Lupillo was the best guide. Made us have the best day! I will definitely recommend this place to…read moreanyone.

The tour itself is lovely but beware! They promise all Sorts…read moreof stuff to get you to sign up. We were promised last pick up/first drop off and that we would be back at the hotel by 5:30 but the actual drop off was 7:30 pm as the drivers didn't even arrive to bring us back until 6pm. We had folks on medication and this was completely unacceptable. It was not until I mentioned contacting the credit card company to dispute charges that someone even attempted to get us back earlier. Before that they just kept screaming at us pick up is at 6pm there is nothing we can do even if you were told something else. The worst part is we were lied to - the schedule was set far in advance but they conveniently told us that we would make it back by 5:30 even though there was never an intention of doing that.

Had a great time as drop in visitors from another hotel. We had a great time snorkeling and it's a…read morevery family friendly place. Pablo, our waiter, took great care us, Baja Shrimp tacos were delicious, and he was a good guy for taking photos of my Wife and I. Great spot, definitely be back. Thanks Pablo!!!

We stopped for a cocktail on the way back to our rental. Drinks, food & service very good. Great…read morespot for snorkeling

If there is only one Xcaret park you have time for, come to Xplor! It was so much fun. They have…read morezip lines, ATV, swimming through the caves and more! My then fiancé (now husband) and I spent the entire day here and was able to finish all the activities (some more than once). The buffet is really good and you can come and go as you please. It's extensive and has a variety of cuisines but my favorite is definitely drinking the refreshing agua frescas. Book your tickets in advance! They sell out. And come early! Even if you have a ticket, you'll have to wait in line to check in and you would wanna beat the crowd for at least the first activity. There are stands with traffic lights at certain areas in Xplor that show you the wait times and line congestion-super helpful! Everybody is required to wear a helmet they provide for safety since a majority is walking under the caves. You are also required to have water shoes. You can find good ones online before your trip or you can buy more expensive ones at their gift shop. There are two routes for swimming-short and long. We did both and we were so glad we tried the long route because you can actually see bats! I've seen mini bats before but it was my first time seeing them so close! And I was swimming underneath them! Keep in mind, the water can get cold so be sure to wear some good wetsuits. There was really long line for the new slide, the toboganxote. DO NOT skip this and trust me, even though waiting outside in the heat is pretty painful, the water slide at the end is worth it! You might share the tube with strangers. My husband and I shared it with two others. You cannot record with a loose device. They will not allow you. You would want to grab on to the handles because you might fall. If you do record, you'll need a GoPro attachment on your helmet or something. The slide is such a thrill! I wish we did it more than once but sadly, the wait time truly was very long. This is a fun tourist attraction for thrill-seekers!

My wife and I visited the park yesterday, and started with the subterranean portion of the park,…read morewhich was an amazing experience. We dropped in the cool water and began walking through the underground waterway, with beautiful stalactites and stalagmites surrounding us. (Quite refreshing, from the hot and humid summer heat of the jungle surroundings). Later in the evening we climbed the top of the large water slide. I was not ready for the twists and turns, along with the stomach to the mouth unexpected downward plunging sections. At the end of the ride, I was both exhilarated and exhausted! One of the park employees, Issac, who is now my hero, noticed how fatigued I was and went out of his way to help me out. Leading me to a nearby hammock, where I spent a few hours getting my equilibrium back under control. At the end of the night, Issac unexpectedly returned and presented me with a few complimentary gifts, a beautiful embroidered tote bag and a stone night light with the Heart emblem with the Xplor logo on the front. It truly touched my "corazon". Shout out to Issac!! From the old guy on vacation from Texas. I'll always remember you and will add this to one of stories I tell my friends and family.

The sunrise paddleboard tour was a wonderful experience! Watching the sun come up over the water…read morewas so beautiful. Instructors were very nice. To note: this isn't a proper "tour", no structured stops or talking points, I'd categorize it as more of an outing. Completely worth it, will be going again!

Aloha Paddle club is the real deal, this is a team of true waterman led by the owner Sander. They…read moreknow the local breaks and have a great surf class with personalized attention which makes a massive difference. From my experience, they are #1 in the Riviera Maya

If you are looking for a beautiful beach with restaurants and amenities, this is the perfect place…read more Really enjoyed coming here for a day, and it's very close to Playa del Carmen.

My friends got married here in December - I was in the wedding party. This venue is BEAUTIFUL!! You…read morecan't beat the palm tree and blue water backdrop, it almost doesn't seem real. The little cottage where the girls got ready all day is perfect. The Venue gets all the decorations and props that you can imagine for your Pinterest-perfect Mexican wedding! The staff was kind and never let the guests drinks become empty! We had a blast and the wedding was perfect.

We walked in off the beach and had snacks/drinks. It couldn't have been better. Great view right…read moreon the beach, not packed, excellent service, and no cover charger to sit and relax while we dined. You can complain about the prices, but it's RIGHT on the beach, so I'm willing to pay a bit more. I'm not sure why this place isn't getting better reviews because it was excellent. It was so excellent that when I read all of the back reviews it made me write this one. Please go and see for yourself. You won't regret it.

To be honest, I have only been here for the yoga classes on the top deck but I love it so much. The…read morebeach club is really pretty and feels a lot more private than most of the other beach clubs in PDC. I think it's worth it to check out their events. For the yoga class, they provide mats and blocks, and you can pay there on the day of the class.

Wonderful experience ! Private ride with friendly kind tour guides. These horses are well loved and…read morehave unique personalities that shin. There's a horse for any rider I love riding so I was paired with "junior" who was the perfect mix of feisty fun and safe He was sweet loving and gave me the best experience. I ended my ride with the best little horsey nose kisses - my boyfriend rode their giant white stallion Chiqiuilin who is a great calm beautiful horse that gave a first time rider the security and safety you could trust a child to ride. The shall ranch exudes compassion and you see and feel these animals are truly loved and cared for. They're not over worked and they truly enjoy the time on the trail. They aren't programmed to do the trail and get back in a hurry as most rental style horse rides can be - these horses had fun showed massive individuality through their personalities and left us feeling like we made a true connection with our horses we had a great morning with wonderful conversations With our guide/ I'll be booking again and recommending this ranch to everyone ! Thank you again for a great experience

Best day riding horses. Rodrigo our guide was so kind. The jungle ride to the beach was…read moreincredible. We loved the two dogs that followed along. Beautiful weather. We love that they use rescue horses, they are so well cared for by the staff. I had never seen horses role around on their backs in the dirt but they did after the ride. Simply a lovely lovely day riding beautiful horses and it was a thrill to gallop on the Beach with these wonderful horses that were saved by the woman who runs this stable.

We were looking for Paddle Board Rentals or SUP as everyone back home calls them. My friend Tori…read moredid the research as she also needed a Private Paddle Board Lesson and she found Playa Standup Paddle. The cool thing was we really didn't want to Paddle Board on the beach in Playa mainly because of all the boats and Jet Skis. So they offered us an option to go Paddle Boarding offsite. Well, then we started talking and we found out that they do custom tours. Which was incredible because we didn't want to rent a car and we didn't want to be stuck on a bus touring around as we would not have control of our time. So, get this they took us to Tulum in the morning, they let us go at our own pace. They told us, this is your day, your time, you choose how to spend it. Come on, who does that... They do. After Tulum we went to this place that was like a screen saver to Paddle Board called Xpu-Ha. We had lunch there also because after doing some SUP and walking Tulum, we were all Hangry, haha. From there we went to Yal Ku, OMG another breathtaking place. It's a Lagoon with crystal clear waters and tons of fish. We snorkels there. So we went to some amazing Ruins, Paddle Boarded on an insane beach and Snorkeled in a beautiful lagoon. Plus they provided transportation, lunch and Cerveza... It was 4 of us, and only $129 each which was all inclusive. Looking back at it, we all agreed we would have paid double as they gave us such a memorable experience and allowed us to dictate our own schedule. Great company, we feel we made memories and friends for life. Give your business to this boutique agency, Great choice...