Unbelievable results! I joined In-Shape about two months ago, and I've already lost inches from my waist, thighs, and back. I work out about three times a week, sticking to BodyPump and cycling classes, and that alone has made a huge difference. The instructors are fantastic--knowledgeable, motivating, and almost like having personal trainers in a group setting. The group atmosphere helps keep you accountable and energized. The facility is always clean and runs like a well-oiled machine. I highly recommend it --you might just get hooked! read more

Nice gym. We're members in Sacramento and this location is much much much bigger than any in Sacramento and has much more to offer. There's basketball, pickleball, racketball, and tennis courts outdoors. In addition, there's one big outdoors pool with some Roman shade tents things with a little kids slide and an indoor lap pool and a hot spa. On the inside, there's several weights section, a couple of cardio machines sections, another couple of resistance weight sections, and a cycling room that's nice, dark, and quiet and very cool. There's also a yoga studio. Overall, this gym is really big and offers a lot. Unfortunately, we encountered an impolite new staff and the general manager came to talk with us even though we checked into the gym (scanned our cards) who thought we sneaked in and so he wanted to check and talk to me. He was polite, but we were on our way to the Bay area and that conversation delayed us quite a bit. There also was no apologies for the less than professional attitude and demeanor of the staff who we encountered, so it left a bad taste. Hopefully, our next visit will be better. read more

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The sauna and locker room are absolutely disgusting. The floors are extremely dirty, with paper and trash scattered everywhere. They expect guests to remove their shoes before entering, but who would want to walk barefoot on such a filthy floor? To make matters worse, people come in wearing socks over feet that already smell bad, only to step on these dirty floors--it's unhygienic and frankly gross. When I raised my concern, the attendant admitted how dirty it was but did nothing to address it. Instead, they continued to make people walk barefoot inside. This is a serious health risk. I strongly suggest they clean up this place before someone reports them to the health department. read more

In-Shape Fitness - Gyms Near Me - Tracy, California

They have fixed some of their issues, the foggy pool water being the most visible one. The sauna in the women's locker room is a wonderful addition, and it's really nice that it's private, although the surfaces could be kept cleaner. I still think the standard could be raised for consistency in cleanliness. The dust still seems to just get moved around instead of removed. There's room for improvement. read more

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They have classes in the evening in the same location as the squat racks and weights. They take all the weights my wife needs and leaves nothing for members who are not in class. We pay a lot not to have what we need who are not in a class read more

In-Shape Fitness - Nothing left except this - Gyms Near Me - Tracy, California

Smoothie Experience: Strawberry Lean (Recom.) Was attended to immediately, took my order appropriately so while also welcoming with such a graceful smile. The process of having the smoothie made was quick and efficient. Finally receiving my smoothie was an out of body experience as I tasted and soaked in the smoothie cascading into my mouth. Serviced by: Skylar read more

In-Shape really has the best smoothies I got the Mango Crusher today ! Shoutout to Skylar for always making the best smoothies she's the best read more

In-Shape Fitness - Mango Crusher Smoothie - Gyms Near Me - Tracy, California

I have had many positive experiences at this InShape Fitness location, including their friendly staff. Whenever I come here and have questions, they are more than happy to assist and help me (especially the new assistant manager, Mr. Darae Taylor). He has a great attitude and is very knowledgeable about the facility. On more than a few occasions Darae has accommodated my requests to include the attention of keeping the pool area clean, (especially the swimming lane rope dividers on the inside lap pool). My membership since joining over a year ago has been worth every penny. I will keep coming back. read more

Love the customer service and friendliness of the staff - both Jovan at the front desk & Alina in childcare - were awesome and super helpful - read more

It's getting better, taking a loooong time to renovate though. Langston has been a pleasure to interact with Thank you for your help enrolling our kids for a better price point read more

I canceled my membership and switched to crunch monthly payments are more reasonable!

I love to work out at Inshape because this is one of the gyms that offers everything that I'm looking for that smaller gyms don't offer. Like Tennis racquetball swimming basketball and more. It helps me stay motivated and it helps that my workout doesn't get boring. I also like taking many other classes, like body pump, tennis for beginners and looking forward to taking more classes available to this gym. So I asked about the SAUNA in the womans bathroom being broken. Its been down under construction for over 5 months now. I will remove my 5 stars if I dont see the sauna repaired. We need all the women to call every day until they fix it! What is the part in north korea and they cant get it delivered? whats going on?!? read more

If only there was a way to add no stars and still write a review . During remodel this is what I'm seeing MOLD BLACK MOLD in the walls !!! Really hope they plan to replace the wood and get rid of the mold and not just patch it back up and cover it . For how expensive this place is monthly , and they are "remodeling" costing us more monthly , I really hope they take the time to actually fix this place up the right way . This is exposed black mold during a REMODEL which has been going on for very long time now weeks even months read more

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It has been 6 months since my last review. Then, the steam room was broken for over 6 konyhs too. Now, they removed the steam room and convert to a bigger sauna. In my business, we xan build a full house in less than 6 months. Forget about apologizing. Just tell your members when you expect it done so we know what to expect. Who is your contractor? Who manages this small project? My family has been members for over 15 years. read more

Just canceled my membership after yet another bad experience with a member of the customer service team. Crunch is less than half the price and a much nicer facility. Don't waste your money in this place, they don't care about their members. Their staff needs additional customer service training, just a horrible experience. See ya! read more

Beware!!‼‼‼‼warning! They are impossible to work with. They take your money even though you moved away and didn't go to the gym once!!They send you emails saying they will get back to you asap but never do!!' Crunch gym in Tracy is way better and brand new less crowded. read more

Amazing gym, always clean, people here are cool as hell, Langston is awesome too, always helpful as well as everybody that works there!

BEWARE STAY AWAY-0 if I can give a less than "0" I would. Enrolled my daughter for a swim lesson to try it out, but there BOGUS website lets you register and pay for the lesson without membership. Upon calling and speaking with their very UNPROFESSIONAL Manager "WALDO" apparently if I would have showed up there without calling, they will not refund the money and will not have any information that membership is required even though I was able to register, and they took the money. Now I am stuck with the refund process and the BS that In Shape has. read more

Best gym in Tracy Ca! Best employers & all things needed to get a great work out in !

Very bad staff training. Very bad on boarding process for new members. Zero instructions to new members. The saunas culture is ridiculous. People were street clothes into the sauna. Women wears perfume. The saunas are often not clean. The stupid decision to expand the dry sauna and close the wet sauna is stupid, especially and redundant, when a unused bathroom sits mostly vacant next to both saunas is beyond stupid. This place fails at fitness. But it excels in dumb decisions. Hire management who has worked in spas and health. The excuses for failure a pathetic. Time to cancel my membership. read more

ME.M# 1156448-02 I guess this is what happens when you trust a health club but end up seaking there help... This is a long overdue formal complaint against a health club's management, after increasing fees without authorization and a reduction of facilities and provided services. Throughout their system. To: "no-reply@news.inshape.com" no-reply@news.inshape.com "social@inshape.com" social@inshape.com Sent: Sun, Jul 16, 2023 at 1:09 AM Subject: UNAUTHORIZED MEMBERSHIP INCREASES [In Shape Inc Management], My name is Darnell Haynes MEM#1156448-02 I am writing to you today to address a serious issue regarding the billing of my In Shape account. Upon reviewing my account statements for the past two years, I have discovered that I have been consistently overcharged for my membership fees. This is a major concern for me as a loyal customer of the past 18 years, and I demand that this issue be resolved immediately. After contacting your management team, I was informed that many other customers have experienced the same issue. This is unacceptable, and I demand that In Shape  takes immediate action to rectify this situation. Furthermore, I have been aware that In Shape Inc has been charging me without my approval as orf recent discovery and the fact that there has been a reduction in facilities offered in my area due to the fact of club closeurs, yet my membership fees have not been adjusted accordingly and continuely increese with out my written concent. This is deeply concerning, and I demand a full explanation for these unauthorized charges. I also want to make it clear that I have contacted the Tracy facility, and the manager offered a reduction of $25 off my next bill and a free month at that location. While I appreciate the gesture, this offer does not adequately address the issue at hand, and I am not interested in continuing my membership at that location. I demand that In Shape  refund the amount that has been overcharged to my account over the past two years, as well as any charges that were not authorized by me. Failure to do so will leave me with no choice but to take legal action to recover the funds that are rightfully mine. I strongly urge In Shape to take this matter seriously and to work diligently to resolve it as quickly as possible as legal action and social media buzz is iminent with lack of or less than satisfactory response or repersentation. It is imperative that In Shape takes the necessary steps to prevent this issue from arising again in the future. I expect a prompt and satisfactory response to this formal complaint. Furthermore, i have been in business for over thirty years and have never charged a single client a penny without their written consent as per Penal Code Sections 484e, 484f, 484g, 484h, 484i, and 484j all make it a crime for a person to commit credit card, debit card, and/or access card fraud. These sections make it a crime to use a credit or access card to obtain money, goods, or services to which the person is not legally entitled. Thank you for your attention to this matter. Sincerely, Darnnell Haynes read more

In-Shape Fitness - Unprofessionalism at the highest level, with no response to formally written complaints! GREAT JOB IN-SHAPE!!! Fix it..... - Gyms Near Me - Tracy, California

I came in today on 14 Aug 2022 at 2pm. This In-Shape Health Club in Tracy has a lot of potentials. And the reason by why is that, which I'll go by the Cons and Pros the reverse way explanation below: Cons: -The moment you step in, you can clearly smell the musk and sweat in the air. Am unsure if the ventilation is broken or AC isn't working right, but that definitely needs to be fixed. Especially with COVID; we can't have stagnant air. This is something I'd rather not smell the first thing upon walking in. It doesn't feel too welcoming. -The hallway that leads to the indoor pool, outdoor pool, group classroom, and locker room. You can smell a strong pungent mildew/musky in the air that lingers. And the smell is more potent where the carpet is at. Either the facility needs proper ventilation in the hallway or deep clean the carpet, or replace the carpet, or completely just remove the carpet and have the same floor plan throughout the facility. -Now I can't speak for the women's locker room, but my goodnessssss... The Mens Locker room is a hot mess; the toilet seats aren't clean in almost every stall as there are some stains left on the seat, and there are tissue towels left on the floor and by the washroom sink. Question is, how often are the locker room/restroom/toilet checked by staff in regards to maintaining a "somewhat clean standard" for other patrons to use? Once a shift and during shift change? Pros: -Friendly Staff, plenty of parking, and a lot of shaded trees to keep the cars cool. -Membership to join is $69.99 for one person, and if you'll have an additional member join you from 13yrs old and up it'll be $49.99/person, and for 6months-12yrs old it'll be $19.99/child. NOTE: just keep in mind, sometimes week by week, there are promos going around where enrollment fees are waived or even yet it'll just be $1 to join and zero enrollment fees, and the following month's due will just go back to normal as mentioned above. Club Hours for Adults: Mon-Fri: 4am-11pm Sat-Sun: 6am-8pm Kid Zone Club Hours: Morning Hours: Mon-Fri: 730AM-12Pm Evening Hours: Mon-Fri: 4pm-8pm Saturday Hours: 8am-12pm Sunday: CLOSED Holidays: Thanksgiving Closed Christmas Eve Opening and will be Close at 2pm Christmas Day Closed New Year's Eve Opening and will be Close at 6pm New Year's Day 6am-6pm Easter 6am-12noon Memorial Day 6am-6pm Fourth of July 6am-6pm Labor Day 6am-6pm My takeaway and the reasoning for my 3 star review: probably be close just for 1 Sunday and the whole facility could use a major deep cleaning for the day and my rating will go back to a 5 as mentioned earlier, this gym has a lot of potentials if properly maintained by all In-Shape Staff and management team when budget allows. The strong pungent stench is just too much for me to handle, and doesn't feel like the gym isn't clean at all in regards to the hallway and mens locker room. The carpet definitely needs to be deep cleaned or something or be replaced. With members be paying $70/month plus annual dues of $50 for one person, I believe the members deserve a very clean and sanitary gym to go to. Not me being entitled or anything, but for what it's worth there are better gyms out there that have the utmost clean & welcoming standards both the moment you walk into the facility and to the locker room to change. Other than that, a great place to work out if you can handle the strong stench for $70/month for a single person. The outdoor amenities (tennis & pickleballcourt & outdoor pool) is a plus considering it isn't as smelly and indoor amenities (racquetball, basketball, sauna & steam room "if it works", and the indoorpool & jacuzzi) for your liking. read more

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Very disappointed in their parking situation. I've missed three classes because I can't find parking. How are they going to take money from members but not have enough parking???! C'mom inshape! Do better or else you're going to lose members. read more

So far this gym is just okay. Seems like it's ALWAYS packed to the max (full parking lot). Wish there was better equipment and layout for outdoor workouts. Miss the days when there were multiple In-shape locations in town. read more

Sad to say but this gym no longer meeting minimum expectations for a family fitness center! They need to stop accepting new members since they cannot accomodate for enough parking spots. I've referred many family and friends here and moving forward I will no longer be doing that. Just yesterday my sister had to miss the class we signed up for together because she could not finding a parking spot! The sauna has been u see construction for MoNtHS and hence, before the reconstruction the steam room was out of service for years. We have used the outdoor pool plenty it's perfect for the kiddies. But the other day my friends son was not feeling well and vomiitted in the corner outside we told the front desk, come back a week later and the vomit is still there! Hence, the workers did not follow up with the clean up. Just very disappointed and wish we had other family gym options in Tracy. read more

Overall great experience, I've been going to this gym for almost a year now. And the manager Langston makes it a great environment to come into and always makes sure his members are taken care of read more

Been coming to this gym for 3+ years with my mom but boy are they a money hungry company. Both me and my mom are under the same plan but seperate membership accounts, but they won't let me hold my account for a month since im traveling overseas without my mom also holding hers??? Then If I deactivate mine then I get upcharged $20+ when I come back... No loyalty for long time customers at all... Plus its unfair that they don't even credit members already because my mom only signed up for their indoor pools since shes a senior with joint issues and can't be in cold water. Well.. the indoor pool has been closed for months and who knows when it'll be back up. She's had to change her schedule just to use the outdoor pool in the daytime so she doesn't get too cold. EVERYTHINGS BEEN REMODELING AND CLOSED!!! I wouldn't have complained on here but seeing how they can't even let me hold my membership just for a month is the cherry on top. Such bad customer service and you can tell that this company has no loyalty nor thoughts towards their customers. Only good thing is the lobby workers but even then they can't control the stupid rules here. read more

This place is HUGE! OMG! I loved coming here with my cousin! Sooo many rooms and sooo much equipment! I was super overwhelmed with how many rooms they had! I definitely will be coming back. I usually go to the modesto locations and was surprised when I came here. They even had a smoothie bar?! 2 pools! & hella courts outside! My goodness! read more

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I had a terrible experience yesterday with the same manager who didn't really help me out when I first went into the gym to sign up for a membership. My experience was bad due to me getting accused of trying to steal a membership?? As I said before I had an issue with him when I first signed up at the gym. He didn't tell me about any extra fees that would be charged to me on top of my member price due to paying my debit card. I spoke with a nice lady named Evon and she explained to me why my rate was at 89.99 vs the 69.99 and I told her who helped me out and that he didn't tell me any of this, it was a heavy set guy with blonde hair. Evon told me just set up through my direct bank account so there won't be any fees which I did and also thought I added a guest. I know I wanted to show my significant other the gym and get some of his help. The issue was I tried to sign in and didn't know my updated plan didn't go through. I scanned and the heavy set manger with blonde hair instantly accused me of trying to steal a membership by not paying for my significant other. I explained to him, I was new, I thought when I updated my plan I did add him which is why he came (( I've been here for about a month going on two) I even asked him can he check to see if he's added and he did. His response was "you don't have any guest passes so he cannot come into the gym, you'll have to give me 20 dollars for trying to just come into the gym like that without a membership" I felt so unheard and ignored even after explaining myself to him, even after he failed at his job the first time. He kept asking for my significant others id and telling us he needs to pay if we want to go in and I decided not to. He made me very uncomfortable and made us feel unwanted which makes me want to terminate my whole policy. Not the first time I've had an issue with him, I'm not sure if it's nothing else but he needs the training for customer service because he is very rude and don't warn people of extra fees when using certain payments. I wasn't going to write a review for the first incident but after this, I don't think I can't hold off. Also there's so many things wrong with them gym, dirty locker rooms, can't use the showers and there's no sauna. I think it's a little crazy to have all of these problems and the accuse someone of also trying to steal when explaining their situation. Not a good gym. The nice lady Evon is the only reason I will give the gym 2 stars. read more

My husband and I have both complained about the cleanliness of In-shape before and not much has been done. Now they've raised our prices again and the sauna hasn't been working for the last 3 weeks, it's been flooding inside and they haven't fixed anything. We were told they're raising prices to make upgrades to the gym. We pay an annual fee to help with the up keep of the gym. Nothing is being done. We have no new equipment, showers/sauna and other machines are frequently down, specifically the sauna. Very disappointing. In-shape is not a cheap membership either. Not sure what corporate is doing but they're definitely failing the city of Tracy and the In-shape patrons. read more

This gym is great for my family. The only down side right now is that the showers, steam and sauna rooms are down. I brought my kids to the outdoor pool, wasn't impressed. Pool cleaners need to do their job, the pool was very dirty. read more

In-Shape Fitness - Gyms Near Me - Tracy, California

I'm mad--mad as hell about the way this gym is managed. I'm mad that the sauna has been down for more than five months. I'm mad that the women's showers are still unavailable to us. I'm mad that whenever I talked to the managers about these issues in the past they all gave me the run around and blamed "corporate's" unresponsiveness, they blamed it on the permit issues, they blamed it on not being able to get the parts needed for repair, they blamed it on whatever. And they said all this with a sympathetic smile and the line, "Sorry for the inconvenience." Yes, right, the inconvenience of more than 5 months. They shut down the sauna and showers for all of March, all of April, all of May, all of June, and now it's mid-July. Yeah, right, sorry to inconvenience you and not giving you the amenities you've paid for for nearly half a year. Would you say this is good business practice? Would you say this is customer oriented? Folks, if you're looking for a gym to join, don't join this gym. It's pretty dirty...the locker rooms are dirty, the in-door pool and spa are often dirty, the floors are dirty, the showers were often dirty (when it was open), the floor of sauna was gross with hair and dust balls, and the steam room was really gross. By the way, when they had the steam room, it was broken more often than when it was in working order. And folks, this gym is expensive--$69.99 ($70) for one-club membership, $79.99 ($80) for 2-club membership, and $100 for "elevated" package. Not worth the money, given that so many things break down all the time and it takes them forever, I mean forever, like more than five months to "improve" the sauna and showers. They have shut down the women's sauna and showers for more than five freakin' months. Give me back some of my membership money that I pay every month for amenities that they proudly promote on their website but in reality don't have them available to us. I'm so mad about the sauna and the showers--My God! Come on, in-shape management--it's been nearly half a year that you've cut off access to these vital amenities that we pay for every freakin' month through our membership. read more

From a pissed customer, this club is definitely not the one you wanna go because when you tried to exit the membership, you'll be surprised how HARD it is. I've tried 10+ times via in-app portal, phone call, email (member.services@inshape.com) and I never got any responses and my bank account still get charged. I even went to local store at least 5 times and they promised they will contact customer service to resolve this, but never got resolved. If the management team see this, I hope you can contact me to resolve this, I am very tired and pissed read more

Getting some curls in.clean gym not crowned. Sally at front desk is super nice and helpful. Each time I come I get a big smile and welcome to inshape. Pool is always clean read more

I have been searching for swimming lessons for my grandson 9-11. We signed up at in- shape. The instructors are amazing. It's a 4-1 program. Lessons are in a very controlled environment. They close the whole pool while training is in progress. Kids are separated by levels and they have fun while learning. If you're looking for a great place for lessons this is it. Devin and Kenneth are the best I'm sure they're all great but I'm partial to my grandsons trainers. read more

I've been a member here since 2017 and I really enjoy coming to this gym. My boys have been going to the childcare since they were little . Rosa and Amber have always been super great with my kids . The GM is making great improvements to the gym! The staff is super friendly and super helpful whenever I have any questions :) read more

Sauna it's been taken over 7 months to be repaired and up to now 09/08/2024 it's not ready. Summing pools are dirty, jacuzzi it's not working , women showers not working, I really encourage to all new customers to check out the place before getting the membership read more

Very much disappointed to hear the news of replacing half of the basketball court. As the only full-court in Tracy, there are thousands of youth players who will be stripped of their lone opportunity(outside of organized/school leagues) to compete and train. Extremely disappointed as there are far more pressing issues inside of the gym, as well as plenty of unused space available to accommodate the changes you are making. Sad news! I will be ending my membership the day the court is shut down and switching to a cheaper gym. Don't be surprised when countless others do the same. I think the weirdest part is the amount of unused and outdated tennis courts??? Literally hundreds of people using the basketball court daily, maybe 10-20 use ONE of the tennis courts daily? Construct an overhang and put the turf there, problem solved. read more

I came to do workouts here. The ambience of the gym is off. I got my mold allergies from the facility after doing my cardios. The gym is not well maintained. It sucks I used to love this gym. read more

This gym is top notch, i have been going here for years, rosa at front desk is so friendly and is a true asset to the company, she is very nice and always has a smile to greet everyone at front door, i look forward to my workouts read more

In-Shape Fitness - Roberts carpet - Gyms Near Me - Tracy, California