Good prices and selection, helpful staff and the doc got my prescription perfectly "tuned" to how I…read morewas planning to use my glasses. My go-to place when VSP is about to reset! (Just wish they were open on weekends too.)

Fab experience at BrightEyes, from the first point of contact, to the exam - great job!read more

I highly recommend this office. Lindsay who works the front is always friendly and helpful on the…read morephone and also in person. When I went in for my appointment with Dr Martin he was personable, extremely knowledgeable, and took his time in the appointment. Many times when you're with it a provider you feel rushed in and rushed out. Not in this office. Dr Martin takes his time to make sure you understand everything, and educates you about anything you need to know. Also Lindsay is very helpful with the scheduling, and both times I've been in so far i never had to wait. If you're looking for an optometry office that is professional, friendly, and knowledgeable this is the place for you.

My son took his little sister who is disabled with him to pick out glasses. They were "asked" to…read moreleave Dr. Ronald J Martin's office because she is nonverbal (does not speak words but makes sounds) and was too loud for the receptionist liking. I never thought I would encounter such ABLEIST attitude in our local community, especially from someone in The medical field. SHAME ON YOU AND YOUR OFFICE STAFF for treating those who do not fit in your "perfect" little box with such ignorant and insulting behavior. We will be finding another optometrist.

Dr Shadid is great and her staff as well . Very professional , listens to concerns and is very…read morethorough. I would recommend this business to anyone in need of a good eye exam or new glasses or lens

My dog chewed my glasses from last year the day before New Year's Day 2025, I made an appointment…read morein 2 weeks with my chewed glasses!they were able to get me in for a new prescription and put a rush on the new order and in 8 days I received my new glasses! I'm very happy to see again!

I spoke with Victoria and made an appt to see Dr Weeks. I made a request for a predetermination…read moreclaim in order to know the costs associated with the initial visit. I received a voicemail from Victoria on 10/8/24 at Dr Weeks office stating that she cannot do a predetermination claim and can only provide the billing codes. I am disappointed with this office since I have the right to know the costs associated with the visit. If the office is refusing to provide a predetermination claims, this is a red flag and I feel I received poor service from this office. I decided to cancel the appointment and will be filing a grievance with the health insurance plan.

When I first called Northbay Eye Associates the front desk receptionist wasn't too friendly she was…read morea little rude and I asked to make a new patient appointment and she responded with "what do you want?" I then repeated myself and said "um a new patient appointment. She then transferred me to someone else to schedule the appointment. The person who was helping me schedule an appointment was so sweet and helped me out. I told her I would need a Friday appointment and she asked me to hold and the transferred me to Dr. Weeks office. They helped me schedule with Dr. Weeks and when I walked in to my appointment they were very sweet! The receptionist asked for the paperwork they sent me before hand which was nice. I waited to be called and the assistant was a doll. Very helpful! I have been stuffing from headaches and they tried to resolve the problem. Dr. Weeks is very nice and very patient! Going in for an eye exam is very tasking but he made it very easy. Thank you!

Very patient, great explanation of process and exam. Very helpful with finding right contact fit…read moreand glasses rx. No complaints on quality or care.

From beginning to end, my experience with Dr. Wong and Aspen was nothing short of amazing and fun…read more Both are professional knowledgeable. Dr. Wong took his time ran multiple test and I felt confident with the outcome five stars.

I'm 65. I've been to many eye doctors over the last 50 years. I was impressed with Dr. Hall's…read moreprofessionalism and quality of care. He had very good knowledge and ability to evaluate my eyes. He spent a good amount of time discussing my prescription with me. Also, he's got the latest in computerized optical diagnostic tools. If you want scans and photos using all of these newer devices, it costs an extra $80 to get all the tests done (beyond the normal exam price) so a complete exam with scans and photos is around $160 but this is a bargain. I think he's an excellent doctor and a very good deal, pricewise. Also, you can usually schedule an appointment within a few days, you don't have to wait weeks.

He is very knowledgeable and has up to date, high quality equipment. I had heard that he was…read moreparticularly good with older people - and he's been great for me. Found a problem on it's way to developing, so got it taken care of before it became an issue. He will refer you out if he suspects something is going on that is beyond his scope.

Dr. Pond was my Optometrist for a number of years until I changed insurance coverage. I have worn…read moreglasses since I was three, Dr. Pond has been my favorite doctor for my eye care. She is caring, explains all and has made my eye care easy. I purchase frames when I travel and take them to her office to complete the process. I was referred to Dr. Pond and I am happy to refer her to anyone needing professional eye care. She is WONDERFUL to work with.

Awesome eye practice -- my entire family goes here! We've been coming here over 5 years. Great…read moreservice - nice selection of eye wear too!

They do not stand behind their products. My college student son purchased glasses from them. He got…read morethe blue blocking. A month or so after he left them in the car and they warped terribly. They initially refused to replace but then did. A couple weeks later it happened again- while he was wearing them! They are refusing to make it right. We have great eye insurance and it was still $250 out of pocket and they didn't even last three months.

Went in about a month ago to get prescription sunglasses for active use as an emergency health care…read moreprovider. The glasses unforunately did not work out and when I went in to talk about some sort of exchange, I was told there was literally nothing they could do. Every optical provider I have worked with since I was 13 has allowed somewhere between a 7 and 30 day return window. These people care much more about their bottom dollar and profit margins than treating their customers as actual humans. GO SOMEWHERE ELSE, THEY DO NOT CARE ABOUT YOU.