bit high if no coupons are used, in my opinion, will report back on quality as time progresses. read more

Lane Bryant - Got $10 off Via text - Women's Clothing Near Me - Miami, Florida

I hate to do this review , but one bad apple can really ruin a customers experience. When In a customer service position you must have a nice people person personality. My experiences have been excellent at this store as I have been a monthly customer for over 20 years. Seen several managers. Since I'm a regular I usually get my hangers. Was making a huge purchase today of 12 tops and pants. I asked for hangers and Shanika told me no that I couldn't have them because they were short. I asked if possibly I could speak to a manager and she told me she was the manager. So, I purchased only 4 items leaving 12 behind, which I couldn't take if I need to go buy hangers. I then told her I had a reward which she said it expired. Thank God another associate stepped in and honored it because it had expired on the 1st yesterday which I believe the store was closed. No thank you, no talk, just after her commission which her attitude gave her a pity one. So sad a regular big buyer is treated like crap. I can come back another day when a better associate is around. Definitely won't be going to her. Lane Bryant be grateful for my time writing this. I usually wouldn't. My father said the best thing you can do to bad service is stay quiet and don't give them your business. But, one bad apple doesn't represent the other great ladies that have serviced me before. I question that she lied about being the manager when she had to get permission from another store associate. Wow ! So sad! read more

I needed a good bra with extra support since I'm pregnant. I walked in and was welcomed by this lady who was just AMAZING she was so kind and helped me find the perfect bras. I wish I had gotten her name but she did say she just came back from maternity leave so she knew exactly what to recommend. She also helped me find some comfy undies to wear during my pregnancy and postpartum. For $99 I got two bras and 5 pairs of underwear! I def think it was worth the price just for the comfort alone. The customer service is just wonderful!!! Feels like your shopping at a high end store such as Nordstrom. read more

Kudos to the lady to helped me with my shopping experience today! She was far to kind and genuine. I was bra shopping and let me say that I absolutely hate bra shopping.... But with her help I found what I needed in a breeze and at the checkout in no time! read more

Love this store a lot and always will because I just like to come here because of the staff and the clothes