Paul, the gentleman who sold us our car at Ray's auto sale, went above and beyond the call of duty…read moreto ensure our satisfaction. We had an issue with the car we purchased that was not covered by the warranty. However, Paul paid for the entire repair without complaint when asked to. Very rare to meet someone as honest as him. Thank you for reaffirming our belief in humanity. You can rest assured that this is an honest auto sales company with integrity and empathy. 5 stars all the way. Thank you very much. Cannot recommend it highly enough.

I did not purchase a car from Ray's. But I did encounter some of the best most personalized service…read morethat one can encounter. I am located about an hour and half from the dealership so I had asked if we could have some preliminary discussions around a purchase and trade. Brian was very accommodating and although we were not able to make a deal I would recommend them highly. They're a family owned dealership (37 years) and they care about the consumer.

I've been a customer of Fortier's Auto for many years, and they continue to impress me every time…read more Their attention to detail and commitment to quality service are truly unmatched. The team is thorough, attentive to customer needs, and consistently goes above and beyond to ensure a great experience. A special thank you to AJ for his outstanding customer service, and to the entire Fortier family for their continued dedication and professionalism. They genuinely make you feel like part of the family and work hard to ensure your complete satisfaction with every visit.

I found them listed on the AAA website. Small family owned shop in local Fall River neighborhood…read more Great communication with fair pricing. I definitely recommend them.

Bought a 2014 Chevy with 126,000 miles. It sat for 2 months…read moreso I could come up with enough money to actually register it mileage when bought hasn't exceeded 40 miles in until today when I finally drove it for the first time and engine light started blinking and started smelling burnt oil. Opened up hood and noticed the engine cover was brand new (looked like it was replaced recently) My mistake but looks like shady work was done.

Unfortunately they live up to the "used car salesman" reputation. They scheduled 3 different people…read moreto see 1 car at the same exact time, several of us driving from 1-2 hours away. We were the first to offer full price, and were accepted, until another person there offered over asking and volunteered to forgo warrantees, etc. The owner, John, who created the situation but for some strange reason wasn't there to deal with it, made his fairly new employee deal with the mess with back and forth phone calls and messages. I spoke to John on the phone during the deal and he advised me "I'm in it to make money". I told him that businesses should also care about customer service, doing what's right, and their reputation. He didn't seem to care. All about the buck! Shady, greedy and dishonest.

Honest and trustworthy, as a woman who needs someone to not take advantage and overcharge this is…read morethe only place I go.

I have been going to Fawzi's since Fawzi left JC Repair many years ago. I have brought my car…read morethere and usually was given a good experience, quick, thorough & meh with price. However, over the past two years I have spent close to two thousand dollars in repairs. The last three repairs.... $300+ April , 2025., $600+ November/ 2024 & $700+ August/2024. There are more repairs but, those are a few examples. I have been told by the mechanics themselves they run diagnostic to see what the problem is. And yes I'm their defense my car is a 2001 Honda Accord, I am disabled and cannot afford another car at this time. However, if they believed the car has reached its end, why keep almost literally stealing my money. The truth could've saved me thousands. So, six days after my car breaks again l, called to report the problem . The rude phone attendant told me "yeah just have it towed there & it's gonna be about a week!" I stated, "my car was just there six days ago, you had it for a week already, you had it for a week a few months ago as well and I'm not paying for yet another tow!" He told me he could have the car towed on Monday, claimed to write down my address and phone number, that was a week ago today and still no call, no apology, no professionalism, no customer support. I am disappointed beyond measure & disappointed that a good mechanic/owner let poor staff ruin his once reputable business.