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    Tech Fellas

    5.0 (1 review)
    Closed • 10:00 am - 3:00 pm

    Get pricing

    Response time

    3 hours

    Response rate

    100%

    Services - Tech Fellas

    Desktop computer support

    Laptop support

    Mobile phone support

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    Recommended Reviews - Tech Fellas

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    3 months ago

    Joseph was very professional, knowledgeable, and quick to respond to my service request. I would highly recommend him!

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    Best Buy - Johnson City - TV hung on chimney

    Best Buy - Johnson City

    (56 reviews)

    $$

    I ordered a laptop with accessories online to pickup at their Johnson City, TN location. Everything…read morewas in good order, friendly customer service, and no time was wasted.

    We were having problems with one of our desk top computers. It was sending numerous Chrome…read moregenerated pop up messages, faster than we could shut them down. We decided to take it to Best Buy since this is where we both 2 of the HP All in One desktop. The service advisor said we would need to join Best Buys signature repair option for $200/ year. So, we did. He said that it would be two or three days to fix, to which we agreed. After 4 days we went to the store to check on the status, and found that they had done nothing, they did use the excuse that we needed to give the password since they had shut it down and when the computer restarted it mysteriously didn't have the password. I informed then that in the 2 years I had owned them they had never started up without requiring a password. I gave them the password again, at which point they said it would be two more days. After waiting this additional time, we were able get our computer back. When we got home a set up the machine it was missing all of its network drivers and would not detect our network. We returned the computer to Best Buy and were told that it wasn't anything they did and offered no additional help. I contacted a local IT Network professional and paid him to come to our home and see if he could fix it. After spending a few minutes reviewing our network, he asked if I had been messing with it because a lot of the drivers and setting were not correct. I explained to him the Best Buy story, He said he personally would not BB touch anything of his, because they really don't have the proper staff to fix serious issues. As a last resort I returned to Best Buy to see about a refund for the $200 fee they charged since the did not fix the original problem but created many additional problems. Best Bey offered to refund $23.00 since they said they had billed $177 for the repairs they performed, I explained they did not fix anything but in addition had created many more problems. Pease be careful with these folks, because you really can't trust them to do what they say they will do.

    East Tennessee Computers

    East Tennessee Computers

    (5 reviews)

    $$$

    No matter what you issues are, Bob is highly knowledgeable about all things computer. Big or small…read morehe's your guy for the job. Had a 2005 iMac that lost the p/s, Bob not only upgraded my iMac but copied over my files and get me my old hard drive, and it in one day for a very reasonable price. Super friendly, easy going and really cares about you and your issues.

    Bob put together a very intricate build for me. I proposed paying more than what I was charged and…read morehe decided to lower the price based on the labor he actually had to perform. He was fair and ran down the list of factors that influenced his pricing and what he would need to do to get my PC up and working. We communicated back and forth throughout the process and he was able to build my computer in just two days, which included moving parts over from another case and building the rest of it from scratch with a new case. The result was a 70 lb titan of a gaming PC, which he allowed me to use his dolly to move, and I'm using it now with 0 issues and exceptional performance. Bob was trustworthy, honest, fair and shrewd throughout this process. I would not trust anyone else as much as I trust him and intend to go back to his shop if I ever need further assistance. AMD Ryzen 7 7800X3D 8-core 4.2 ghz Corsair Dominator RAM (96 GB) ASRock Taichi motherboard 1 TB m.2 drive / 4 TB m.2 drive (storage) Nvidia 4090 Suprim Liquid 24 GB CoolerMaster Haf700 Case Corsair HX Series, HX1200 1200 Watt PSU Corsair H170i Elite XT 420mm RGB Liquid CPU Cooler

    Simply Mac - Working with my friend Amanda @summitlifejc on our Macs (note: photo not taken in August!)

    Simply Mac

    (20 reviews)

    $$$

    I'm pretty mixed about this place…read more.. I mean, I've made numerous purchases here and have been overall happy with my experiences. Just sometimes staff are funny. As in they are nowhere like an actual Apple store. Here and there I'd get a staff member that'll look me up and down and not say a word. My most recent trip though had a really cool fella that asked if I needed help... and we made small talk and THAT'S how locally owned businesses should operate. It makes the customers walk away with or without a purchase with a good feeling and will guarantee that they'll be back in if there's something they are looking for. Service is everything... don't ever forget that. With that said, my favorite part of this place is their "used" gadgets. They are priced very reasonably and depending on your visit, you may score a deal of a lifetime!!! I personally have not purchased any of their used stuff as I've already have the newest of everything, but that doesn't stop me from checking them out and fighting my urges to purchase something I don't need solely because the price is so good.

    Ordinarily, I am an on-the-ball person. I tend to do my research prior to making purchases so I am…read moreknowledgeable when I am speaking to sales people. However, when it comes to things breaking, I am completely useless and need someone to hold my hand and walk me through what needs to be done. A week ago, my daughter's iPhone just stopped working. She did nothing to cause it. She was just sitting on her bed and it started acting funny then went off altogether and we could not get it to turn back on. We got the phone 5 months ago so I knew it was still under Apple's limited warranty and I decided to take it in. I searched the Apple site for where to go get help. Simply Mac was first on the list. I guess I mistakenly assumed they were just a small apple store, but it's not related to Apple. I show up at the store and explain the situation to the associate and that any repair should be covered under warranty. First thing he does is look at the phone and ask me if I have had the screen replaced. I told him that we bought it as a brand new phone and nothing has been done to it. He actually made a comment about Verizon selling refurbished phones as new. He then looked at the water indicator light (which I had found enough online to have already have done this) and once he determined there was no water damage looked over the sides. He told me the phone was bent and that would void any warranty from Apple. He showed me the bend and I didn't see whatever it was he was seeing. He said he would take it into the back and open it up, but it already looked like bad news. He came back and said there was no damage internally, but because of the bend the repair wouldn't be covered under warranty. I asked what the repair would cost and he said $379. I then asked if we could just send it to Apple to see if they would repair it under the warranty. He told me that he has done that before and Apple just sends them back. He said maybe I could call Apple and beg them and they would go ahead and fix it. He was so cold and unhelpful that I eventually took the phone and said that it looks like I am stuck and have no other option but to buy a new phone. He told me "yeah, sorry." I left the store and the next day went to Best Buy Geek squad to get a second option. A friendly man immediately took my phone in the back to run their checks on it. He came out and told me that my phone was going to have to be sent away and it would take 16 days. I asked if it was covered under warranty and was told yes. Out of curiosity, I then asked if there was anything we could have done to have caused this. He told me we did nothing and it was just a dead phone. Lesson definitely learned.

    Tech Fellas - electronicsrepair - Updated September 2026

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