The bottom line, if you value true excellence and professionalism, seek out an ASE-certified…read moremechanic and avoid this mediocre mechanic shop. This shop merely holds state certification--the bare minimum for safety--yet charges more than ASE-certified professionals, while delivering way below substandard service. I was so surprised by the fraudulent behavior of the over the counter staff, specifically the old man and his son Mohammad, engaged in what I consider to be deceitful behavior and their business practices are steeped in lies and dishonesty at this so-called Tel Ford Service mechanic shop. I initially visited their shop for a simple fuel pump replacement, a task that should have been straightforward. However, they deliberately sabotaged the brand-new part I had personally purchased, forcing me to buy an identical one from them at an exorbitant $567 markup. To add insult to injury, they charged me an additional $300 in labor fees. The old man initially promised to source a superior pump directly from the manufacturer, with the expectation of improved quality justifying the higher price. However, it became clear that he had simply ordered the same Napa Auto Parts pump that I had originally provided (the one he had vandalized). When confronted, he refused to speak with me directly, instead sending his son as an intermediary to feign ignorance. In the end, I was swindled out of over $860 beyond the original estimate. I think this mechanic shop is a den of thieves, and I urge others to avoid them at all costs. Few days later, I had to revisit them for a rattling sound came from the area supposedly repaired part, well within their work warranty. His son then had the audacity to suggest a $75 diagnosis fee, with no acknowledgment of their own error. The bottom line, if you value true excellence and professionalism, seek out an ASE-certified mechanic and avoid this mediocre mechanic shop. This shop merely holds state certification--the bare minimum for safety--yet charges more than ASE-certified professionals, while delivering below substandard service.

I started coming here last year after getting a new car, they have been more honest and helpful…read morethan the last place I originally went to. They do an amazing job everytime!

By far the best customer service that a person could ask for. They followed through with their…read morecommitments, stayed in contact through the entire process while working with my insurance company. Top notch work, the alignment on the hood and fenders is perfect, along with an outstanding paint job.

A utility van had side swiped my husbands truck, ripped off the driver's mirror, which put a large…read moredent into the door. Professional Auto Body, took care of us, made sure we took the proper pictures for a insurance claim and received the proper parts. Dave and Dave Jr were very respectful of my husband and I. In October we are going back to them to remove some rust on our truck. Excellent service and very friendly

The best. My go-to…read morespot for servicing. They are dependable, thorough and efficient! I will be coming back and telling my friends.

Welp, here's how it went. The older guy was very nice. The younger guy thought I was clueless. My…read moreheated seats stopped working, the heat would cut off by itself and the heat would not blow hot air. It was only lukewarm. The young guys checks it like 5 minutes and proceeds to tell me there's nothing wrong. I'm no expert at cars but I knew my heat wasn't getting warm. They come back saying that they didn't want to fix my seats because it would be expensive without actually telling me a price. Since they have great reviews I may try again.

DO NOT take your car or truck to this palace! If I could give this shop a negative rating, I would…read more They will lie and over charge you. I took my truck there to be repaired twice. They charged me $1,100 dollars for a front end job that should have cost me $700.00. And they messed up the part that they put on and denied doing it after another shop found it, I had to pay another $200.00 to have it fixed. Luckily, they felt sorry for me and didn't charge me labor. I had a line that was leaking replaced on my car and it started leaking two weeks later. Their work is suppose to have a one year warranty. They gave me the run around for three months and still didn't fix it. I am out another $500.00 dollars! The manager will smile and lie to your face. Don't believe anything that he says. Stay as far away from there as possible!

I've brought my car here for the last few years. Anytime anything needs to be fixed Fadi walks me…read morethrough the process and part to be ordered. Great prices.Nothing is done without confirmation from me first. Always walked out with exactly what I needed done and done well. Great place and not a long wait.

had an amazing experience at nxt gen performance From the moment I walked in, the staff was…read moreincredibly friendly and professional. They quickly diagnosed the issue with my car and explained everything in detail, making sure I understood the necessary repairs. The work was done efficiently, and my car is running better than ever. The pricing was fair, and they even took the time to check for any other potential issues, ensuring my car is in top shape. I highly recommend this shop to anyone looking for trustworthy and skilled mechanics. I'll definitely be back for all my future car needs!

I was stranded in Riverview, about 50 miles from home, and Ronnie picked me up within 10 mins to…read moretow my used vehicle (I bought less than 72 hours prior) after it stopped running. He drove me back to the dealership in Troy and was an interesting and super kind human to be during a stressful time. I recommend this company based on the service I received.

Great to work with, very nice people and easy to work with and they understand your towing needsread more

It was really great! He was tremendously helpful would definitely recommend to friends and family!read more

This business put faulty parts on my car that are "under warranty" in December. I've been…read morerequesting them to be looked at because my car has been driving weird ever since. They told me it was something that another issue that I specifically took to another shop to get a second ....resulted in them telling me nothing is wrong it is in fact what they did. They told me they were not going to warranty them and that I can "go get a second opinion" and walked off. I then left a review on google which led to the mechanic calling me from his personal phone yelling at me about the review and proceeded to call me a "stupid ass bitch". Never in my life have I seen a business conduct business in this manner. Not to mention he called multiple times in a row until I answered. TAKE YOUR HARD EARNED MONEY TO A PROFESSIONAL ESTABLISHMENT THAT IS HONEST!!!

Firstly I want to start out by saying these are the mechanics that you can trust. I've been coming…read morehere around two years now, and when there's a problem with my car I'll bring it here for service. Ali, is always knowledgeable about car issues and will get you fixed that same day in most cases. Thank you for finally being a trustworthy auto repair shop. You proved that you don't have to be "Goodyear" or "Firestone" to do top tier business.