What fantastic customer service! Despite being unable to fix my problem, I can't say they didn't…read moretry. When I was charged, I felt the fee was a bit excessive and said so in a review. To my great surprise, they returned my check! I realize that any business has to make some money to stay afloat and would have been happy to pay something - just not the amount I was charged initially. I am impressed with their willingness to make things right and I'm very happy with their response!!!

First off, they were unable to fix my computer. Had a cracked touchscreen on my laptop that they…read morecouldn't find the screen for. The fact that I would give them 5 stars says something about their service. Always kept me informed on what was going on, seemed to know they're stuff and kept conversation on a level of someone who doesn't know computers like them. Gave me a full refund without any questions. Wish my computer would've gotten fixed but it's just something out of their control. Highly recommend!

This week, I called up Holston IT & told them what was wrong with my computer. They said bring it…read morein and if the diagnosis was accurate, then my bill would be around $56 including tax. After they fixed my computer in record time (3 hours later), they called me to come pick it up. I went by the next morning to get it. It was fixed perfectly & they charged me less than they quoted. Thank you Holston IT! They were professional, clean, organized, speedy, and very fair priced! It's great to get awesome customer service!

From the owner: Running your business is challenging on its own. When you add constant issues and delays from…read moretechnology you thought you could count on, running your business seems impossible. It should not be this way! You deserve fast and professional IT support. Technical issues that affect you and your employees directly impact the revenue and profit of your business. Here at Tech Eagles, we understand how important it is for you to be able to focus on what you do best: serving your customers. We believe that no business should have to put up with choppy, unreliable technology that disrupts your business.

Kyle is such A good Christian Man & he does excellent work…read moreand his prices cannot be beat Since his Dad died he is all alone with the business and it's harder for him working alone

My $2,400 gaming PC had a meltdown and died after four years and I had no idea why. Turns out it…read morewas a shotty motherboard that caused a bunch of other problems (that these guys worked tirelessly to figure out). They rebuilt my PC from almost scratch and only charged me $900. I actually was expecting at least $200 or $300 more than that for the extensive labor alone. Not only that, but Dave took the time to put all my programs and games back on the new harddrive and oh my god, that alone saved me so much time and annoyance. Way better than Best Buy or our other limited options in this small town. These guys are awesome and more than fair, and I'm really thankful to have them in this area.

This is how you DON'T REPAIR SHOES!!! If you can't do a professional job, you should NOT be in…read morebusiness! Todd completely and unprofessionally RUINED a pair of knee high canvas Chuck Taylor's. You owe us money for this. Avoid this shop for shoe repairs. Not worth the cost it will take to completely replace the shoes.

Did a horrible job and was very unprofessional about it. Glue was all over the bag and only excuse…read morehe had was "he had personal stuff going on". Bag looked better before we brought it to get fixed

He popped the cover off my ice maker and said "ice maker's bad, I can't fix it" and that was that…read more He spent far longer trying to brag about the history of how he built the company than talking about my ice maker. Couldn't give me any specifics other than "your ice maker's bad" and, when pressed for more detail, "It's not harvesting". When I asked what part/piece was bad, he replied "your ice maker. It's bad". I'm fairly confident this joker has never seen an icemaker in his life and had no idea what he was doing. Then he tried to charge me more than I was quoted over the phone. I'm out $95 and I still have no ice. They're thieves.

From the owner: Striving to be your choice for appliance repair service in the Tri-cities and surrounding areas…read more Sending an experienced and respectful appliance expert technician to your home. It is our goal that our visit is a memorable one, and hope to feel like a good neighbor in your home. Locally owned and operated, we are just a phone call away to ensure you have a reliable appliance and a trustworthy technician. Working on all domestic appliances from brands like Whirlpool, Frigidaire, LG, Samsung, Amana, GE, Hotpoint, Bosch, Jennair, and many others.