I tried to set up an appointment as I heard such wonderful things about the salon. I called today…read moreand was met with such impatience and rudeness that I am choosing to take my business elsewhere. I had also tried over the summer for an appointment and was greeted the same way and thought it was a fluke but apparently it's not. I won't give business to rude people.

Angelina just had her done she looks amazing thank you to Kristin @ jade salon after 25 yrs girl…read moreyou still have it xoxox This place is a must try, you will be coming back like us!!!

Hands down the best experience!…read more For year and years I have always gone to places like Cindy's nails, ViVi's nails and Kiss nails and I always thought I was getting okay service until I came to a place like Colors by Kim. Kathy did my nails and they turned out BETTER than the picture I had shown her. She was so detailed, neat, and talented. All of her tools were clean, she was organized, funny, and professional! Kelly did my eyebrows - it was painless! She kept me educated about which wax would be best for me and told me about the benefits of using a soy based wax. I got a little gift bag for being a first time customer, they set up my reoccurring appointments and even registered my number in their system so that I get a text when my appointment is coming up. Overall I was super impressed by all the girls working here and cant wait to come back!

I tried multiple times to reach out to the owner (3 times minimum) through the reception to follow…read moreup a horrible experience I had while receiving a service. I initially before scheduling my appointment asked the receptionist over the phone whether or not extractions would be included with my facial service. I've came here multiple times and gotten a facial by the previous Beautician. ( I have no idea what services she was giving me) My skin has "more acne than the average face" when I walked in she already had everything laid out did not give me a consultation and even look at my skin. I was blown away . She already preplanned our appointment without seeing my skin or asking me what my goals were. Since I was let known the extractions were included and I can't tell time while laying on a bed it started to get I started to feel like we were getting closer to the end of the appointment where the extractions begin - I asked her "are we doing extractions today?" We did them for maybe five minutes- My face needs x3 the amount of time I figured she could assume that by looking at me and possibly prioritize it. When I mentioned this to her - as a disclaimer I was extremely calm using a soft tone no aggression, I asked her when we were going to do them since the receptionist let me know they were included. What the receptionist didn't tell me is that the extractions are included for apparently "more-normal" skin. I explained this to her how I was confused over the phone by the receptionist. The beautician started to shake and hyperventilate for the rest of the appointment. Again I did not speak to her in any way to get this reaction. I have PTSD myself and would never put someone else in an uncomfortable position on purpose. She began to make me extremely uncomfortable because of her behavior to the point where I asked her to just remove the product off my face so I could leave EARLY since she was making it seem like it was MY fault the receptionist misunderstood me she "I am also a receptionist I will get in trouble for this, The receptionists aren't trained properly on facial services" NONE OF THESE ARE MY ISSUE - First of all I came here after experiencing a traumatic life changing event and my boyfriend thought it would be nice for me to plan a facial knowing how much I like them. This is the last thing I wanted to happen during my service. Obviously there was a huge miscommunication but at the cost of a customer and maybe others in the future too. I told her "I wouldn't tell anyone because I felt bad" I left without speaking to anyone and the situation continued to bother me. I tried to call and reach back out to the owner- At first I was told she was on vacation ( I thought okay that's normal for July fine) the receptionist, then tried to intercept my call and call me the day before they said she would be back from vacation, I immediately noticed this and told them I didn't feel comfortable speaking with them and I'd call the owner myself. The owner then never called me and I called two more times to leave my number to be contacted. Now i'm not the smartest person alive but didn't the facialist say she worked at the receptionist desk too???? you can do 1+1 right? So this is my complaint I guess, I have your business more than enough chances to fix this. Get better receptionist girls who won't ruin your good business you already have. I remember speaking to someone named Faith who "took my phone number." Unfortunately I loved the services and salon enough to drive 30+ minutes. NEVER AGAIN. This miscommunication could've easily been figured out with me, now I'm not interested you can reply back to this but my entire message and feeling is here I don't have anything else to add or say to you.

Love how friendly the staff is and the quality of my haircut…read more I saw Erin, I usually never know how to style my hair and it gets so wispy on the ends so I went in to get a inch off and left sooo happy, and she showed me how to style my bangs better for when I'm at home. Love the ambience of the place.

The pedicures are unique. You lay on a comfy adjustable bed with a table next to you. Their coffee…read moreis really good! They also offer hot tea and water. You can bring your own beverage if you want. The room is a private and quiet space in the back. I sooooo appreciate the care and time they take. Massage your feet, nice leg and foot mask, hot towel wraps... it's such a calming experience. Prices are fair for 80 minutes of pampering.

I went in to get my hair curled, and unfortunately, the results were very disappointing. The curls…read morewere uneven and looked so bad that I ended up going home to wash and redo my hair myself. Even my family commented on how ridiculous it looked. If a salon can't manage a simple curling service, I wouldn't feel confident trusting them with anything more complex.

Absolutely overpriced they take advantage of people who don't know about the prices, almost 500$…read morefor bleach and trim

I took my wife here for the first time a few months ago. She has had many bad haircut experiences…read morein the past so she was very nervous to try a new salon. Ann set aside extra time to discuss how she wanted her hair cut and what problems she has had with previous haircuts. Ann very carefully gave her the best haircut she has ever had. We will definitely be coming back again. This small intimate salon and and Ann are definitely a hidden treasure.

Ann is a professional stylist of 25 years. She cuts and styles with precision. Ann specializes in…read moremen and women cuts. My sister and I have been with her for 12 years. We always look and feel great when we leave her welcoming salon. I highly recommend Ann if you want to look and feel like a new person.

I've been to a lot of hair salons. I'm a senior and this is one of the best. I'm treated with a lot…read moreof respect and care and my hair always turns out great. Brooklyn does a wonderful job.

Please keep in mind all of the great reviews you can see for this salon are mainly 9 months to over…read morea year ago! & I have never paid $150 for just a straight hair color until I came here.. Never again!!

This is my new go to hair salon. Beckie does great work, I always like my haircuts, color &…read morehighlights. The vibe here is relaxing & chill which I totally appreciate & everyone is so friendly. The location is even better/closer for me than the last salon I used to drive to that ended up getting more expensive in their pricing. Found this salon in doing research for a closer place to go & it's a win, win for me! Always plays good tunes too which is also appreciated, I always look forward to my visits here, highly recommend!

Best salon ever! Great people great stylist and a great atmosphere. Beckie is my stylist and she…read morehas not only given me a cut and style that suits me and is super low maintenance, she has educated me on ways to take better care of my hair. All the stylists are great - Beckie, Carol, Jillian, and Devin (the owner)! Love this place and the truly genuine people that make it so wonderful.

If you are looking for professional, experienced Hair Color that's also clean this is the right…read moreplace. Jessi and her team are also friendly and kind. I've been here about 3 times for hair color and have been completely satisfied with each experience. You don't need harsh chemicals to achieve fantastic results, just call Jessi Francis Hair and Wellness. They offer many other services as well, check it out!

Thank you for your honesty and kindness! I wish you the best of luck in your lovely tranquil space!read more