Fantastic and helpful, honest and detailed-oriented, technical but understandable, this team has helped with a number of computer issues I've had over the years and I've always come away with problems solved and more knowledge about the tech side of things. read more

INCREDIBLE!!! Cracked my macbook screen and apple wanted to charge me upwards of $800+ ... Phil and his team fixed it for half the price AND cleaned my computer. It looks so good and Phil is so nice. Cannot recommend this place enough. read more

Above and beyond I called about a printer issue. He advised me that it wasn't worth repairing. A few minutes later he called back with a way to work around the problem. It worked!!! It's rare to find an honest, helpful person. read more

Phil and his team quickly did an expert job at recovering all the data on my corrupted hard drive, and in a short time, returned it all on a new, better external drive, for a very reasonable price. Everyone there is super helpful and friendly. Highly recommended. read more

I trust these guys endlessly with my computer. They've rescued long-lost files on my fried travel drives, and keep my laptop working smoothly. Great service & the guys couldn't be sweeter. (And so patient with a tech-challenged girl like me!) read more

I need help with a mac computer and when I went in on Saturday, July 24, 2021 the owner took my computer and started navigating into the issue. He was very rude and kept saying this is a science project and I am closing at 2pm and I can not help. I explained it was very important as I needed the computer to work that evening. Instead of helping me resolve the issue he charged my credit card 65.00 for 20 minutes and did not resolve anything. I said I would return on Monday as I needed the computer to work Saturday evening and he insisted I pay him without any resolution. What a bad experience. read more

Misrepresented what services they actually provide for a computer virus. Ended up costing more than half of the price that a new computer would have been! Brought computer in for service on a Thursday, was told it would take a day, and didn't get it back repaired until Tuesday at 6pm! Why not say exactly how long it would take? Was told that "they would call" at least 4 times, but alas, I had to call them to check on the status repeatededly. My favorite....was told for an extra $100.00 everything would be removed and put back on computer. When I went to pick up, it was oops! forgot to mention you need to reload all your own applications! Try another place. Like BestBuy & get yourself a brand new machine. Shame on you Tech Connect. Local businesses should provide small town service to the people who support them. read more

Giving them 2 stars bc the owner called me on a Sunday over Labor Day when everyone was closed. Told me to pop in on Tuesday so he could take a look at the nasty virus I had inadvertently downloaded. $180 later, it was running, very slowly (still) and they installed their own security software which annoyingly pops up with sales pitches upon every boot up. Now, I'm sitting here 3 mos later with a cracked motherboard looking to find a legit service provider who can advise me on whether to buy new or fix this issue. I wouldn't go back to Tech Connect. Sorry. read more

Phil and his team went above and beyond to try and help me with my specialty printer. He helped me on the phone twice and then I brought the printer in. He was highly professional and so helpful. I would highly recommend to anyone. read more

Tech Connect is a great local resource in the Pleasantville area. They are professional, courteous, prompt and thorough. I've brought numerous devices here for problems and repairs (cell phones, laptops) and have never been disappointed. Is the price tag high, as some have complained? From my perspective, it's worth every penny because the job is done right. I've never had any follow-up problems from work this team has done for me. Thank you, Phil and team; you are lifesavers. Keep up the excellent work! read more

Terrible customer service. Was rude and disrespectful to my Wife & I, haggled over price after he attempted to increase the price he initially quoted me then refused to allow us pay with a credit card, so I had to go to an atm to take out cash to get back a hard drive that he had recovered data from. Failed to recover all the data, but in fairness it was an old hard drive. The job also took several weeks longer to complete than I was initially told it would. Would not go back under any circumstances. read more

Honest people. It's always hard to decide where to take a computer for repairs. Like a car mechanic, if you find a good honest one -- keep it. They do a good job. Have helped me a couple of times. read more

better off buying a new computer or laptop---0 for 2 here---should of learned my lesson first time---not customer friendly---seems like one hand does not know what the other is doing read more

These guys are great! Brought my computer in for repair, got it back the next day with the virus removed and the computer running like new. The owner is great and this place has a great small town vibe. I will most definitely be bringing in any of my computers if I should have a problem again. read more

Had a very satisfying experience bringing in my iMac for repair. The computer was accurately diagnosed and the repair qoute was as promised. Would definitely return again. :-) read more

These folks are professional, competent and pleasant to work it, whether in home or at the store, updating hardware and repairs, or doing wifi upgrades on a house call. I've done some of these things myself before but when it gets a little sticky or I just can't it together, I trust them to do the job properly. read more