I have had many repairs and maintenance at this facility, the service has always been excellent…read morewith complete explanation. The price I've found to be more than fair and the parts to be of excellent quality.

I brought my 2019 Audi Q5 in for a noise coming from the front driver's side. The staff was…read morecourteous, and the diagnostic system they use is polished and very high-tech. What gave me pause was that financing was being discussed early on, even before the diagnostics were complete. After the inspection, I was presented with a quote just under $3,000 that included multiple repairs -- control arms, struts, alignment, and additional fees. I decided to get a second opinion. I took the car to another shop the next morning, and they told me the issue was simply a worn ball joint. They fixed it within a few hours that same day for $465. The car is now driving perfectly. That's a significant difference in both scope and cost. I'm not going to speculate on intent, but I will say this: based on my experience, I would strongly recommend getting a second opinion before approving any major repairs here.

Our 2008 Sky Redline needed an oil change. Well DJ was recommended by his cousin Andy at Classic…read moreCollision. What a nice surprise and good fortune to find a certified licensed master mechanic & family member, just down the same business plaza. They performed the oil change, checked switches, battery, tires rotated, flushed the coolant system - "D" all the above cost me at fair and reasonable price of $430.00 & our fun roadster is ready to be stored for the Winter season. Very pleased and will be a returning customer. I'm done with the outrageous costs you get nailed for at these "Stealer-Ships". 98% of the diagnosis is done a computer screen nowadays. Take the time & get a bid from DJ & family! You can thank me later!

These amazing people gave my car as they say in the biz, a full motor transplant. After talking to…read morea dozen places around detroit, in ohio, and one in georgia they were the first shop to find me a brand new motor. It's a fairly common motor, and is also unfortunately known to commonly fail. Somehow these saints knew where to find a brand new motor for my beloved car. Not a refurbished one with 35k miles, but brand NEW. These good people knew how to give me the actual peace of mind that only comes from a NEW engine. This is a really fantastic family-run shop. I am ignorant to actually understanding how a car runs. In the past I've almost had panic attacks when it very unrealistically seems like everything in my car is just going to fail all at once. This time was different. These saints didn't let me get close to feeling like that. These kind people VERY gently reminded me that only my engine was new. And even more gently they reminded me that the rest of the car already has 64k miles on it. This husband and wife really didn't need to be as patient with me as they were, and I'm extremely grateful that they were. I'm going to confidently assume that if Cars of Novi can find me a brand new motor when no one else in three states could, they can probably also find your unique car's unique parts that need to be replaced. I am also exceedingly appreciative that they brought both my car and myself back to life. Based off what i have experienced, I'm confident that Cars of Novi will also do a great break job, oil change, or whatever else you need qualified mechanics to do for you. Thank you all again!

On behalf of my moms recent visit:…read more Thanks to the wonderful staff at showcase, Jeff, kathy, and Andrew, and everyone in the back shop I was able to get my car taken care of and they were not only helpful, but they did a beautiful job. They were able to handle all the dealings with insurance which helped considerably, and made sure I was comfortable with zero questions before I left. Would recommend to friends and family, and have nothing negative to say at all. 10/10, Thanks again for all the help! Mary P

I've been going here for a couple of years since my other repair shop is always too busy to get…read moresomething done the same day. Alas, even Showcase is sometimes too busy for same day service lately. They are now on both sides of 14 Mile Road, Body Shop on the South, Auto Repair on the North. Kip is the guy behind the counter that I almost always deal with at the Auto Repair, I've never had Collision or Body repair. They seem to pride themselves on only quoting on what needs to be done and will advise if it's not worth it. They inspect the job before beginning the work. I find their prices very reasonable. They have a coupon in the local newspaper for $199 complete brake job per axle that I can't beat anywhere else. They let me provide my own parts if I want (of course they only warranty their labor, not my parts) and I find sometimes this saves a lot of money over the repair places that seem to charge double or triple what parts actually cost. Nice if you know in advance you need a specific part replaced and can wait for an online order. All in all I've never had any problems with any work they've done and I think they give me the best prices of any place I've been to. Thanks Kip.

I had my 2010 Mercedes R350 towed to "Car Masters" for a diagnostic check. I called AJ to find out…read morehow much he was charging me for the diagnostic, first he said 500. then we settled on 200. I paid the 200. The issue with the car was not resolved. He had the car towed back to me where the rear quarter window was missing I called and asked what happened he denied any knowledge of the the window missing. He said that my window was missing when he received my car. Not so, my car in tact when I had them tow it to his garage. The irony is he was pleasant and seemed concerned about my plight. What ever happened to my car happened on his property at ,2444 8 Mile Rd. Between Ryan Rd and Dequindre. Detroit, Michigan

Got a call from a manager to apologize. That means they hear you, I can appreciate that. Doesn't…read morechange the fact about my experience.

Amazing service & knowledgeable! Got me in super quick when my check engine light came on. Knew…read morewhat the problem was, got the part in under 30 minutes, and had me out the door! Jay was wonderful! HIGHLY RECOMMEND!

Very fair and reasonable. Fast repair. Will get you the best possible price for used and new parts…read more Very nice guys. My last favorite shop was next door to Donovan's bar which is no longer there. Micky was the greatest. These guys are great too.

It was really great! He was tremendously helpful would definitely recommend to friends and family!read more

Redford auto repair is legit.. my girlfriend use her carshield and Redford auto repair has…read moreexpertise service. Replace transmission with no issues after the work is done.. great work and I recommend Redford auto repair for your vehicle service..

I have been a customer of Redford Auto for many years. I like the fact that Ali is upfront about…read morewhat is going on with your vehicle. It has not always been good news and I have spent a lot of money repairing my old car (because I just don't need a car note right now) but what I will say is that Ali and his crew do good work and he stands behind his work. I had a couple of problems with the last repair that was done on my car in August, I took it back to him and without hesitation he repaired my vehicle and did not attempt to get any extra money from me. Integrity goes a long way in my book and I appreciate feeling like Ali appreciates my business. My family goes to this shop and I have referred other people as well. I am a walking commercial for this place because I feel like they are honest and forthcoming when it come to car repairs. Keep up the good work Ali, and you will always have a customer in me. I appreciate you and your people at Redford Auto. Robin Robertson

BEst place to go, honest and trustworthy. i drive from Rochester to have them work on my Cars Worth…read morethe drive

First of all the receptionist Lea was very welcoming and inviting soon as you walked through the…read moredoor. She introduced me to the owner and head mechanic who was very professional. I bought my vehicle in on a Monday. They ordered the parts I needed and my car was ready on Wednesday. It was an absolute pleasure getting my car serviced there. I would highly recommend anyone to take their vehicle there.