If you're looking for customer service shop elsewhere…read more I guess when you ask for a detail on your motorcycle, don't expect it to be clean in the most obvious of places. Greg will blame you for how dirty it came in if you're not happy with a garbage wipe down. "I think a bird just shit on your bike right now." You see the problem with that is... why does the grime have towel marks running through it?! Hmm- just subpar work. Almost forgot the best part... it took an hour to get the bags off... if something that takes a normal person 5 mins takes a self proclaimed professional an hour, there maybe be a problem here. Some advice- don't treat your customer like you know everything. Some of us are smarter than you think. This guys attitude sucks the most. One and done for me. Bring back Mike!

G Arthur Performance Cycles is hands down one of the best motorcycle shops around. Greg and Casper…read morehave done an amazing job on both my FXR and Dyna -- their attention to detail and craftsmanship are second to none. Greg takes the time to walk you through every aspect of the work performed so you always know exactly what was done and why. The shop itself is spotless, the staff is welcoming, and the overall experience is top-notch from start to finish. Each time I pick up my bikes, they run flawlessly and look immaculate. I highly recommend G Arthur Performance Cycles to anyone who wants quality, honesty, and true pride in workmanship.

Writing…read more I don't trust just anyone with my 2020 Subaru WRX STI, but this mechanic exceeded every expectation. From the moment I arrived, they were knowledgeable, professional, and genuinely passionate about Subarus. They took the time to explain everything clearly, diagnosed the issue accurately, and completed the work with exceptional attention to detail. My STI now runs smoother, feels more responsive, and drives like it's supposed to. It's obvious they take pride in their craftsmanship and don't cut corners. Their honesty, fair pricing, and outstanding customer service made the entire experience stress-free.

Brought my MK8 GTI here to have a new suspension system installed. Their customer service and…read morequality of work is excellent. There might be less expensive places to get work done on your car but peace of mind is important.

Just got my New 2027 YZ250f from MalcomSmith MotorSports! Ask for Mel in sales! Smooth, fast, &…read moredelivered to my house in Palm Springs, CA! Thank you I already bought 3 dirt bikes from them and they're the best in the business! They gave me a Great deal & made it super super easy!! I'm going to buy another one in December 2027 YZ450f!! Erik B.

I recently brought my Kawasaki Z650RS to Malcolm Smith Motorsports for service, and I had a great…read moreexperience. Sean McDonald and the service department were professional, responsive, and easy to work with throughout the process. The service was completed as promised, and the motorcycle rides smoothly. I also had a Quad Lock USB charger installed, and the installation was clean and professionally routed with excellent attention to detail. The wiring and cable management look factory-installed. I appreciated that they took the time to answer my questions about the service and chain adjustment, and communication was prompt throughout the process. I'm very pleased with the quality of the workmanship and customer service I've received so far. Thank you to Sean and the Malcolm Smith Motorsports service team for taking good care of my motorcycle.

UPDATE: I want to give credit where it's due. The owner personally reached out to me within an hour…read moreof my review being posted and took the time to call me directly. He acknowledged the situation, recognized there was an opportunity for improvement, and did not make excuses. He genuinely wanted to make it right, worked with me to reschedule on a date that fit my schedule, and followed through. When my truck was back in the shop, he also called to walk me through options based on the existing setup of my truck, which I really appreciated. Despite the initial mix-up, the follow-up, communication, and accountability were excellent. I would absolutely return for additional work in the future. Also worth noting, the LINE-X installation came out great and looks amazing. They did a fantastic job. Thank you Floyd! **************** Hi Floyd, Bummed to have to write this bad review, but I am beyond frustrated with your place. I made an appointment over three weeks in advance to have a leveling kit installed at Empire Motorsports & LINE-X. I dropped my vehicle off right at 8:00 AM, as scheduled, expecting the work to be completed that day. After hearing nothing all morning, I called at 1:00 PM to check on the status only to be told that they would not be able to get around to it today because the installer left early. This is completely unacceptable. If you book an appointment weeks out and drop your vehicle off on time, there should be clear communication and realistic scheduling. Waiting until the customer calls hours later to say the job won't be done shows a lack of respect for people's time. If they were overbooked or short-staffed, that should have been communicated before taking the appointment or at least first thing in the morning, not halfway through the day after the vehicle has already been sitting there. Very disappointed with the experience and the poor communication.

I had an excellent experience with Empire Motorsports. They installed new rims, tires, leveling…read morekit, side steps and applied a Line-X bed liner on my service truck. From start to finish, the team was professional, knowledgeable, and easy to work with. What stood out most was their attention to detail. Everything was done right the first time, and the quality of their work exceeded my expectations. My truck looks great, and it's clear they take pride in the work they do. If you're looking for a shop that delivers quality workmanship, great customer service, and pays attention to the little things, I highly recommend Empire Motorsports. I'll definitely be coming back for future upgrades.

We had a big project with a car we got for our daughter. We took our 2015 Toyota Camry and they…read moretotally transformed it! Inside and out it's a totally new car! We are very happy with the job they did and Dennis really went above and beyond! This is a one stop shop! We had. A list of what we wanted and Dennis really stepped up and made it wonderful! This is all the work we had done 1. Removed old tint and re-tinted 2. New black rims 3. New led head lights 4. New 10.5 inch touch screen, they changed out steering wheel module so they sync. 5. New forward and back cameras 6. Wrapped the whole car to white 7. Blacked out emblems and all chrome 8. New stereo system To say we pleased is an understatement. I would recommend anyone buying an older car that wants to make it feel and look newer this is your place!

The good: I'm very happy and satisfied with the speakers, amp, subwoofer and converter that were…read moreinstalled in my 2022 Toyota Corolla Cross. It sounds great and was pretty much exactly what I was looking for without having any prior knowledge and only being able to express what I wanted with extreme layman's terms lol. The not so good: As mentioned above, I don't know anything about car stereo systems, so this may be an industry standard that I'm not aware of and I may be complaining about nothing, but I find it odd that the subwoofer is not mounted or attached to anything, it's loose in my cargo area. At worst, this seems like a major safety hazard, and at best it seems like an inconvenience should the thing tip over and pull its own wires out which could potentially damage it as well. In addition, I would have liked to have been walked through the installation process, as I don't think I would have agreed to having such a large subwoofer and enclosure in the cargo space as I use the space with the seats down to transport materials and power tools quite often. Currently, this is not possible as the subwoofer takes up considerable space in the cargo area, limiting my ability to put pretty much anything bigger than a shopping bag back there. I will say that I came in a bit late, about 5:30PM and was getting done wrapping up with the payment at almost 6, so this entire installation took place in about an hour, which normally I would applaud anyone for such expedient work, except it seemed more like a rush to make a sale than to do the entire process right from start to finish. I would have been happy to come in the next day if more time was needed. A bit more transparency for a newbie like myself would have been appreciated with perhaps some options for retaining my cargo area space. I was asked for some pretty sensitive information (SSN, bank account and routing numbers) with no explanation on why it was needed, only to find that I was being signed up for financing multiple times across multiple platforms to see which would approve me for the highest $ amount. If I was asked if I was looking for financing or to pay up front, the answer would have been upfront. Financing wasn't necessary. I ended up agreeing because I was told on Fridays there is a 10% discount if you finance, but I'm unsure if that ended up getting applied as I only financed $300/~$1300 I paid, 1080 was paid upfront. Overall, the employees seem skilled and knowledgeable, but the customer service could use a little work.

Shoutout Focused Vision Lighting for Fixing the Pig Tail Connections on my Spec-D Tuning Headlights…read morefor my 2012 Nissan Xterra S.. also ended up installing his LED Kit and wiring the Halo's and other features the headlights come with! Appreciate you boss!

Jose is so honest, and this is why I'll be coming back for my headlight restoration. He's…read moreknowledgeable, professional and works quickly. It's really hard to find honest down to earth professionals that you can trust with your money, especially being a woman. He's legit! I have a 2006 Chevy Malibu and I absolutely hated the stock headlights, it was like holding a candle in front of my car. The difference is ridiculous, and it feels like I'm driving a new car, lol. He even installed my blinker handle. I'll be coming back for my highbeams as well

I can't say enough about this shop .. so a few years ago I was putting on solenoid on my polaris…read moreranger and sparks were flying and I called them up, and of course, I crossed the wire, and they walked me through it and I fixed it .. so when I needed to look for some tires, a couple weeks ago, I remembered these guys and I called them up, and that's how i've been reconnected with them these last couple weeks and I just can't say enough about them. It's nice to work with a place; a person like Josh and his helper, that's just downright honest and good at what they do! So I needed tires for my 2013 polaris ranger a couple weeks ago, my rear ones were so bad they wouldn't hold air .. I use this daily on my property with my horses, it was going to be at least three or four days before I could get some brand new ones in so I called down there and josh had a couple used ones, got them really cheap (thank you) took my wheels over to the tire shop, and they put them on ... so then I needed to get oil changes on my polaris ranger utv and my suzuki atv, so when I got the tires from josh, I talked to him about the oil changes, and I took those down a couple days later and got that done and he did an inspection on everything while down for an oil change .. So I told him to give me a couple weeks and I could get everything back in and get these repairs done that needed to be done on my polaris ranger .. so while there he found me a used seat for my suzuki, because mine is pretty torn up .. THANK YOU!! So when my house sells and before I move to washington state, my ranger is really not outfitted for cold weather, like I don't have doors or windshield or anything like that. So before I leave, i'm going to make sure josh takes care of my ranger and gets me set up for the colder weather... closed in ranger, snow plow, winch ect .. maybe even go a little crazy and get a heater .. If you're looking for honest reliable shop, this is the place you will not go wrong, they are extremely honest, they're good at what they do .. they aren't overpriced like the dealer, I used to go to go to temecula motorsports where i bought both vehilces, ohh, my god, it would take weeks to get in and you'd get charged a couple hundred bucks just to do an oil change, and then they jack stuff up .. Ultimate performance is a great shop, they have great prices and just good people, good honest people, I try to support local, honest, hardworking, independent business owners like these guys and these guys are awesome .. thanks again Josh !

We had a great experience with Ultimate Performance Powersports. They fixed the fan motor on our…read moreATV, did an oil change, and had everything done quickly and efficiently. The pricing was very reasonable, and the whole process was smooth from start to finish. What really stood out was their communication--they kept us informed the entire time, which we really appreciated. They were professional, reliable, and clearly know what they're doing. When we picked up the ATV, we ran into some unexpected issues loading it into our truck. Even though that wasn't part of the service, they jumped in immediately to help us without hesitation. That kind of customer service says a lot. Quick, efficient, reliable, fairly priced, and genuinely helpful. We'll definitely be coming back and highly recommend them to anyone needing ATV parts and/or service work done.

Highly recommend this shop for all your car needs! Friendly , honest and professional. Young and…read morehis team always took good care of my FK8, A90s, and GRC. They're the only ones I trust with my car!

Hands down the best shop to take your car to!…read more Young and Johnny are great, experienced and very knowledgeable about aftermarket parts. I trust these guys and will keep coming back.

Boy, Yelp makes it extremely difficult to change up a review after the fact. It appears that they…read morewould rather have the reviews removed than upated, which I find ridiculous. Well, enough about Yelp. Leo reached out to me several times to fix the issues and he gets a 5-star review by doing so. It's more than most other owners would do. Unfortunately, I wasn't able to get back promptly and had already figured out the issues and got the truck fixed by myself. Hopefully, we can all do business together again soon.

Simply the best place to go for truck repairs. I've been in the industry along time and I will tell…read moreyou having a reliable mechanic is key to keep your business running Sam, Tim and the entire staff are amazing, trustworthy and knowledgeable. It's a pleasure getting to know them personally as well as keeping my box truck running and serviced. Thx guys!!!!

I received a tailgate ladder for Christmas a few years back. Loved it so much, when I sold the…read moretruck it was mounted on, I removed a mounted it to my new truck. Well after many uses to climb up to the bed of the truck, the rubber caps start to get a bit old and start to crack due to wear and tear. It was time to replace them. I searched Amazon, home depot and anywhere I could online. I couldn't find the correct ones, so I contacted the company directly. I spoke with Ernie who asked me to send him a photograph of the caps. He responded shortly asking me for a shipping address. The following day Ernie sent me a shipping label. I wasn't sure what it was for so I contacted him directly. Ernie stated that he was shipping the rubber caps free of charge to me. Ernie totally made my day. From the very start of my conversation with him to the one he mentioned the shipping, Ernie was very polite and willing to help from the very start. I love companies that have amazing customer service who are willing to make their customers happy. I totally recommend anyone to look at their products listed on Amazon. They have great products and even better customer service. Thank you Ernie for the quick response and service.

I have been looking for roof rack products for a long time. There are A LOT of brands,…read moremanufacturers, and retailers here and there. Too much information and choices gave me a really big headache, and I didn't know which one to buy. One day when I was sitting on the couch, I accidentally used my phone to Yelp it. This one pops out since it's close to where I live. Then I called them and they told me they had exactly what I need. So I went to their warehouse and surprised by the prices and qualities of their products! I placed the order right away and Raymond even offered a free installation to me. Thank you for making the deal amazing and offering such an awesome services!!!