Sometimes its not in the service but in the CUSTOMER SERVICE... I had the pleasure of working with…read morea representative by the name of Susie and can we just say, Susie knows Customer service! Mavis got my tires right and Susie and Heather gave us an amazing customer service experience.

Sharronda is such a joy! Helpful, professional, and delightful. Great service! We got exactly what…read morewe needed. Would definitely recommend.

Benjamin was the name on my receipt and on the email survey I received, so I assume that's who the…read moreyoung man was who greeted me IMMEDIATELY after I got out of my truck. (I didn't check his name badge) I was so (pleasantly) surprised by such fast service that I almost got defensive! That being said, I wasn't surprised by my overall experience. Discount Tire provides anything but "discount" service. They have yet to let me down. My relationship experience with them is now over ten yrs. old and I have no plans of shopping anywhere else for my tires. Thank you for always offering great selections, at fair prices, with excellent service. I will remain a loyal customer and I highly recommend you to family, friends, and associates.

Location is convenient in that it is close to Sugarloaf Pkwy and I-85. If you're waiting for your…read morevehicle, the mall is in walking distance along with plenty of options to eat or snack both inside and outside of the mall. Some things to be concerned about at this location is they drop the ball sometimes. So even if you have a reservation, make sure that your time is honored. They've let my vehicle sit while servicing other customers that have come in after me. I've been a customer here for a while. Also, if you complete a transaction over the phone, please be advised that they sometimes complete said transactions over speakerphone (exposing sensitive credit card information to people in the lobby). More good: they honor price matching at this location, so be sure to shop around and get the best bang for your buck. Plenty of parking at this location. Restroom available for both men and women. No snacks or water visible.

This is second review of this business. This time around I got :…read moreMain drive belt replaced Tension kit replaced 2 new tires Rotors and pads in the front New brake pads rear Tire pressure sensor replaced Oil change A few days after I noticed that my tire was once again low on air. I assumed that the wrong sensor was replaced, and I was wrong. I had a nail in the opposite tire ! Kevoy , an awesome and super friendly technician helped me out and I was back on the road in less than 25 minutes.

Horrible customer service for my elderly father. Will not be going back. Manager is not helpfulread more

I've used their services for years for tire checks, replacements, and upgrades, and now I use them…read morefor the other services they offer. From day one, their customer service has kept them at the top of the BEST in the area, but I think they just might be the best in the STATE!!! If you want quality professional service at a competitive rate, then you've got GLOBAL TIRES at your service.

Good workmanship. Honest and faithful estimates. You can tell that they are knowledgeable and take…read morepride in their work. Would recommend.

I've been going to this Christian Brothers Automotive location for years, most recently for a full…read morereplacement of tire pressure sensors. Going to an auto repair shop can be a dreadful experience given price gouging and poor service but that's never a concern here. I recently purchased some replacement windshield wipers but had difficulty removing the old ones. I spoke with Eric, whom I've dealt with in the past, and he's always nice, upbeat and a straight shooter - no bs! Mentioned I had a simple service issue regarding the wipers. He told me to come in and I was there all of 5 minutes before he handed me back the keys with the new wipers affixed and NO CHARGE! Suffice it to say that I will continue to bring my car here for any and all service related matters.

No. Just no. 100% markup on parts makes them even more expensive than the dealership. Don't EVER go…read morehere. Nice waiting room. Nice bible in the waiting room. prepare to be fleeced.

Replacement tires for my Jeep- SSS has always been super helpful to me- checking or filling my…read moretires for no cost when I stopped in. So when I needed new tires I , of course, came to SSS. They also gave me the best deal on my tires. This is my new go-to place!

This place is horrible. First of all they're customer Service sucks bought tires from here more…read morethan four times if you call, they'll tell you, they got a warehouse and they have to ship tires and they expecting their deposit when this is never occurred to me before they rushed to get you off the phone, they don't want to do their jobs. I wouldn't recommend this place to a homeless person that had a bike. Save your money. Don't go here. F*** this place i have 4 vehicles and I'm not taking none of them there. And money isn't a issue trust me , their customer service is Do not take your car here and definitely don't let your wife or girlfriend go there because they will get scammed out of money Sounds like they don't have enough employees and they're being rushed and underpaid as a current business owner, this is bad business

The best mechanic ever. I had a long-time issue with an ABS light. After five different…read moremechanics--none of whom was able to fix it, but who charged me for the wrong repairs--James eventually identified the true cause and fixed it for an honest price. In my life, I have met only two mechanics at this level of competence: one in Maranello working for the Ferrari team (the best one) and James. That says it all. If it takes weeks to get an appointment, wait, because it's worth it. Rose the receptionist is so kind and professional. My autorepair forever!

I have never encountered a more honest mechanic who is knowledgeable & provides the best customer…read moreservice. James has my business foerever!

Brandon did a great job repairing my cracked rim. He keeps you updated with texts. Had the job done…read morethe same day. Honest local guy and highly recommended. Fair price and great customer service.

Great service, with a quick turnaround, which was also reasonably priced. Definitely recomend them…read morefor any wheel/rim repairs and or coatings.

My wife has been to this Pep Boys location in Suwanee a few times and has always received excellent…read moreservice from Jason. She always raves about his helpfulness and personable attitude. We have bought tires through their BOGO Black Friday sale and been a couple times for other tire related issues. One time when the wait was going to be longer than expected, he even provided a ride home through Lyft for her. Quality work & quality service here. Highly recommend!

Just had repairs done here and pleasantly surprised. Brandon is the new manager and if you had a…read morepoor experience like I did last year (late 2024), then give the new team a chance. I was impressed and no one told me to write this. Definitely a good experience this time and hope Brandon stays. Thanks.

Visiting from out of town and we ran over something on the road on I-85 and the tire went flat…read morealmost immediately. Luckily these guys were at the next exit. Got there and they immediately took my van back and within 30 minutes they had me back on the road! Great service!!

Poor customer service. I cannot recommend visiting this business. The level of customer service is…read morenonexistent if you are a POC. Staff members ignored us when we attempted to ask questions, offered zero assistance, and instead spent our visit openly demanding when they would be paid for services not yet rendered. When we addressed the cold and dismissive attitude, management was completely indifferent and rude. It was clear that we were treated differently and targeted based on our background rather than given standard customer care. Save your time and spend your money somewhere that respects all patrons!