I've been a member for 35+ years. Have all my paychecks direct deposited into my account here throughout my career. I am still amazed by their service from my most recent CD opening experience. Oscar Garcia of Cupertino branch called and left a message yesterday to remind me of my CD maturity. Today, via a phone call and some email exchanges to confirm, he helped me open a new liquid CD account within minutes. I really appreciate his help so that I am not letting money sitting in my checking account with very low interest. The liquid CD account also provides the flexibility in case I need the fund unexpectedly. read more

Jessica W and everyone at the Cupertino have been wonderful to work with. Keep up the good work.

The Cupertino branch is so helpful, they're very supportive of my banking needs and very friendly. Thank you thank you Cupertino branch!!!

I have been a member for over 20 years. I love the personal touch, the fact that people know my name, and that they have water bottles and candy! read more

Technology Credit Union - Tech CU - Banks & Credit Unions Near Me - Cupertino, California

This review is to complement tech cu for helping closing a lease buyout. Also Joey Milo helped with the loan processing, keeping me informed about the process all the way. It was a good experience. This is our second car loan with Tech CU and they have been a great local credit union. Will approach them again if the need arises. read more

Very friendly and effective of Archita Kumasi help. Will come again later. 謝謝！ 很高興她的親切服務！ read more

Review is for the CA Cupertino and Campbell branch. Everyone that helped me were very friendly and helpful.

Fast service and know what I exact need. Warm service and very helpful. Thank to the banker Oscar Garcia.

What a great experience is to do business with Tech CU! The team is super welcoming, savy and fast moving! Quick and easy! read more

Great customer service! I love the personal service and attention to detail! Thankless you Connor! TechCU Cupertino is always welcoming with candy and bottled water! read more

Technology Credit Union - Great customer service Connor France! - Banks & Credit Unions Near Me - Cupertino, California

nightmare of an experience. I go in to open a checking account and the gentleman working there refused to help me. it was just a flat out NO because he didnt want to spend 10 extra minutes to open one up for me. I will NOT be banking here which is a shame because I generate a good amount of income monthly through my beauty business. thank you to nose pierced and tattooed lazy young man who did not want to help me out and do his job - this credit union lost a potential customer. read more

My primary visit is to get a replacement ATM. While waiting Archita, the customer rep suggested ways to maximize my saving by opening CDs. The rate is very competitive. So I went ahead with her suggestion. Appreciate the suggestion. read more

Was at Tech Cu, Cupertino Location about 10 days ago to deposit a check and open a CD. Mr. Connor France, a Relationship Manager at the site, assisted me. He was great: courteous, professional, and efficient - all the right qualities one would expect in the service business. I am extremely happy with his service. Venky read more

TLDR; Tech CU used to be awesome. Now, they will make your bank card stop working for the slightest thing, and then you won't be able to use it until the next day. I've had Tech CU for over a decade, and they've been a great credit union for all that time. Now however, they've eliminated half their offices, and basically outsourced everything; the remaining "offices" are basically just ATM kiosks with a person handy. And forget about getting a car/home/whatever loan from someone you trust at your bank: they don't do loans (or anything except basic transactions) in their offices, and everything else you have to talk to a person over the phone (probably in India). But what made me decide to leave Tech CU was the travesty they call fraud detection. If you do *anything* with your bank card except buy the exact same stuff you bought yesterday, they will cut your card off. Try to get cashback multiple times, go on a vacation (or even just drive an hour from home), etc. ... all that is fraud to Tech CU, and they will disable your bank card for it But it gets worse: when you try to get your card re-instated, you don't just have a number to call and fix it. Instead there's a labyrinthine maze of voice menus (because it's a 3rd party), you have to wait on hold for like 15 minutes ... ... and it gets worse! Even after you navigated the voice menus, talk to a human being, and give them all of your identifying info (SSN, birth date, all of that) they still can't re-enable your card!!! I was literally told that because I withdrew money at the Walmart checkout three times (it had a $100 limit, and I needed $400 cash to buy a chair; I got a discount with cash), I couldn't use my card for the rest of the night (this was at 4pm). Supposedly the 3rd party fraud people couldn't reinstate my card ... even though that's their entire job! I had to wait until the next day to call Tech CU to fix it. And this was like the tenth time this has happened (although it was the first where it took a day, instead of an hour, to get my card working again). So basically, use Tech CU if you never go anywhere (drive 40 miles from home and that alone will flag your card), never try to get cash out ... basically never use your card at all except for the most basic things ... or Tech CU will literally make your bank card not work, and leave you stranded and moneyless for a day. EDIT: Someone from Tech CU got back to me, and explained that the part about my card being told that my card was disabled for a day was an anomaly: supposedly they didn't train their 3rd party fraud people well enough. Everything else I wrote about their horrific 3rd party fraud department remains true though. While you (probably) won't have your card disabled for a day, it will be disabled for no good reason anytime you do anything unusual whatsoever, and then you'll have to spend half an hour navigating voice menus and waiting on hold ... or wait over an hour for some sort of automated service to call you back ... before you can actually spend your money. P.S. Although I probably won't be banking with them by then, if Tech CU ever announces a new 3rd party fraud provider or fraud policy, I will increase the stars of this review (no new fraud provider could possibly be as bad as the old one). read more

Archita was very helpful and Kind! This bank has always taken great care of me. I've been with them for around a decade and they are always professional and I feel like my account is secure read more

Archita is a sweetheart. Above and beyond to provide the details I needed. Excellent service!

Amazing experience! Loved my interaction with banker, Archita Kumari. She was pleasant, polite and very accommodating and helped me setup my savings account and with my auto loan! Sandesh read more

Needed to go in to the branch on Steven's Creek & De Anza for services and was connected to Archita for assistance. She was great! Very personable and thorough. She made my bank visit quick and easy! Thank you Archita!! read more

Top notch service at the Cupertino branch by Archita! i highly recommend TechCu and this branch in particular

The bankers went above and beyond to help us put our account into a trust. They were very helpful to us and the atmosphere in the office was nice and chill. I've been banking here for a long time but haven't been in the office fur some time. Maybe I should come in more often! read more

Archita was super helpful and friendly. She was very patient with all of my requests.

Connor is an amazing banker. Very helpful and eager to learn. He helped me with a complex transaction and followed through on it. Nice work! Rohini read more

The staff here was very helpful with my mom for having to deal with a scam she experienced from Book Writing Lane. Oscar Garcia in particular was very helpful throughout the process of my mother getting her money back. Great staff and great bank. read more

Good service and warm smiles! I was so satisfied with the service provided by Archita Kumari!!!

I arrived at the Cupertino branch in a hurry, and Oscar quickly assisted me with all my banking needs. His service was efficient and professional, making the entire process smooth and hassle-free. The Cupertino branch is my go-to--I'm always in and out in just a few minutes. read more

I like the customer service. Very knowledgeable appreciate all of your help during this difficult time. read more

Deposits and account information with archita is very easy and she is helpful and knowledgeable. highly recommend

Very nice and understanding staff helped me with an issue that CitiBank did not want to resolve. Support local banks like Tech CU over big name. read more

Archita was very friendly and helpful in working through my banking needs!! Thank you.

Haha - third review, same branch. So I'm minding my own business, sitting at home with a coffee when my watch throws an alert: DENIED TRANSACTION: ATM Balance enquiry, Exxon Texas. Okay. I'm still in Cupertino. 5 mins and one easy phone call later. and my card is cancelled. 15 minutes later, I'm outside my local TechCU (hi, Adam!), with a new debit card and PIN in hand, all set and sorted. Seriously - doesn't get better than that! TechCU are awesome :) read more

Great customer service and client benefits. highly recommend this credit union to all my friends

Today I had to visit Technology Credit Union in Cupertino because of fraudulent charges on my debit card. Archita Kumari Jain assisted me and straightened out everything and assured me will be fine. The entire staff was professional and made me feel at ease during my moment of stress. My sincere thanks to the entire staff especially Archita for helping me. read more

I wanted to take a moment to recognize the excellent service I received from Archita. She was incredibly professional, friendly, and efficient in helping me with my transaction. read more

Excellent help on CDs - loved Archita's kind and warm service and her industry knowledge.

Archita Jain spent a very productive session with me opening all kinds of accounts. She was very thorough in checking details. We have been with TechCU for decades and the service remains top notch. read more

We love this bank! The DeAnza location is the one we go to and you feel like you are family here. The staff know our entire family by name. They always ask about my twins and when I do bring my twins in they are so good to them. Recently we noticed a withdraw on our account we didn't make. We went into the bank and Adam had it solved within minutes! This bank truly cares about you as a person. Not just a number. The staff is always friendly and knowledgeable and they have notary services there too! read more

Subash did a really great job dealing with my Tesla auto loan. I submitted my paper work as soon as possible for the loan (When I got my VIN number from Tesla) but there was still some time crunch since it was on a Friday. He was really quick to get everything taken care of and followed-up multiple times. Really happy with Tech CU, they always have great service. I also got a really competitive APR interest rate, a little lower than anything the big banks offered. Thanks Subash! read more

I want to thank Kenneth for helping me with everything I needed like replacing my card and was kind to us!

Best service by Pooja Verma for money wire transfer. She explained how it can be done and actually assisted in doing it

I was able to get an auto loan from this particular TechCU, without ever once setting foot in this facility! Everything was completed remotely via email or phone!!!!! I was shopping around for an auto loan online with the big banks and other CUs. Jodie Vergara reached out to me with a conditional pre-approval promptly with an amazing rate, which is why I went with TechCU in the first place. Unfortunately, the car I was eyeing would not arrive to the dealership for another 5-6 months. Jodie had amazing communication, following up with me every so often to check on the status of the car and even holding my auto loan rate for a limited time. Fast forward 6 months, I purchase the car with Jodie's pre-approval in hand. She advised me to request to complete the purchase with the dealer with the CUDL system, which our dealer was aware of. Jodie even helped me with unlocking my online account, where I thought I'd have to call tech support!! I had only one person handling my loan and she was it! Jodie has been extremely helpful every step of the way, detailed-orientated and prompt in all her responses. This is my first time working with Tech CU for anything and it was a seamless, social distanced experience! read more