A Disheartening Experience - I Will Not Return…read more As a Black woman and customer, I feel it's important to share an experience that left both my daughter and me feeling unwelcome and discriminated against at Ly Nail Salon in Belleville, MI. We visited the salon around noon on a Friday. I checked in with my phone number, and a young lady at the front desk asked what service we needed. I requested a polish change for myself, and my daughter wanted a manicure. A man working there came over and spoke to the young lady in a language I didn't understand. After their conversation, she told us they had no openings--not now and not for the rest of the day. That was disappointing, but honestly, I had already felt a negative energy when we walked in, so I accepted it and began to leave. As we were walking out, an older white woman walked in. Something told me to ask her if she had an appointment. My daughter and I turned around and re-entered the salon. The white woman was comfortably seated, waiting for her turn. I asked her if she had an appointment, and she politely said no. I then asked the young lady at the desk how they suddenly had an opening. Her response was, "Oh, one just became available." I reminded her that she had just told us they had no openings for the entire day. She quickly said, "We can take you now." At that moment, I told her plainly: her actions felt racist, and I would not be accepting their services. We left, and shortly afterward I received a text message from her apologizing for her behavior. While I appreciate the apology, the damage was already done. Discrimination only takes one time to do lasting harm. I will never return to Ly Nails, and I will spend my Black dollars where they are respected and welcomed--not just when someone gets caught in the act. Let this be a reminder that equal treatment matters and that every customer deserves respect--regardless of race.

I went to LY Nails this past Saturday to get a dip manicure + tips. I saw Sam, and he did a…read moremarvelous job. The nail shape is exactly how I like them, and he checked in several times to make sure that the length, color, and shape were what I wanted. The space is very bright, open, and clean. It felt quite glamorous-- truly like taking some time to be pampered. I'll definitely be back! They were VERY busy, so I suggest making an appointment.

This is my new favorite nail place and I don't want to go anywhere else! I found this salon last…read moremonth and got my nails done for Thanksgiving. I got a gel manicure and my nails lasted for 3 weeks before they started chipping or peeling. I love that they use vegan nail polish and skin care products and are so gentle! Normally other salons I have been to rip my cuticles up and make them bleed, but not here! Jessica the owner is super nice and always does an amazing job on my nails. They have helped customize the color for me each time and I've been so pleased with how it turned out. For Christmas, I wanted to do gray with sparkles so we found a light purplish gray to go under clear sparkles to match my plum-colored sweater and I couldn't be happier!

Absolutely the best! Jessica is fantastic. Very professional, efficient, and she knows the right…read moreproducts to use for each individual client. I have gel nails done twice a month. With her, they stay and look as beautiful when I return. I highly recommend Mary Ellen Nail Boutique. A wonderful experience and wonderful results.

Kady was amazing. This was my first time getting waxed, and I was honestly a little nervous going…read morein, but she made the entire experience feel easy and comfortable from start to finish. She's super personable, down-to-earth, and clearly knows what she's doing. She walked me through everything, kept things professional but relaxed, and really put me at ease, which made a huge difference for a first-timer. You can tell she's experienced and genuinely cares about making clients feel comfortable. If you're on the fence or new to waxing, I can't recommend Kady enough. She made what could have been an intimidating experience feel totally manageable.

Alexis was super quick and relatively painless! She helped me pick out new product that I…read moredesperately needed. She also didn't continue to push conversation since this could be an awkward appointment. Overall, highly recommend.

Just had a lovely first time experience at My Spa--deep tissue massage by Michael A…read more Impressed with the facility, parking, staff and the excellent quality of the massage.

I got a Groupon to MY SPA and had a very positive massage experience. Michael was very kind and…read morecourteous and listened to me when asking if I had any particular areas of the body I wanted focused on and the kind of pressure I would prefer and I felt like he tailored the massage to meet those requests. He was very professional and knowledgeable about the body and practiced effective massage techniques. The room itself was clean and at a nice temperature with a spot to place my belongs. The music was set to calming piano music at a nice volume and I was able to pick the scent in the room which was a nice touch. The bed was clean and warm. The receptionist was nice and helpful and the whole experience and set up was positive. Ample onsite parking and it's the office to the right when you enter from the parking lot.

Star Studio is awesome!! A welcoming space and employees that have my comfort in mind in all they…read moredo. I am autistic so going to the salon isn't my favorite thing but Andrews and everyone at Star Studio accommodate my needs without me feeling guilty. Andrews takes the best care of my hair and scalp - giving me the vivid colors I crave without driving my psoriasis crazy! They are also very respectful that I can only repeated a few salon visits a year and do not pressure me to return. My most recent visits involved a big chop to a pixie cut and I adore it!!! I've always had long hair and I trusted Andrews and Star Studio to take me into the land of short hair with skill and confidence.

Update after owner response:…read more I want to clarify a few things in response to the owner's reply, because it does not reflect what happened. The conversation that led to this situation was not started by me. While I was in the chair, the discussion had already shifted into conspiracy topics. A client then came in and brought up the Israeli prime minister and his cancer, making comments expressing happiness about it. The tone of the conversation included laughter and engagement from others around, which made it extremely uncomfortable to sit through. As a Jewish customer, I felt put in a very difficult position, especially being mid-service and unable to simply step away. The direction of the conversation is what led me to speak up and say that I'm Jewish and that I didn't agree, even though I was genuinely nervous to do so. When I said that, there was a visible shift, people were caught off guard, apologized, and said they don't hate Jews, they "just hate him." That does not change what was said or how it came across in that moment. The owner was the one cutting my hair and was part of the conversation. When I said I needed to leave, I was already overwhelmed and in a state of panic. My hair was not finished, and I had to ask for clips to be removed so I could go. I then found myself at a locked door and had to wait to be let out, which added to the distress of the situation. I do want to be clear that I did verbally express myself strongly toward the end. I'm not denying that. My reaction came after everything I had just experienced, not before. The owner's response mentions creating a safe environment and staff feeling uncomfortable. I did not create that situation, I reacted to it. I was the one sitting in the chair while this conversation was happening around me. After I spoke up, the response included references to "Jewish support groups" and comparisons between Jewish people and the queer community that felt dismissive and out of place given the context.

Natalie was so Professional and yet Fun at the same time. She is a True Waxing Artist…read more I fell Safe and Completely Comfortable in here Waxing Studio. I will be back again soon to see her again. Got me in early, a Big Thanks.

Natalie is extremely professional & nice. I've been going to her for years. She's welcoming & her…read morespace is always clean. I appreciate our talks, she always makes me feel like family. She does a great job

Kristina does an amazing job!! Her business is super clean…read moreand I felt comfortable both times I've been! I'm definitely going to return :)

Top of the line waxer. Friendly and professional and laughs at my jokes so that's all I really…read moreneed. Worth every dollar

This was my first time getting a wax It was fast and easy I love the place she is very nice and…read moreclean I enjoy the experience and I will be back again.

I was looking for a stylist that was close and convenient. I know an awesome stylist in Ann Arbor…read morethat I was going to, but I just couldn't afford her any longer, so I decided to look for a more affordable alternative closer to home (Ypsilanti). I first found the salon in an online search, and I thought it looked really interesting because they use organic, natural products. Then I noticed the reviews were great, so I scheduled an appointment online. As it got closer to the date, I thought I'd check to see if there were any openings, and I was fortunate to get an appointment for the next day with Malissa. Malissa is wonderful. She first asked what I had in mind for a cut, and since I'm clueless as to what looks good on me, I asked for her opinion, which she offered and I agreed with her. I go to sit down at the hair washing station, and I noticed how COMFORTABLE it is. It's at a little higher level, so I don't feel like I have to hold myself up to keep my neck from hurting. Then, as she's washing my hair, she starts massaging my head, which felt great! We get back to the seat, and as she's cutting my hair, we chat. She is very easy to talk with, very informative on her products, the layout of her salon, etc. It was completely comfortable chatting with her. I LOVE the haircut and style she gave me. I told her how much I don't like to use product in my hair, so she styles me the way I would myself. As she turns me around to look at the back, I realize how much I love this cut. I barely had to say two words, and she figured out what looked good on me, and what I would like. I have to say, I think she's amazing. I'm looking forward to my next visit. Awesome cut at an affordable price!

I just got my first cut from Sam and it's so lovely. This was my first visit to BGS and by good…read morefortune I was matched with wonderful Sam. Couldn't be happier with her work. The phone system (in which you don't automatically get a person but rather wait for someone to call you back) is a drag. Admittedly I got a call back very quickly, but for the price I would assume/hope I could call and get a person. Small issue and wouldn't keep me from going back. What will keep me from a second visit, though, is the price. I do like my haircut and I'd probably pay to have a coffee with Sam as much as have my hair done by her, but my very basic cut/clean-up trim was $165. (I stupidly didn't ask about the cost when I made my appt - my bad). For a hole-in-the-wall Ypsilanti shop (as opposed to a salon in NYC, Chicago) this seems exorbitant for a simple trim/cut. Maybe I'm out of date, but it's out of my budget for sure. Bummer bc Sam is the best.

I would not recommend this business for any services. The business is inside of a doctors office…read more You wait in a reception area that is filled with sick people. I went here to get a brazilian wax and while I was changing I was looking at the equipment and I seen that the wax that she was heating up had previous been used on someone else because there was body hair inside of the wax. I was the first client of the day so that used wax had been sitting there all night which means no one cleans the office at the end of the day. I can't say that it I did not ask her to use new wax if she would have. This experience was one of the worst I have ever had. I never write reviews but this I feel needed to be shared.

From the owner: Non surgical cosmetic procedures and skin careread more