They do not stand behind their products. My college student son purchased glasses from them. He got…read morethe blue blocking. A month or so after he left them in the car and they warped terribly. They initially refused to replace but then did. A couple weeks later it happened again- while he was wearing them! They are refusing to make it right. We have great eye insurance and it was still $250 out of pocket and they didn't even last three months.

Went in about a month ago to get prescription sunglasses for active use as an emergency health care…read moreprovider. The glasses unforunately did not work out and when I went in to talk about some sort of exchange, I was told there was literally nothing they could do. Every optical provider I have worked with since I was 13 has allowed somewhere between a 7 and 30 day return window. These people care much more about their bottom dollar and profit margins than treating their customers as actual humans. GO SOMEWHERE ELSE, THEY DO NOT CARE ABOUT YOU.

The ladies in the office are lovely. However, Dr. Poon could never get my husband's prescription…read moreright, and he doesn't communicate well. But the last straw for me was when he asked me if I go to church and started preaching about his beliefs. So inappropriate for a place of business!

Great practice. Scheduling was easy and the optometrist explained everything during the exam nice…read moreOffice and Great location lots of parking.

I really love this place. I live in Rohnert Park and it's worth it to me to drive down to this…read moreoffice. I'm not very good with eye drops since when most doctors put them in, I have to look straight up which makes me very uncomfortable. I discussed this with Dr. Hayes and she was very understanding. She even got me in on an emergency basis when I had a contact lens split in half while in my eye and half of it got stuck under my eyelid (it's as painful as it sounds). Highly recommended!

At the time I had booked my first time consultation with them, I had very clearly (so did my…read moreinsurance) convey to them that this was for a second opinion that I was coming for. After checking the eyes and making prescription they "insisted" that I also did the "contact lens power" tests. I told them I did not need it for now. But I had to do that too as they were relentless, the tests trial took another 3 visits and one over the call discussion before it was finalised and the doctor got highly impatient by the time we finalised that what was comfortable to me to wear and not what she was insisting me to agree with. Also at the outset I had informed them that I would be getting my glasses done at another place as I could not home on to the frames that they had on the display. Fast forward... the glasses' prescription were not right and I was sent to the her being my OD to get the prescription corrected. Dr Michael was cold (rather rude) & said it will be so when they don't use nice quality of glasses that can make a transition quick enough.. really ? These are the best in the class High Index glasses of a reputed brand .. plus the frame I chose is a Mont Blanc, yet she kept mocking at the glasses overall and was very curt. Is that how a professional behaves with their patient??? only coz a better brand of frame and glass quality were chosen over what they have in house and it was informed at the time of the first consultation, that i only needed my eyes to be examined. yesterday with how she behaved, I was left with a feeling of ... "what just happened" for her to be so rude, for looking through and for being extremely sarcastic, repeatedly. Will not recommend the place.

Very nice experience -- efficient, pleasant staff, and professional optometrists. What more would…read moreyou want?

I highly recommend this optometry office. The doctors and support staff are very knowledgeable,…read moreprofessional and friendl.

My wife came in for her appointment! She was handed a clipboard with questions on it! The…read morereceptionist told her to fill out all of the information! My wife said I have already done this before! We have destroyed all of the old records she was told! We need new records! The owner Ron Martin came out of his office and started yelling at My wife! He should be glad that i was not there! There is no excuse for some asshole to yell and berate my wife! Beware and do not eveen think of coming to this facility! There are far better optometrist in Rohnert Park!

How long to get your glasses from Dr. Martins office, Don't know because after 3 months and still…read moreno glasses I lodged a formal complaint with my insurance carrier, and they, my carrier, sent me to a new optometrist. I will receive my glasses in 7 to 10 days. In addition, the new office, handed me my prescription, which was accurate, before I left. Dr. Martin's office did not send me the prescription until 2 weeks after my exam, and the prescription was wrong! Do yourself a favor and save time and money by going somewhere else. K

Had a great experience getting lasik here. Dr Jay Bansal did the procedure and it was quick and…read morepainless. Had a follow up visit, everything went well and now I have 20/20 vision. Will definitely recommend people to go there. Clean facility, friendly staff, very happy with the results as well. Thank you, LaserVue!

This place is amazing. The staff is very helpful, courteous, and knowledgeable. I recently had…read moreLASIK eye surgery performed and it is life changing. I call it a miracle. The surgeon really knows what he's doing and made the procedure smooth as possible! I am forever grateful for them and for my new 20/20 vision! If you're thinking of corrective eye surgery, go for it, and go here!!

An eyewear store that Austin Powers would definitely say, " Groovy Baby" Super cool lenses and…read moreframes, repairs & adjustments just to name a few items and service that are offered. The decor matches the large selection of eyewear presented, Oakley, Oliver Peoples and unique Theo and more. Definitely an eyewear boutique for the hip, happening person that is seeking fashionable & one of a kind eyewear.

Service was absolutely amazing! Jennifer took her time with us explaining everything in great…read moredetail and helped us pick out some rockin eyewear.

I used my Kaiser Permanente vision plan to get a vision exam by a Kaiser optometrist.  After the…read moreexam with a new prescription, I walked to the next suite over and checked in with Optical Sales.  They had an opening in 30 minutes.  The wait was actually less time.  Jake assisted me.  He explained all of the bifocal and progressive options.  He asked me what type of frame I wanted and my price range.  I started with the lower end low cost frames.  I wanted rimless.  I ended up choosing a designer frame from Mont Blanc.  I had a $320 frame allowance from Kaiser so I paid the difference plus the cost of the progressive lens.  He said they would be mailed to me in 2 weeks.  I explained to him that the mailman is terrible where I live in Healdsburg and has a good chance of getting misdelivered or lost like my regular mail.  He said I could have them shipped to Kaiser Optical and would contact me when they arrived.  Cool, I'm a happy camper.  They also have many other designer frames to choose from or lower cost frames for your budget.  I was really impressed with my experience at Kaiser Optical.

KAISER rocks. I've been trying to get a appointment for a while and they got me right in.read more