I had a very positive experience with this body shop. I brought my vehicle in because I was…read moreconcerned about a water leak and wasn't sure where it was coming from. The owner took the time to inspect the vehicle, perform testing, and clearly explain what he found. I appreciated that he listened to my concerns, answered my questions, and helped me understand the issue instead of just making assumptions. After dealing with vehicle repairs and accident-related issues over the years, it was refreshing to work with someone who was professional, knowledgeable, and genuinely interested in helping me find answers. I highly recommend this shop to anyone looking for honest, thorough, and customer-focused service.

My SUV had front end damage, Boots repaired the damage in the time frame promised the work was…read moreflawless and the vehicle was fully detailed when I picked it up. Shop is clean and professional, the staff are extremely friendly and easy to work with. They took care of all insurance paperwork. Would recommend to anyone looking for quality work.

Used Mitch's Auto Repair first time recently. Had a noise I couldn't identify. Kenny rode with me…read moreand quickly identified a wheel bearing as the issue. Repaired it at a fair price and problem solved. Courteous and professional! Thanks!

Incredible! A mechanic you can you can trust is unheard of…read more I trust Mitch TOTALLY! I met Mitch in the early 80's when euro motor told me my 78 300 D needed a new Motor. I took the car to Mitch for a second Opinion. Mitch fixed it! I still have the car and the same motor. My entire family goes to Mitch Carr. From our classic SL too our new Gl, this place has been a god send. have relocated to Rhode Island and I still call Mitch for for advice. I still bring my car there when visiting family in DC. The bottom line is that he and his crew is honest, capable, and cheaper that the dealership! I keep buying mercedes because I know I have the best mechanic who cares about his customers.

Excellent service magnificent quality friendly staff reasonable prices convenient locationread more

Great people, great service, great prices Came for a repair…read morefollowing an accident when I was hit, dropped my car off, let them handle insurance, came back 3 weeks later to a brand new looking car.

Thoroughly appreciated and enjoyed riding with Mike as he towed my car to the dealership.read more

Pathetic. Called two Saturday's in a row and left a message. Never returned my calls. Rude.read more

Yes I have been taking my car to Ricky for several years now. My first experience showed me that…read morehe would be my go to mechanic for life. He had done some work for me and ended up refunding money to me because it turned out I didn't need all that he initially thought I needed done. So honesty, great work, reasonable prices and a wonderful personality.

Ricky always takes good care of our car and puts his earnest time into making sure everything is…read moredone right. We have always been pleased with his prices and we call around for estimates. A great guy and a wonderful business! He does more than just wheels and alignments! Their alignments are the cheapest in town and they have been doing this work for a long time.

Great service! InstaBrakes was there when I needed them. They are fast, reliable, and convenient.read more

I needed help with my car and reached out to Keith and he responded fast. He is very kind, very…read morepersonable, and very professional. Excellent customer service. Keith even offered to take me home before he met me. What I appreciate most about Keith and his business, is the transparency with pricing and work needed + his attention to detail and actually caring about quality products for his customers. Oh yeah and he is terrific at communication, he has been texting with me consistently about other issues we want to address as friends. 10/10 - I won't be working with anyone else other than Keith regarding car issues.

Incredibly communicative and fair. I needed something quick done (a headlight changed - not the…read morekind that is easy to pop in and out). They worked me in same day, were fair with pricing, and quick with work. Will certainly be back when I need more work on my car. It's so hard to find auto shops you can trust. Andy's is that!

Andy and Nathan are great, they know there stuff. Honest and fair pricing!! I recommend them highly.read more

Great service. We test drove a few cars, salesman was more than helpful. Financing was a breeze.read more

Very bad experience from start to finish…read more My advisor, Allen was difficult to reach. Communication not great- had to repeat things several times to several different people. I asked them to replace a tire and not plug it- they plugged it anyway and told me it was ready. I had to call, verify it was plugged and not changed, then get in touch again with Allen (a difficult process). Now I have the car at home and after replacing the battery it is showing low again. This is either from not actually replacing it or not resetting it. I strongly recommend you make the drive to Cincy to get your MB serviced based on my experience. I will never return.