I contacted this company that my friend recommended since I was having some issues with computer …read more Their response time was very fast which I was happy about since I can't survive without my computer. At first I thought maybe it was something simple since I'm not very tech savvy but after the guy came I realized there was some damage but the IT guy was super knowledgeable. I hate when you call some IT company and they know less than you. He gave me some options which I appreciated since sometimes all they want is what is more convenient for them not my pocket. I was very happy I called them since they were fast, professional and got my problem solved.

I had a WiFi network installed by professionals that never worked well and after multiple visits…read morefrom them, many of them where they charged me, I just got so frustrated I called Smart Start Networks. They were amazing. They evaluated my current system, which is also integrated into an AV system, wrote up a proposal which I accepted. The system they installed is amazing. I have never had as good a WiFi system in terms of strength of signal, speed and reliability. As important, this Smart Start does what they say they will do without any surprises. They call when they say they will call, show up for appointments on time and really back up their services. In my case there has been nothing to do, since their system is working perfectly, but Smart Start Network has followed up a couple of times in the first 30 days after installation to make sure I was 100% satisfied. If you have a WiFi system you want installed, or have an existing system you would like upgraded I would highly recommend Smart Start Network. Lastly, Phil was the senior technician on my job and was phenomenal. Gina works in the office and is fantastic as well. This is my first Yelp review. I felt compelled to endorse this company because they are a breath of fresh air in NYC, where quality of product and service are often hard to find!

We've been using Continuous Networks for Managed IT services for 3 years now and I can't say enough…read moreabout the dedication and quality of support we've received from their team. We went from a part-time IT consultant for our 30-person team (and constant headaches) to having the Continuous Networks team manage our IT exclusively. Long story short, we paid a little more but I don't have to deal with the day-to-day PITA IT problems that were plaguing me and my team for years.

They set up the phone system in our office and have always been extremely helpful and responsive…read more We had the system go down due to a power cable installed by another company and their whole team could not have been more helpful in getting us back up and running. Our technician, Kevin, in particular went the extra mile to GSD.

A really great service provider and an awesome place to work.read more

Our company had been using an IT guy for years and putting up with horrible treatment. When our…read morecompany changed hands and they brought in some guys from network doctor, specially Mo (Jaffer) and Natye who helped me and several colleagues directly, We found out that dealing with tech support could actually be a positive and helpful experience. These guys who worked with us came in, and we're not only extremely friendly and nice to deal with, but so helpful and made sure that everyone got set up how they needed and understood what they were doing. These guys have restored my faith in tech services, I would recommend them to anyone looking for someone to help you with any kind of computer , It and web based service problems. If you're looking for a company to trust to help you work through problems or just getting new computers set up can't imagine a better one.

A responsive, efficient and convenient bunch of network experts. Before you hire a company to work…read moreon your computer issues, these guys should get a call.

Tom was referred by a friend. His associate tried to resolve remotely- great effort but didnt…read morework. Had to bring it in to re-install Service is so important since we are attached to our electronics. Definitely recommend

I'll summarize everything I'm going to say about these people in the long narrative below in just…read moreone sentence: If you are a business owner seeking honest, reliable, informative and focused support -- you'd be CRAZY not to give ITCSNY a try. I don't write reviews often -- much less raving reviews like this one. I own two businesses -- one bricks and mortar in a more established market, and the other a newer, internet-only biz. When we reached a point where it was time to upgrade our computer equipment, Dan was there to help and guide us with an assortment of options that met both our needs and our budget. We're now fully up to date and loving it. Further, with the continued explosion of the internet and its capabilities, I had no real idea of how to promote my business on-line so that more customers could find us. And here's where the real distinction lies for these guys. There are any number of companies out there willing to take your money to help improve your internet presence -- but what I found time after time as sales reps sat across the desk from me was that they were in the "telling" mode -- with very little "listening" going on. What I mean is that these companies may have good ideas to improve your internet presence -- but (as the founder and owner of my company for 26+ years now) I think I have a better understanding of who my customers are and what they want. So someone "telling" me what I need is not as valuable as someone who is able to LISTEN and work hand in hand with me -- building on both our experience bases to make improvements. ITCSY does just that. How do I know? 60 days after we started working with them, my service provider contacted me -- we had so much traffic to our site we had to DOUBLE the amount of space we'd been using before. More importantly, this translated directly to increased sales. I'll stop gushing now. These guys do a bangup job. I'll never go to anyone else.

These guys are great. My office has been dealing with an on going slow down on our computers. We…read morecalled one of those quick fix guys and basically was like throwing money out of the window. These guys came in and found out what the issue was quick. We decided to enter into a support deal with them and with their recommendations, our systems have been working great. L.R., Mellville, NY

Acecape, aka AceDSL, is simply the best ISP in the known universe. They don't block ports, they…read moredon't play games with BitTorrent, and they are among the most reliable I've ever used. Nice folks, too.

I worked with Acecape DSL from their first days in business as a startup ISP. I was their go-to…read morepoint man at Verizon responsible for all their customers orders and circuit/tip to ring connectivity. Arkady and Eugene were hands down my favorite Internet Company to do work with as they are extremely aggressive in their fight for the best service for their customers!

PCI is an excellent managed service provider (MSP). Very friendly top notch staff that knows their…read morestuff. They are a great company to handle your tech support needs and network administration. They've supported my business (roughly 40 - 50 desktops, and up to three servers) for roughly ten years or so, and I highly recommend their services. They've handled everything from troubleshooting broken printers to installing our servers, administering our phone system, and guiding us regarding cybersecurity best practices.