I rarely leave reviews but felt I had to in this case to warn other guests. If you rent clubs from…read morethem, makes sure to take pictures before the round. They claimed I broke a club that I never used and would not let me leave until I paid for it. We warned other guests and the golf club tried to do the same thing to them but due to our warnings they had pictures as proof. Absolutely awful scam they run on guests.

Horrible experience. The stand traps did not have any sand in them - it was mostly rocks. Our…read moregolf cart died twice in a single round and we were the second group to tee off. The second time the cart died we had to wait almost 25 minutes for another cart to arrive. For that amount of money, I would have expected better service and real sand traps. I would not recommend this course until the resolve the cart issues and add sand.

What a treat! This course is spectacular and a great value…read more The range and course were almost empty when I played over the winter holidays, and I felt like I had the place all to myself. It's a challenging track (certainly championship level) but fun despite the difficulty. With no one ahead of me or behind me, I played lightning quick despite a few list balls (okay more than a few!). It was super convenient that the course will send a cab to pick you up at your hotel for free (well, bundled into greens fee I suppose). I'd love to play it again!

This is by far our favorite course on this trip. Super fun course. Can play easy or hard depending…read moretees. We wish we played this course first -- we would have played it every day! We got off-season rates ... so very reasonable. Perfectly manicured. Well trapped. Great yardages.

Staying at LeBlanc the golf course shuttle picked us up and brought us back. The starter was very…read morenice and told us about the course and the crocodile eggs in the sand trap on 11! We brought our clubs, and afterward he cleaned our clubs and stored them while we ate lunch. The lunch was very good, sandwiches with two salads. I had the chicken wrap. It was delicious. Hubs had the skirt steak sandwich. It came on a lot of bread. He ate just the steak that wasn't much, and the French fries that came with the sandwiches were good. There is a full bar. Other drinks included a couple of Mexican beers and soda pops. Everything was clean and well kept. The morning hours were busy. At 11 a.m. the course was less crowded, and we finished 18 holes easily. The course is flat with a few water features.

Not sure we'd return. This is an older well known golf course but well maintained. We'd play here…read morebefore some years ago and enjoyed ourselves so we were looking forward to returning. There are a couple of crocodiles along the course, close to the fairways and walkways - they seem well fed - leave them alone and they will leave you alone. The club is small but they are attentive and you can get a decent breakfast or lunch. We arrived 10 minutes late due to a misunderstanding of the tee time and they did fit the 2 of us about 30 minutes later. Unfortunately we got stuck after 2 groups of 4 and that first group was super slow. The second group just in front of us apologized even though they too were waiting. The staff apologized. They should have had us skip ahead but did not. But after 9 holes, we totally gave up. We rented golf clubs and it as an assortment and not the best.

Puerto Cancun is a new shopping center north of the hotel zone. Coming from the hotel zone our bus…read moredriver drove right past the bus stop even though we pushed the button with enough time to stop. We finally got there only to be disappointed by a partially occupied mall. There is no bus stop across from the mall to take a bus back to the hotel zone, you have to walk down the road about a mile. The mall also looks much bigger than it is because behind some of the walls there is a huge parking garage. Update: Yesterday we were told that there is a bus stop out by the main road but today we drove past the exit of the mall and there is the indentation of the curbing usually used by the buses as a bus stop but it is not marked as a bus stop with the appropriate "B" signage. The buses are not stopping and are driving right into downtown Cancun. So if you decide that you want to go to this mall you should take a taxi unless you plan on walking a long distance to and from the closest bus stops.

It's a nice little corse right in the middle of the resort they have a little restaurant and…read moredriving range. I also see they have tournaments. Plus it's nice seeing the ocean

This hotel has no restaurants or food outside at the pool area. No waiters walking around serving…read moreyou drinks or taking food orders. There's only one location to check out the pool towel and equipments and returns.

I was given an incomplete set of irons and after the round then they accused of losing a 7 iron…read more Very rude and unprofessional from the workers.

From the owner: Come & Play. Puerto Cancun golf course offers the perfect…read moreblend between nature and modernism surrounded by a 183 acre ecological reserve with amazing holes close to the canals and two spectacular holes right in front of the Caribbean Sea.

Starters - Javie, Paco & Hector are some of the best people I've met in Mexico, great service,…read morealways friendly - always with a smile. Thanks guys for making our time at Playacar and Hard Rock Golf Course remarkable!! Cart & Bar/Restaurant Staff - Fernando, Marlene & Lulu are without a doubt fantastic, unforgettable and irreplaceable. These 3 staff members provided us the best service I have ever received while in Mexico. THANKS!!! This course is a MUST PLAY when visiting Playacar/Playa del Carmen. Bring your clubs, you will not regret it. All Inclusive everything is AMAZING!! The Food is Very Good. The hot bar for lunch and/or ordering off the menu for dinner, always very good. THANK YOU Hard Rock Golf Course - You are the reason we snowbird in Playacar.

Fun and challenging course. Club rentals offered nice options. Definitely recommend if you're in…read morethe area and have an opportunity.

The Den ended up being one of my favorite places at Hyatt Ziva Cancún -- not just because of the…read morecocktails, but because of the people. I had the pleasure of meeting Eduardo, who I'm assuming manages The Den. He recommended that rather than continuing to order individual drinks, I purchase a bottle that I could keep there and enjoy at my convenience throughout the stay. For us, it ended up being a much better value. More importantly, Eduardo was incredibly down to earth and genuinely seemed to take ownership of the experience at The Den. He made sure we were comfortable, taken care of, and enjoying our time there. That was actually what stood out most to me about this place. The cocktails are excellent, but I probably enjoyed the conversations with the staff even more. Eduardo shared his perspective on the differences between Cancún and the area near Mexico City where his family is from. I also had a great conversation with Jorge, who is from Oaxaca, and with the gentleman who made my cocktails throughout the stay -- unfortunately, I can't remember his name, but he did an excellent job. The Den itself has a completely different feel from the busier areas of the resort. It's quiet, comfortable, and a great place to get away for a little while. There's something nice about sitting down, having a well-made cocktail, and actually being able to have a conversation with the people behind the bar. It's also a perfect stop before dinner. Come down a little early, have a cocktail, relax, and then head to your reservation. If you're heading back to the pool, they'll even put your drink in a plastic cup so you can take it with you. Definitely a 5-star experience for me. Great cocktails, a relaxed atmosphere, and, most importantly, genuinely great people. Eduardo and the team made The Den feel less like another resort bar and more like a place you actually wanted to come back to. Strongly recommend stopping in during your stay.

Every staff member I have encountered has been kind, respectful, and welcoming, and I want to…read moreacknowledge that clearly. My disappointment is with the resort experience itself. The repeated requests for my room number, the policies and safety restrictions, and the way I was asked to leave my cabana made it difficult to relax and enjoy my stay. The food has been particularly disappointing. Mercado, room service, and the poolside food fell well below my expectations. The coffee has been good, and the French restaurant was fine, but the overall dining quality has been poor. My spa experience was wonderful. I enjoy spending time and money at a spa and am comfortable being offered additional treatments and upgrades. However, a separate $15 charge for oil felt petty and out of place. Two of my favorite restaurants are at the Hyatt in Tampa, and I have stayed at three Hyatt properties in Hawaii. Those experiences gave me confidence in choosing Hyatt for my first all-inclusive vacation. Unfortunately, the quality here has not met those expectations. I am sharing this as feedback, not opening a discussion or requesting compensation. These concerns reflect the resort's overall approach, and I do not believe they can be resolved during my stay. Again, the people have been delightful. The resort, however, feels focused on volume and standardization at the expense of quality and thoughtful hospitality. It is not the right fit for me, and I am leaving disappointed.

By far the worst golf course I have ever played. If you are an amateur golfer or better, do not…read moreunder any circumstances play this course. The bathrooms on the course are graffitied, barely a cart for drinks, no 9th hole food options, maintenance is worse than the worse municipal course you have ever played. The entire course has not been up kept in years. DO NOT PLAY! Is not worth the $120 for 2 people they charge. First time as an adult I thought about golf and dash. My conscience got the best of me and I paid.... HORRIBLE!!!! Picture attached is the only location my son could take a crap on the front 9, and the restrooms where closed.. So imagine squaring to take a dump.

This is an awesome mini golf and games place! Downstairs is really stuffy and hot. Also, the…read morefooseball tables had some issues since the balls given were not meant specifically for fooseball. They only had two tables; one had a player that was loose and would spin around, and another one the ball wouldn't roll out so we had to tilt it over every time to get it. The drinks are reasonably priced, taste great and were larger than expected. I also wish they had a larger board games selection. All in all, it's a good time and it's worth visiting. I'm not sure if I would come back again for a second time though.