Got a new car. It's black. It's a Lexus RX. Was charged for an oversized vehicle. Also drove home in a dirty car. This was early January, and the service I paid for was interior, exterior, tire shine. Very quick wash, very little time spent on it once it came through the wash- not wiped down enough and visible "white, salt (or whatever it is that makes a black car gray). I asked for a towel to wipe it myself and was given a dirty towel that was used to wipe down the car next to me. Highly recommend finding another option in Summit. read more

I don't know if the management has changed or what, but I am ashamed of my last review... I visited the new Madison location of Team Car Wash, and once again, this company is committing highway robbery. Paid for a deluxe wash and somehow left with the same dirt -- just rearranged. Cup holders, door panels, and floor mats were still visibly filthy. When I pointed it out, I was told that kind of cleaning is considered "detailing." If wiping obvious grime is now an upgrade, expectations have officially hit rock bottom. Shame on me for thinking this location would be different -- I usually avoid the Summit one for a reason. read more

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Got the most expensive package. What a joke. Car came out just as dirty as initially taken in. We even tipped on top of that. read more

Wow. I thought that the bad reviews were exaggerated. Nope. This is the worst $25 car wash I have ever had. They upcharged $2 for my minivan. Rugs still have crumbs. There is water dripping from the dash and there is a weird smell. They did it fast - 5 minutes top. read more

Not good. They don't care. $37 for a full wash with vacuum and they don't even vacuum half my trunk which I always conveniently empty so it's easy for them. They recently added a $2 up charge for oversized vehicles. They quantify oversized and ANY SUV. So if you have a Q3 or an Escalade, you pay it. There are cars bigger than a Q3 that don't get the upcharge. This a money grab by the owner. I would prefer they just raise the price and not add the $2 each time. I go to garages in Manhattan that don't upcharge my car as oversized. I'll be washing my own car from now on and so should you. read more

always a great wash, and the wipe down on the inside hits all the right spots. Maybe it's me, but driving after the wash my car rides better! read more

I only come here when it's convenient, and every time I regret it. They'll have 15 people wiping down your car and even a spotter/manager checking the work--yet it still comes out dirty. For $35, it's just not worth it. This time I nearly drove back around to demand they redo it or give me a refund. The worst part is you end up feeling rude for pointing out the obvious spots they missed while "inspecting" your own car. Shiny branding and a new facility don't make up for consistently poor results. read more

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I have been going to team Car Wash for a couple years now. I have two cars that I have on the plan Everybody there is incredibly nice, kind and considerate they never say no to anything and the cars look beautiful Everybody from the front desk - out front - at Check in --- are wonderful. Clean nice Friendly great deal Join!!! read more

Paid almost $50 for full service. They never vacuumed, cleaned the console , inside of windows.... Basically just the outside was cleaned and the mats were drenched with water ( no soap)!!!!! Never again! Don't waste your money! read more

I'm a regular customer. The line moves fast and the team does a thorough job. After my wash today, I found a $20 bill placed in my cupholder. I had obviously dropped it on the floor. I think this says a lot. read more

Ok, first off, if you are thinking of just having a ONE time wash, DO NOT COME here. There are a few reasons but the biggest is that one almost ALWAYS leaves with water stains and streaks on the car. This necessitates you ignore it or have to do your own wipe down. It is ESPECIALLY worse when there is a long line. The wash itself seems decent, and there are workers that take out your mats and vacuum them for you. When the car exits the wash, it sparkles but it is still very wet. So, a group of workers congregate to wipe it down and dry it off. Except, they do like 80% of the job. There are still so many damp spots and so when you drive off, the water streaks, then dries and now you got stains all over. That being said, if you going in with a dirty car, will it be cleaner? Absolutely. Will it be perfect? Absolutely NOT. If you go in for a single clean you will definitely be very angry with the results, especially if you paid the full $35. However, I use the unlimited wash because I know I need my car to be washed at least 2-3 times a month. For the value, it seems worth it. I have just come to expect a lot of imperfections after the wash but honestly, my ONLY goal is to just do regular cleaning maintenance. I am not some car enthusiast that needs everything polished clean and shiny. Definitely try to avoid coming here when the line is super long; the workers will rush through it even more so. It is disappointing overall. The audacity to leave a tip bucket for the sloppy job that is done is quite incredible. They must think they are adequate.... read more

I typically go to my car wash near my home (which they are excellent) but my daughter was in summit for practice to I decided to give them a shot. I went there for the first time this past Saturday. The staff are nice and sweet but the cleaning of the car itself was horrible. When I was told my car was ready it looked decent. There were a lot of water streaks on the car, windows, doors etc... but that was not my only problem. They did not properly vacuum inside my car. The seats, the rugs were not properly vacuumed but they did not clean at all under the center console. I would never recommend or return to this car wash. read more

Team Car Wash - This was my backseat area after they vacuum. - Car Wash Near Me - Summit, New Jersey

It just wash and go, no detailing and not clean. All the straining still there. I feel not worth the money

Ridiculously expensive. Windows are always more smudged after the car wash than they were prior. Barely vacuumed. Floor mats always unsecured, so a safety risk. Car is never dried, so ends up streaked. Don't bother. read more

The car wash itself is decent the outside people are terrible they never do the back windows even on SUVs and they don't dry the car good at all going to stop tippping them may change carwash. read more

One of the worst car wash places I've ever been to in my life. Seriously!! I purchased the most expensive membership fee and I am SO mad with the quality of the service. I literally have to beg them to wipe the stains, dusts and dripping waters from the exterior of my car every single time I go. I always try to give the benefit of doubt but I always drive out with a huge disappointment. I can't wait to cancel the membership. They are just making money because there are no other car washes in town. read more

Why I am cancelling my monthly subscription to the Springfield location. This picture is AFTER my car wash, no excuse. I tried never saw an improvement. read more

Team Car Wash - Why I am cancelling my monthly subscription. This picture is AFTER my car wash today at the springfield location. No excuse. - Car Wash Near Me - Summit, New Jersey

Got The Works car wash done and what a pathetic service. the staff would not even clean the marks from the machine wash, soap still in the back of the car. Window stain untouched. Inside superficial clean. Dust all over the place. Staff very arrogant. Basic dust will be handled in detailing. Save your money folks! read more

My windows looked worse after my wash I pulled out and had to actually pull over to wipe them off full off a wax like substance never wiped off all run down my glass! This is a disgrace after waiting 15 min in line and paying 30 dollars! read more

Team Car Wash - Immediately after wash my windows were worse than when I pulled in! - Car Wash Near Me - Summit, New Jersey

Omg, the worst for the money, had to re-vacuum the interior, wipe down the seats and do my rims when I got home. Management was nowhere to be found and no one checking cars for quality. read more

EVERY SINGLE TIME I bring my car to this car wash they never clean the inside...They often scratch the exterior as well. I pay for the highest monthly package for what?! This place is a complete waste of money...zero stars Edit: I greatly wish this company would take note of the poor reviews instead of dismissing this as a one time issue. If that were the case, you would not have such poor ratings. I have given them the benefit of the doubt every single time, gone back time and time again hoping it would improve, and my car ends up the same way. If customers were satisfied these reviews would not exist. There is no reason we should pay so much to receive such poor service AND customer service. We should receive the service we pay for, not half, not some-- ALL. Extremely dissatisfied. Do better. read more

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I get my car washed here weekly. For some reason today my key fob malfunctioned and I was locked out of the car. Matt, the manager went over and above to help me resolve the problem. And my car was sparkling ! read more

I just went here for the first time to try this car wash and as I got inside my car I notice it still has all the dust all over my dash board and I can barely tell it was even vacuumed! Very disappointing! read more

This place used to be good when they had the last owners. This chain is horrible. They did no vacuum/ clean the interior of the car. They told us that they can't do the interior that well, that they have a lot of cars waiting and we would have to pay a detailing for $300. We had to leave this place and look for another because the job was terrible. They should only offer exterior!!! We are never going back read more

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I wish I had read recent reviews before visiting this location today. Why pay for a service when I have to do it again myself. I paid $30 to have my 2024 suv washed and vacuumed. - 5 to 6 attendant wiped outside of vehicle quickly - they never opened my hatch to wipe windows - I brought it to cashiers attention spoke with manager, who went out opened back, wiped windows and apologized , said they're opening other don't know why not yours - attempted to get in my vehicle and noticed that vehicle had not been vacuumed - spoke to another attendant , who said he would take vehicle back and start over, when I questioned why they didn't vacuum he proceeded to say if you want us to vacuum you need to move seats. REALLY!!!! Blaming me!!! After finally getting in my car I notice that vacuuming was done quickly -it was still dirty, wiping was minimal windows were streaky.. outside of car did look cleaner, but I paid for a full service totally not worth the money paid. I agree with many of these reviews that there's a total disregard for service they are providing. I don't expect my car to be detailed, it's brand new, but I do expect to get the service that I paid for. BEWARE BEFOFE VISITING THIS ESTABLISHMENT. While waiting I actually did notice other car owner wiping down their own cars like other have mentioned, read more

Always a great job I use to wash my car. No more Can't beat it. Everything neat and clean even windows read more

Not happy with them when I had the car cleaned here about a year ago. Have to say they've improved. Someone checked the car after the workers dried the car and he had the worker go crack in to clean some places missed. So I'm happy today with the quality of the wash. Also, new $2 senior discount every day ! read more

Congratulations, you just earned my first 1 Star review ever. Keep up just like that! Awful service, car was cleaner before it went in & towels stink. I had to dry it myself to get rid of water stains! & its $25. Rain does better work than them! read more

Half ass job. Not worth the money, will never return. The car was barely vacuumed. Inside is not that clean. Leaves still in car.

I had the unfortunate experience of having the paint on my truck damaged after going through the machine at Summit Team Car Wash. I am not a person that is quick to complain about a service experience without approaching the business first to find a reasonable resolution. But this experience led me to cancel my "unlimited car wash membership" and pushed me to post this public review because I don't want this issue to happen to anyone else in the future. I will not be bringing either of our cars there going forward nor would I recommend their services to any of my friends and neighbors. To keep this brief, I noticed some scuff marks a few times after having my vehicles washed at Team Car Wash, but didn't pay much attention to it. I just assumed maybe they had not serviced their equipment recently and maybe it was just some residual grease or mud on the brushes. But my father-in-law did point out some decent scuff marks on the front bumper of my wife's SUV after a wash last month. These scuff marks are easy to see on our vehicles because they both happen to be white. I again didn't pay it any mind and promised her that I'd "buff it out". No problem. That all changed when I returned after a wash today and noticed scratches (some deep) that ran down each side of my Ram Truck (Laramie 1500). These scratches ran from the front bumper all the way to the lens covers for my back tail lights. I added a few clips to this review to survey the damage. Now, I get it that sometimes you'll get some light surface "crud" from the machine. But there should NEVER be anything that gets through the clear coat and most certainly not down to the metal. Luckily, most of these scratches were light so they were able to be buffed out by the establishment. I should note that after I called to speak to a manager, no one called me back and it wasn't till I returned later in person in the afternoon did I speak to a manager. The conversation with a manager did not go as well as I would have hoped. He was pleasant and explained that most of the brushes on the machine have a very light touch and there is nothing that would have created the deeper scratch on my quarter panel. I asked him, "if the brushes are such a light touch, why are there scratches on the lens covers?" He didn't respond. I also said that maybe his machines weren't calibrated correctly, which is why something on the apparatus dug into my truck. He said that I was the only one with this issue today, which I hate to say it, but I find Really hard to believe. He also mentioned that there isn't anything in the machine that would spin in that direction to cause the deep scratch on the bed, however, I watched other vehicles go through the cycle and because of the size of my truck, I think that if the brushes weren't calibrated correctly, the metal stems could have most certainly scratched the exterior of my vehicle... The manager did offer me an express detail which did buff out the majority of the scuffs but left the deeper scratches on the drivers side of the truck bed. Because I had my son sleeping on my shoulder (I just picked him up from the school and the doctor) I was not in the mood to argue for the cost of repairs at another detailer. So I reluctantly took my truck and drove home still stewing. I am really disappointed by the whole experience because I was excited at the prospect of having an unlimited car wash membership going into the winter. With a truck living in the Northeast, I'm always worried about rust on the undercarriage. And this place did seem like it was pretty well run. They certainly do a lot of volume. But this whole thing left a bad taste in my mouth. I also noticed a whole lot of adjustment activity going on in the machine while I was waiting for my detail to be done but I don't know if that was just because I was paying more attention since I was already annoyed. A lot of people have said to take your car over to Madison car wash because that's where the old owners moved to. I guess I'll also be taking my trucks there too from now on. read more

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Wait I'm so confused about these reviews... I had a GREAT experience. I chose the "Shine" which is the cheapest of the three tiers and my car is literally shining. I had driven through a nasty mud puddle last week and there was mud splattered ALL over my car and I didn't get the chance to have it washed until today so the mud just baked on the car for like 5 days and it's completely gone now. They even wiped down the floor mats on the inside and scrubbed/dried the outside after the car went through the drive-through situation. I ended up getting the unlimited monthly membership! read more

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Honestly this place is the worst. They go out of their way to not clean your car. I need to cancel my membership read more

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I have been patronizing the Team Car Wash in Summit since it took over this location several years ago and have a monthly subscription for THE WORKS for both of our daily driver vehicles, (SUV and Coupe). They do a very good job as an automatic car wash with attendent drying afterwards. Their subscription service pays off economically for those of us who have their vehicles washed 3 or more times per month, something that the previous Summit Car Wash never offered. Also, I have found that their new, state-of-the-art automatic car wash equipment results in a better and less abrasive cleaning than the old equipment installed and used under the previous ownership. I do appreciate the thorough vacuuming, dusting, wiping down and drying of the vehicle, including the windows, afterwards by a team of 4-6 staff, something that many other carwash establishments just gloss over with a couple of guys. FYI, I am quite particular in the cleaning of my vehicles and have found this team to be very proactive in addressing unique cleaning issues, responsive to special requests and even accepting of some un-solicited advice. All in all, they have provided us with consistently good car washes that includes an underside wash that is so important during winter salted roadways. As per my request, they will even attend to the small details such as wiping down the black carbon deposits on the chrome exhaust pipes. As for those customers who have left negative reviews with supporting photographs for this establishment, I believe that many of them seem to assume and expect a level of cleaning that truly only would be achieved with a much more expensive and time-consuming (4-8 hours), automobile interior and exterior detailing, which is totally unrealistic for an automatic, in-and-out, car wash. Therefore, as an automated car wash establishment, I can and do highly recommend the Team Car Wash in Summit! read more

Solid 4 star spot. They do a nice job, aren't overly expensive (given that it's in tony Summit), you get a minor discount for paying cash, clean and quick. And there are always interesting cars at Rolf's on the property to view while your car goes through the line read more

thank you so much team car wash of summit ,i went there they were very nice they did a very good job and the customer service are excellent . read more

$23.40 for a basic inside - outside car wash. Interior was barely cleaned and the crew doing both the vacuuming and cleaning spent little to no effort cleaning. I won't be returning. As compared to other places this one needs improvement. read more

Well the car looked nice on the outside and the team of people drying it after the wash did a fine job. Then I got in the car and realized that it looked the same. There was no evidence that the trunk or floor had been vacuumed. They take out the floor mats and those were clean, but that was it. I'll save $30 and use the gas station vacuum next time. read more

New to area so I thought I would try this car wash. BIG MISTAKE! Don't go here. Similar to other honest reviews here - didn't get exterior clean, nor wheels, terrible job on interior. Pointed out exterior was still dripping wet, staff didn't seem to care. One staff member attempted to wipe down the exterior and did a very unsatisfactory job even though I was standing there with tip in hand. Well, no tip and I went home and cleaned the car myself. Waste of time and money. Avoid them if you respect your ride and your time and money! read more

I had the Team Car Wash unlimited monthly deal for $39.00 which is a fair price, but a single wash for $22.00 is too high (10 years ago it was $10). Also I have noticed small scratches and dulling of the paint on the lower sides of my black BMW which is only 2 years old so the brushes that clean the lower sides / wheels must be too hard. Yes - I understand the prices have gone up due to inflation, but the many scratches on both sides of the lower panel on my BMW are Real and from the Brushes/Equipment at Team Car Wash - I know this because I have not been to any other car wash in 2 years. read more

I have waited so long for Summit Car Wash, now Team Car Wash to open. I took my car and had the WORKS $29.95 (no tax ). I didn't have to wait long in line, they took my car. I noticed when they cleaned my mats, perfect. I also noticed that in front of my car there was another car getting cleaned. I don't know if it belonged to a friend, coworker or family member. All I know is that all of the workers were hanging by that car. I never got to see when they vacuumed my car. I paid for my car and waited for the car to be dried and windexed. I will say that when I got in the car, my mats were spotless. I noticed on the edge, underneath the mats it was dirty. I checked underneath my mats and so dirty, it was never vacuumed. The same dust that I had on my arm rest when I drove in, had it on my way out. My windshield had so many specks, I thought it was damaged. I added windshield fluid and let my wipers do their job. It was this hard stuff that would smear. The staff that dried the car were very nice and there must've been 8 staff members drying my car. I wish there would have been more where they vacuumed or maybe there were, they were just busy with a friend, family member or coworker. All the best to you, you've lost a customer. read more