Edit: I will be leaving up my initial review for the sake of consumer fairness, but I would like to…read morepremise this review by saying that Ashley with the Tracy Anytime fitness location has been a great help in making sure my membership is set up and I am blown away by her customer service compared to what I did receive she explained the situation and my membership is being handled so I will be having more faith in the representatives of the Tracy gym. - I don't know if I've ever had a more frustrating lack of customer service experience ever. I sighed up online, tried to schedule an appointment, had to miss it because I work 9-5 out side of town. Scheduled another appointment for Saturday at 10. I've spent 23 minutes waiting for someone to help me finish setting up the membership I already paid for and can't use till I get the access key. No one picks up the phone. You get texts that seem to come from a real person but they dont respond when you've scheduled the appointment. Can't enter the gym unless you have the access key. Probably the worst example of customer service I have experienced simply because I haven't received any. I've paid for this membership for almost two weeks now and haven't been able to use it once simply because ANYTIME fitness doesn't have ANY customer service or prioritization for onboarding on new members. I've called multiple times, not once did I get a call back, not even durring business hours. It's ridiculous to have someone pay for a service they can't even use temporarily. I didn't even get a free trial pass. If the office isn't open on weekends, then why allow scheduling. If some members can't make an appointment, why require a first time visit if your reps aren't even going to be available to provide assistance. It just makes no sense to me as to why it has been such an ordeal for me to try and out health first for once. By the time I'm writing this review I will have been here for almost half an hour with no kind of assistance. No text, no call, no app assistance. This experience has really discouraged me from using gym services, especially this gym and I was excited to become a member since it's 24 hours and they have many locations and amenities and I would have been happy to share a positive experience if I had one. Please. I just wanna work out any time I want. Not wait in membership limbo for the off chance I see one of these elusive representatives. Still waiting for my appointment when I post this too. Will be canceling. I have no choice. I'm not gonna pay for something that I can't use. New clients should be wary of singing up. I have worked in customer service for nearly my entire working life and I have never encountered a service that has such useless customer service protocol for the real working class of Tracy. Not even a live or ai chat box in sight. No signs life in the physical office, no call backs, no emails, not even a letter. Just a total waste of time, effort and hard earned funds. I will be canceling and seeking a full refund as no service towards my personally paid membership was met with follow through on the business behalf. They had a full business week to return my multiple calls and did not. Edit: I've attached their cancellation fine print. I've already sent my cancellation e-mail, looks like this gym I'll be a bigger ordeal than I thought. Next steps are finding the owners and finding out why this is so difficult.

They ask for a review while you're sitting in the office to give you a better rate/perk…read more Awesome first time experience here, but the downsides quickly started ramping up. First of all they lock you into a very aggressive yearly contract with no real benefits or cost savings. If something comes up (like moving) they refuse to drop it and will continue charging you until they think your "notice" is enough. Second off all the population of the gym is heavily male, and many women (including my wife) felt it necessary to move equipment into a closed off area to exercise (which I saw multiple times...being invaded by men). Forget personal training here, they're looking for 100-150 an hour, I wish I made that much working.

I've been a member of this gym for several years and I highly recommend trying out a class. Nick is…read morethe best trainer!! His classes are challenging , and you will definitely get a great workout each class. He offers a variety of classes , and is open to suggestions if you're looking for something specific . The Grind Fitness family is awesome and definitely the reason I keep coming back!

Love "The Gym". This fitness center has an amazing supportive staff and fitness team! Most…read moredefinitely a hidden gem in the community! Glad to be apart of such a great environment!!

This facility is top-notch. The professionalism and expertise that Mr. Julius Jones has is…read moreunparalleled. I worked in the fitness industry many years ago and know when I am being sold 'snake oil' and false promises regarding the capability of a personal trainer and fitness regimens. I attest that this is not the case with NuEX Fitness. Mr. Jones takes his time to explain the benefits of specific work outs as well as overall health. This facility is clean, open and welcoming and strays away from the stereotypical gym set-up (i.e, those that include heavy on cardio and weight lifting equipment only). This is a not a place where you will be 'sold', instead you will educated on how to be the best you.

There are only 5 stars on Yelp but I would throw a few more in if I could. Julius and NuEx are the…read moreBest. We make the trek from Stockton to Tracy 2 times a week and it's totally worth it. He is excellent with our daughter. She loves all that she has learned and we couldn't be happier for the awesome improvement we've seen in her. She plays volleyball, practices Brazilian Jiujitsu and wrestles and she has felt so much stronger, more conditioned and coordinated overall. All credit and major kudos to Julius for his knowledge and expertise. In just 4 weeks she had a 10" improvement in her long jump! The location is great, right off the freeway and he has all kinds of toys and tools to work with. I can't say enough great things about him and the facility. Do yourself a favor and Stop reading reviews and call.

Went to this studio for the first time today. Let me just say I am NOT a gym person. I'd much…read morerather be doing ANYTHING else besides working out. But mama isn't getting any younger so I signed up! I joined the 8:30 am class with Philip. He was a total professional. He explained everything to me and answered all of my (dumb) questions. When I goofed and pushed the wrong button on the treadmill he was right there to help. I felt totally supported by staff and other members. I liked the diversity of the club. There were folks there from all walks of life. It's a get down to business atmosphere. In other words....no one is standing around people watching. I appreciate that because in traditional gyms that can be bothersome. The hour went by really fast. Thank God. TLDR... Go. You'll be happy you did. I am.

Kick ass!!! I have been an OTF member for 6+ months (coming from my original home in downtown SJ)…read more I appreciate the warmth and encouragement of the coaches (and staff) they show us daily. Awesome music mixes, up-to-date machines, clean (large) showers, and the workout area is always air-conditioned (phew!) It's such a fun (but also serious) fitness regime - challenging enough if you're trying to train and easily adjustable if you're looking for an added fitness bonus to your lifestyle.

Started personal training here after I injured my leg. Focused on weight training. Ive always…read morebelieve that if you want to be good at something you surround yourself with the best in that industry. Both owners/trainers are professional award winning fitness/body builders and I am happy with the results I am getting from my sessions. I was also provided with an app and meal plan to track my results. I got to meet Mr. Olympia Jay Cutler who was at the gym recently hanging out. You know you are in the right place if pro world champions are around you. Keep up the good work.

Okay I'll be honest I didn't write this earlier well because it's a hidden gem I've been a member…read morefor almost 2 years and officially feel like family. This gym may seem intimidating to some but I promise have never felt the since of community and support that I feel at IWG. First off the owners are both amazing people with the perfect balance of sugar and spice! Dave is a beast and his intensity fuels me. Suzy is a force to be reckon with. First off she is goals but beyond supportive to every member there. They both are a wealth of knowledge that you just don't find at other gyms. Suzy leads a boot camp that I personally haven't done but damn it's pretty amazing. The gym is immaculate! Everything is organized and clean always. All the equipment is in perfect condition with pieces you just don't have in other gyms. They are firm with their rule and policies for good reason. "No phones on the floor allowed" why so aren't wasting your time or others. They do have a comfy lounge that is perfect in case you need rest up after or finish that important email. The other members are motivated, sweet as can be there for one reason... to be better than yesterday. Thank you IWG for being my home away from home.

My son and I recently joined CFT and we are truly happy with it. This gym offers far more from the…read moretraditional gyms. You just have to experience it for yourself. We took the foundation 1 on 1 with our coach, Chris. He's really good, attentive, fun, knowledgeable, and helps us perform our best when it comes to the right posture, breathing techniques, etc. Highly recommended!

My home away from home! The coaches and staff here are amazing and supportive! I've reached my…read morefitness goals and more. No matter what level of fitness you start at, there is something for you here. Highly recommended!

Unbelievable results! I joined In-Shape about two months ago, and I've already lost inches from my…read morewaist, thighs, and back. I work out about three times a week, sticking to BodyPump and cycling classes, and that alone has made a huge difference. The instructors are fantastic--knowledgeable, motivating, and almost like having personal trainers in a group setting. The group atmosphere helps keep you accountable and energized. The facility is always clean and runs like a well-oiled machine. I highly recommend it --you might just get hooked!

Came in with a friend using the buddy pass much larger than other gyms in the area. Machines a bit…read moreon the older side overall nice clean place

Very new, modern and clean facility. Easily the biggest gym I've ever been in. I booked a free…read moreguest pass with the website so that I could take a tour of the facility with Anmol. He was very helpful sharing the benefits of each membership tier and what I could expect. Because it's the newest gym in town, most times of the day are relatively busy. You can expect the early hours to be more laid back and for volume to drop as we get further into the year. No word as to whether or not they plan on offering a summer program for minors that would increase how many people are trying to attend and take up space. As of now, there's plenty of equipment to accommodate most of the guests. Community stuff like resistance bands, weight belts and boxing gloves were a very nice touch. They offer hot classes, babysitting, and an impressive R&R (relax and recover) amenities like a co-ed sauna, various massage chairs and wall connected tissue massage guns. Great facility overall, but I'd like to see better accommodation for services to be available at all ranges of hours. Doesn't make much sense to pay for a premium tier membership when most of the perks of classes and training are during typical 9-5 hours. Also the music is set rather loud. I'm not hard of hearing but I struggles to hear the staff that was speaking right next to me.

Good location / clean facility. However classes always full and will be canceling due to all the…read moremorning trainers unpleasant attitude. I briefly wanted to chat with Crystal and Nadine regarding training. They dismissed me, very rude. Tried to come in at night and man in front massages girl with curly hair openly. No discretion whatsoever very very odd things here.