Stephen the sales associate explained everything so well. They're a little more expensive but their…read moreadvantages over other stair lifts companies are worth the higher price.Definitely let him make a presentation to you

From the owner: Lifeway Mobility is a leading provider of accessibility solutions, including stair lifts,…read morewheelchair ramps & lifts, transfer aids, and bath safety solutions in greater Philadelphia and surrounding areas in NJ. Our goal is to first understand the mobility needs of our customers and then to identify the best solution to meet those needs. We help residents with limited mobility stay safe in the home they love. All the solutions we provided are professionally installed and serviced by our trained and certified technicians. Contact us today to schedule a free in-home or virtual consultation!

I've used HERM twice this year. Once for car below floor and another for hydraulic hose/fluid…read morechange with a valve replacement. Both times they provided excellent service. The service tech was extremely knowledgeable and communicated well. And Dave the GM was very easy to work with. They provided a written quote for the work to be done and there were no surprises with the final bill. We have used other elevator companies in the past that were not as competent nor as transparent. Will definitely used them again.

FACT-your email of October 18 said "I think we should be able to get it up and running properly. I…read moreagreed with that, you should have-BUT YOU DID NOT! If you had mentioned at that juncture that you would charge me $845 whether you repaired the elevator or not, I would have never engaged your company! FACT-Your advice to me was to get another repair company to do the job, with a steadfast refusal to return any of my payment. Your charge was way outside of reasonable when you consider your subcontractor was here for less than 1 hour, which is the total investment in this job for your company. He looked at different views of the rollers, and left with the elevator in the exact same condition as when he got there. You also recommended that I could consider directly contracting with your subcontractor to make repairs, but that it would have nothing to do with HERM-the deal would be between him and me, and that is not what I contracted for. sometimes in business you have to chalk up minor losses as a cost of doing business, but none of that has happened here...

I would never hire this company. They came out to service an elevator at my Aunts facility in…read moreDoylestown 3 months ago only to find out 2 weeks ago that the part they needed to fabricate wasn't the issue they would need to replace the ropes. Now they are telling the facility it will take until late November until they get the elevator back in service. In the mean time hundreds of residence are cut off from access to amenities because of the lack of an elevator.

This elevator company has served our condo community for several years. Many times its service…read moreagent managed to meet our needs...squeezing us in at the end of a busy day, often with little notice. I am not sure if we use the Philly based group or King of Prussia...but either way the service has generally been good. We are now facing a missing part...which has left one elevator out of service. Most people want a quick fix, as would I. Based on past service, I feel they are doing what they can in the most expeditious way. Only time will tell.

I can't say enough good things about this company. I had an immediate need for a stairlift for an…read moresick parent and Mobility123 was literally answer to prayer. When you call, you don't get a random person from a call center, you get an caring employee in an actual office. The employee who answered my call immediately had me speak with the chairlift specialist Julianne. That same day Julianne fit me in for an appointment at their office and quickly set up both the measurement and installation appointments. As soon as the stairlift was installed life became easier for both my parents. I highly recommend Mobility123 and am so appreciative of Julianne and her team.

We have had a healthcare stairlift now for a week and we are are very pleased with the stairlift…read more The Personnel that came to install (Ernest and Zack) were very professional and did an excellent job installing the stairlift. We would recommend Mobility123 and there product.

I had 5 prepaid packages to ship and use FedEx frequently but would like to find a place a little…read morecloser to me. They demanded to know what was in them and the value. I don't like to give out that info as the boxes may be opened. They were extremely rude and refused the items. It was pretty close to ground pick up time (3 pm) so they told me to wait for the truck. Steer clear of this place or drop off at the nearby Walgreens where they're much nicer.

I had some brochures I needed printed for our adult day care program and they did a marvelous job,…read morewent above and beyond with small details that I really appreciated.

Once again, Rose from Wallace & Sons came to my rescue after another power failure hit my NJ shore…read morehome. Even with the permanent full-house generator, these power failures are not kind to my elevator service. Rose, however, calmly, professionally and patiently worked with me over the phone to rectify the situation. This is not the first time but in the few minutes she reminded me (again) what I should do, the elevator was again quickly in operation. Thank you, Rose, you are always dependable, kind and a pleasure! JAK

Service person arrived at scheduled time and quickly diagnosed the problem and efficiently had the…read moreproblem fixed. Service person was polite and easily explained what was wrong with the elevator.