Did what they promised Price was fair…read moreVery professional I would recommend this service

Don't know what they're doing. 3 times I had to take it back to finally get it fixed. Need to hire…read morequalified mechanic to work on cars.

On 2/21/23 we were traveling from Fort Bragg to Lincoln CA when our Toyota 4Runner's alternator…read morelight kept coming on and going out. Once we got around Upperlake we started panicking so we began calling rental car & Uhaul places. We finally got lucky with Uhaul and ended up at Gustafson's in Clearlake but we decided to ask the guy there (Joel) if he knew a good mechanic in the area. He recommended Burrell's Automotive so we drove a few seconds down the road to Burrell's. Thank you so much Joel! Jim Burrell saved our day!! We really didn't think it would be possible to find a mechanic that would drop everything and replace our alternator in less than an hour but Jim made it happen! It was very important for us to get to Lincoln by a certain time, we figured we'd ask and if it was a no, we would rent the Uhaul and leave our car overnight. What a kind hearted person Jim is to have done this with no hesitation and a smile on his face. Thank you Jim! Maybe we'll have the pleasure of seeing you in Fort Bragg one of these days. Hope you enjoyed the Dilly Beans!

Burrell's Automative has worked on mine and various family members vehicles for decades. They do…read moregood, honest work. We've referred them to others countless times.

Visited February 26th…read more I realized my smog was due on my Lexus so I called around to find a place to get my car smog in a hurry! I found Kisun's Smog and Repair in the town of Williams. ANIL was very professional and polite. He has several years of experience and I was in and out pretty quickly! Very happy with my experience. Thank you Anil!

Aniel at Kisuns is Solid when it comes to smog and car repairs. He is no doubt one of the best…read moremechanics Ive met. Straight forward. Affordable rates. No bull or up charging. I take all of my cars to him. He does it all.

They were super nice, clearly explained all services and had great prices! I will be using them for…read moreall my vehicles. Thanks Windsor smog!

Very pleased with the fair price, waiting area and ability to walk in for a smog test. Our car is a…read more1987 bmw, with a replaced catalytic converter. I think this business was skilled at dealing with a challenging older car.

The manager, Ross, was a great help as I used his smog service to pass a temperamental Audi. He…read morealso pointed me in the right direction when the first test was not able to run do to an electrical gremlin. A fair and honest business.

Not able to work on cars below 19998. Plus cost is $180 all cars !…read moreThe new owner is the convenient store attached to the auto bay! He determines the price. Find somewhere else.

7:30 am on a Thursday in Santa Rosa…read more.. My truck broke down on the way to make a delivery... AAA towed it (and me) to Coogler's on a recommendation from a friend who knows these guys. Stressed? You know it! Concerned about the work that would be done and how long it would take and what it would cost? Absolutely! Who isn't stressed out when their car breaks down, and they're going to a new auto mechanic??? Greeting me in the lobby were three of the nicest guys who just got into work and were in a better mood than I was... Things were looking up already... Jeff was my repair coordinator, and he immediately put me at ease and let me know that they would do everything they could to get me back up and running ASAP. I quickly booked a rental truck and Ubered to the rental location to get it and bring it back to swap the goods and get back on track. One of the technicians (Scott maybe?) helped me make the swap (above and beyond? Yup!) Quick communication on Coogler's part with some texts and emails told me they had found the problem and were on the case. Estimated time to repair? End of today or tomorrow at the latest. That's fast, I thought... Good news too because I've got more deliveries coming up. 'Tis the season... Fast forward ~4 hours and I'm getting a call from Jeff telling me my truck was ready to pick up (pun intended). What?!?!?! 4 hours and it's done!!! Got back to the rental shop, got one of their guys to take me back to Coogler's, and was back in my truck at 1:30 pm. Since then, a couple of genuinely concerned calls and emails asking if everything is still going well with the truck. Normally, when I do business with someone, they only call to ask if we can do more business. This was actual follow-up and quite refreshing. Will I work with Coogler's again? You bet I will! And if you've been looking for a dependable auto mechanic who's going to do a good job of both fixing your car AND being pleasant to work with, you should too!

Outstanding! 3 visits to discuss, diagnose and remedy a large mechanical problem. I spent $900 at…read moreanother mechanic shop (over 2 visits) which did not fix the problem. After Cooglers made the repair, the issue is finally resolved. My new mechanic, highly recommended. Also Karl and Daniel their front line staff are the best customer service folks I have encountered in years!

Great experience! Professional, kind and super fast! Moving forward I will take all of my vehicles…read morehere for Smog tests!

I called ahead, and while they allow walk-ins, an appt was recommended. I was able to secure one…read morefor later in the morning. I planned to run an errand and head straight over, unfortunately I left my paperwork at home. Not knowing they could do the testing without it, I ran home and realizing it was already time for my appt, I called to let them know I was running late. Thankfully, the next appt was already there, so we were able to basically switch spots (them taking the current time that had been mine and me taking theirs). The woman in the office was so helpful and kind about it! I got there before the updated appt time while the vehicle before me was finishing up testing, and we were in and out like a flash after that! Very friendly, fast flexible service, and great pricing. All in all, as painless an experience as smog checks can be, would recommend!

Stopped by Smog King in Vacaville and had such a great experience. I called ahead and headed over…read morewhile he was finishing up another car. He even opened the door for me coming in, which immediately felt welcoming. They take walk-ins, the process was super quick, and my car was done in less than 20 minutes I think. The lobby was also surprisingly cute and comfortable with plenty of seating. I especially loved that they had books for kids while waiting, including Where's Waldo, which was such a thoughtful touch. Friendly service, easy process, and overall just a genuinely pleasant experience. Definitely recommend if you need a smog check in Vacaville!

Owner was able to get me in and out, in no time. Was able to have smog complete and dropping my…read morehigh schooler off and to work by 9am! Shop was clean and amazing wall decor.

Fantastic experience all around with these guys. Can't say enough good things about my experiences…read morewith them. Professional. Respectful. Efficient. Just an excellent business providing excellent service. They're so good at what they do that I actually look forward to that time of year when I'm due for a smog. Fortunately we have four cars so I get to visit them at least a couple of times a year.

Called the shop on a Saturday to ask about Smog checks for our 2 vehicles and he invited us to come…read moreon in. We met Carlos who was friendly and professional - said we've be done in about 35 minutes. We did a short walk about downtown Novato and returned to find both cars were done! E-certificate send off to the DMV and receipts ready - prices were as good or better than other providers (and without having to have a coupon). I appreciated the prompt, friendly service and will definitely recommend Carols and Hamiltons Smog without reservation.

They got me into smog my vehicle so I didn't have to drive down to Sonoma County did a great job!…read moreGreat customer service!

Keep in mind this business was owned by Pat, the best mechanic ever, until 2022. More than half of…read morethe reviews are for the previous owner. The new owner is nothing like his predecessor. Here's my experience with the current owner... I brought my car in because the brakes were sticking. Brian quoted $2,600 for brakes, a battery, and tires, including $800 for the tires. I declined the tires, but he said they were unsafe and would not release the car unless I bought tires from him or had it towed. Without AAA coverage, I felt trapped and pressured into purchasing them, leaving me unable to afford the brake repair. He told me verbally that the car was ready Thursday. I returned Monday because he was closed Friday through Sunday. He then claimed I owed storage fees starting Thursday, despite providing no written notice of the start date, daily rate, or required statement of charges under California Civil Code section 3068. I even offered to pay for Monday's storage because the lot was busy and because he had worked Monday rather than Friday, Saturday, or Sunday, which I believed would have been a fair compromise. He was unwilling to compromise. Instead, he threatened to charge about $900 in retroactive storage fees if I did not remove the car by 6 p.m. Monday, including days when he had the car for repairs and was not available for me to retrieve it. When I requested a written invoice, he refused to provide one until I paid. The attached invoice was provided only afterward. When I disputed the charges, he essentially told me to take him to court. I felt cornered and pressured to pay disputed charges without documentation. I later noticed that about 80% of his reviews appeared to be from men, causing me to question whether gender-based assumptions influenced his conduct toward me as a woman.