This is what I'm talking about. I'm so used to having my guard up going to auto shops - like…read morethey're going to give me hidden charges and recommend irrelevant repairs and I'll have no idea whether it's fair or needed or not. This place goes against the grain of bad shops. Easy, fair pricing, straight forward, good vibes. Matt was the homie. If I ever need anything even slightly within the realm of work that they do, I'm calling them first.

Amazing customer service got it done quick and fast and very happy with the results.........read more

Great work affordable prices & they are honest. Go & see for yourself you won't be disappointedread more

Called and needed exhaust work done on my Chrysler 300. They fit me in the schedule same day for a…read moregreat price in the car. Sounds amazing. Would recommend them to anybody.

Redford Auto Repair was a great place to get my car repaired. Needed a new exhaust system and the…read morehad the best price and the best service. They offered free towing which was wonderful. The time from start to repaired and on the road was impressive. They communicated the details thoroughly through the repair process as well. The have 5 bays and a collision shop in the back lot of the building. They have a comfy waiting area as well. I'll be coming back here from now on for all my auto and truck repairs.

I had a very frustrating experience with Rashid and this shop. Before bringing my vehicle down, I…read morespoke with Rashid on the phone and explained exactly what I needed done. I was already working with Scott at Michigan Sandblasting and planned to have my Jeep's underbody sandblasted there. Rashid told me they could apply POR-15 afterward, so based on that I paid to have the Jeep towed down there. After it arrived, everything changed. Rashid started questioning the project and for over a week I was given the runaround. Multiple times Rashid told me he would "talk to Scott figure out a solution and call me back," but the call back never happened. Every time I followed up I got the same vague response and nothing actually moved forward. Rashid knew all of the details prior to me towing it down there. If this wasn't a job they wanted to take on, that should have been communicated from the beginning instead of telling me to bring the vehicle down and spend money towing it there. It's extremely frustrating to be told something can be done, only to have the shop avoid giving a straight answer after the vehicle is already there. Very disappointing and unprofessional way to handle a customer. I wasted time and money because they couldn't simply be upfront about whether they were willing to do the work.

My husband and I received excellent customer service during the Drive-Thru oil changes! We both…read moredrive up in separate cars at the same time getting serviced with oil changes! It was a wonderful seamless and fast experience. We had time afterwards to get lunch at a restaurant, then I had to report into work and my husband ran his errands. What a great experience we had with this awesome Drive-Thru Oil Change. We will be going back again for our next Oil changes!

Great customer service, they keep you informed without making you feel like they're trying to get…read moreover on you!

This shop pasted a safety of a vehicle I bought. When I called they said they'd call back once they…read moretalked to all parties. They never did. I called back few days later. Apparently management changed, the tech who signed off on the safety was no longer there. They denied everything they had told me the first day. They told me this guy that sold me the vehicle brings in at least two vehicles a month for safety. When I called the second time they mistakened me for different vehicle for the same issue, a supposed passed safety. Clearly something is going on in this shop. I wouldn't trust buying another vehicle that was safetied by this shop.

This shop is a scam. Do not take your car here. I took my car in for a safety and was advised my…read morecar failed due to needing brakes and rotors all the way around. I let them know the fronts had already been done, they told me they still fail. Yes the backs needed it. My car has expensive front rotors and pads....as it has 6 piston brembo brakes. after having the reception talk to the mechanic multiple times during our talk they insisted it failed. Went in for an in person inspection and then the Owner/mechanic said the receptionist was wrong...poor girl it was clearly not her doing this. Took my car out of there and went to another shop for the safety....and surprise it passed no problem. Saved myself more than $5000.00. My rating is obviously zero. Sincerely dodge charger scat pack.