We had a great experience with Ralph Messina & Son. They came out promptly to diagnose our dryer,…read moreordered the necessary part, and returned on schedule to complete the repair exactly as promised. While they were here, I also asked them to look at a refrigerator light issue and a couple of burners that weren't working on our stovetop. They fixed the refrigerator, gave honest advice on the stovetop, and were professional, knowledgeable, courteous, and efficient throughout. I highly recommend them for appliance repairs.

Ralph came to fix our dryer in November 2024. Seemed like a great guy. We had a fun…read moreconversation. Ralph told me that my dryer was the top of the line but needed a new belt and roller which he installed. The unit worked for two months. Ralph returned in mid January 2025 and discovered that a new part had to be replaced which he did. Before he left he tried the unit and it wouldn't work, suggesting it was yet a new problem. He had to order the part and came back a week later and installed it. Still not working. In a huff he got up off the floor and told me to buy a new unit. So much for my "top of the line" unit he said I had. He left, muttering to himself, with my dryer in pieces all over the floor. I do not recommend this company for service.

I have purchased appliances from Blonders many times. I recently purchased a refrigerator. Mark H…read morewas very good to deal with. The delivery guys are the best. They were very careful in my home. I can't say enough good about them. A few years ago I need an appliance. I was ill in the hospital. My niece purchased it from another business. When they delivered it they broke my storm door. They didn't tell me. I called the store. They paid to have it repaired but it wasn't very easy getting them to reimburse me.

it's a family owned business so they have every reason to give the best customer service, which…read morethey do. I have been dealing with them for at least 25 years. I am again in the market for an appliance and will be going there, no where else. I had 2 rental properties and they helped getting appliances for that situation through the years. My last purchase was about 5 years ago and they still offered free delivery and free removal of old appliance, hoping they still do! Even if they don't I can't imagine going any where else.

SubZero freezer drawer torn gasket repair. My entire experience with Joe K Service was Great - from…read morephone reception, quote process, appt scheduling to the service visit! Helpful, knowledgeable, experienced staff provided quick response and appt - people who really care and take pride in providing excellent service! Would definitely recommend!

My subzero 48in freezer stopped working on a Saturday. I called Joseph B on Monday and they sent…read moreTony out the following day. He plugged his computer into the unit, diagnosed the problem and replaced the necessary parts. What a professional gentleman! Excellent service. He even phoned to tell me he would be a bit later than expected so I wouldn't panic.

These guys are fantastic! Repaired my espresso machine, on time, at a fair price, and shipped it…read moreback exactly as promised. Couldn't be any happier with their service!!

Recently had my 25 year old KitchenAid stand mixer repaired and overhauled. I am delighted…read more Excellent work, fair price, all done promptly. I so love the idea of sustainable small appliance repair. I was so happy not to have to dump the thing in a landfill. Highly recommend ACS.

Needing repair on my microwave. I called them - amazing. He was quick courteous and very friendly…read more Knew exactly what had to be done. Microwave is fixed and working like new again. Best of all I paid a fraction of a new one was going to be. Reminds me when those days when customer service was important. Fortunately they still have it Give them a call you will not be sorry.

My ice-maker stopped making ice, and Fairhills Appliance replaced it at a reasonable cost, showing…read moreup exactly on time. Unfortunately, the new ice-maker wouldn't STOP making ice, which required a call-back. Another ice-maker was ordered, but before installation, the problem was analyzed. A design flaw was revealed, which meant that the second replacement wouldn't have worked any better. Anyone else would have said "Tough Luck, Sucker!," but Fairhills did some field-engineering, taking the time and trouble to make doubly sure that the customer would be satisfied. With the modification, the ice-maker is now working, the customer is happy, and Fairhills has earned a spot on my list of People To Call When Stuff Breaks.

This not a reputable business and I would never trust them in my home again…read more Reed's Appliance came out to diagnose our oven, which was old but still partially functional and we were therefore on the fence of repairing or replacing. The bake element wasn't working, but the broiler was so while I could use the oven, the temperature was about 60-80 degrees off from what the thermostat read. During the visit, the technician burned himself by touching the broiler, proving it was hot and working at the time. Honestly in hindsight, this should have been the first red flag because never have I ever seen a technician mindless touch an element that is known to be hot. While sucking on his burned finger, he then pulled the oven out and worked on the panel in the back, commenting on a loose connection that he said he could repair. Immediately afterward, he pushed the unit back into place, turned on the oven and it was now completely dead. No bake or broil and a continuous error code. When my husband reasonably asked what the company would do since the oven was now worse than before the technician touched it, the tech became defensive, insisted he didn't cause the issue, despite my husband (an engineer) explaining how he fried the circuit. The tech was visibly overwhelmed and when my husband asked again what the company can do since they made the oven worse, he said "there's no charge for today," and stormed out, leaving the check I had already written on the counter. The owner called me and launched straight into yelling, cutting me off, accusing me of refusing to pay (false), calling me a liar, accusing me of deliberately trying to screw over a small business, and finally telling me I'm a "horrible person." She had no interest in hearing what actually happened or settling this reasonably. She even twisted a harmless joke I'd made about wanting a new oven into proof of bad intent... the logic of which is evidently lost on me. After reading other reviews, this appears to not be a fluke with this woman and if business is hurting then I'd insist her to look no further than the mirror. She came across as completely unhinged and wildly unprofessional. After I hung up on her, because no person deserves to be verbally abused, there was a knock on my door and the tech came back, asking for payment! I reminded him that he said there would be no charge for today when he stormed out to apparently call his boss. He then said "I only said that because it was clear you weren't going to pay us." Again... the check was literally on the counter. I attempted to calmly explain how it was unfair to be expected to pay full price for a diagnostic that made my oven no longer usable and in fairness to him he said that was reasonable. I said I'd expected the owner to call me to discuss how we could make this right. Based on the tech's statement of "you wanted a new oven any way," he seemed under the impression that it was ok to break the oven entirely, as though a new one would just materialize. To be clear, I want a working oven. If the cost to repair was going to exceed 500 dollars, I would buy a new one. After his tinkering, not only can I not use the broiler but now the fan runs continuously and I had to unplug it altogether, rendering it useless (including the cooktop) until my new oven arrives. I told the tech we could resolve this amicably if the owner apologized. He said he'd call her in his truck and come back if she agreed so we could settle. He drove off then so God only knows what this unstable woman had to say, if he even called her at all. Bottom line. The diagnostic made the problem worse. The technician waived the fee and walked out. The owner responded with verbal abuse instead of accountability. Appliances fail. Mistakes happen. Screaming at customers, calling them liars, and insulting them when your company causes damage is unacceptable. Use this company if you're comfortable with that risk. Otherwise, consider yourself warned.

BAD EXPERIENCE!!! They will quote you $95 but charge you more with no good explanation…read more We requested a service call on May 31 2023. They told me on the phone it would be $95, which goes towards parts and labor if you choose to use them for the work. Guy showed up, looked at our fridge for 30-40 minutes. He fixed a small leak and charged us $125. I called to complain and the guy said he did $125 worth of work. No explanation, no hourly rate calculated, no parts used. If their service costs $125, they should say so!!!! Dishonest. Find someone else.

We went to A1 Appliance based on recommendations of several friends--so glad we did…read more From our first visit to delivery, we highly recommend A1 Appliance. Cindy and Natalie were most helpful with our purchase of several appliances. Bryan and his assistant were great with the installation. Bryan explained the features of each appliance and started the appliances to insure they were working properly. While Bryan was busy with installation, his assistant removed the old appliances. Eddie handled the electrical installation needs and also welcomed any questions. JMB

Family business. Cindy is nice and tried to help but makes the mistake of putting brother Brian( an…read moreExpert he believes) on the phone. He should have retired years ago. Doesn't let you explain or finish your question. Has All the answers without even letting you talk. Very ignorant arrogant rude person. Complained about having to climb steps when he was here and said they should have charged more, seemed to put him in even a worse mood. Whined actually. UPDATE::7/10/24. Cindy sent Mike- a technician (I believe ) who actually was kind, caring , listened, explained a lot and understood. Had manners. Like a normal person should be. Was a complete difference from Brian. Kudos Mike. You turned it around. You deserve a raise. Thanks for making it right. Brian should find something else to do.

Tim is the best when it comes to diagnosing and fixing refrigerators. I am sure he is good with…read moreother appliances too (given his experience), but I've only had him work on our fridge, twice, so this is specific to fridges. Long story short, he was able to fix a simple wiring issue on our fridge when the panel stopped working, where a different vendor diagnosed the issue as a broken panel or a circuit short (but not sure where), which would cost about $400 to repair, and he wasn't even sure it would fix the issue. On top of it he said we'd still be responsible for the cost even if the new panel does not work - really? Tim connected the wiring under 10 minutes during the service call and did not charge any extra. For reference, the other technician was out here for 2 hours and was clueless - he had to call his manager a few times so he would know what to do next. I would definitely recommend Tim for appliance issues.

DON'T WASTE YOUR TIME. Beyond Unprofessional, called…read moreyesterday and made an appointment for refrigerator repair. Was told they'd be out today between 1-2pm. They called and canceled last minute. Leaving me stuck and without service! They said they don't have GE parts or stock anything, especially for the newer electronic refrigerators. SO THEY CANCELED?! They should have been upfront and never scheduled service.