I've been to Te Roma plenty of times in the past with my boyfriend and some friends and have always had a great experience all around. Apparently the amazing waitress who we loved no longer works here.
My boyfriend and I came here with growling tummies expecting to be in and out after seeing how many tables were sat at 6:30 on a Saturday night. Disappointed is an understatement. I left this restaurant pissed off.
The waitress greeted us in a timely fashion. The first thing I noticed was her attire. She, as well as the other waitress, looked like they just rolled out of bed. I understand they work at a bar but they were both extremely underdressed to be at "work". I ordered tea ($2.50/glass - yikes! Didn't know that until we got our bill) - the man ordered a water. She dropped our drinks off and said she'd be right back to take our order. She forgot all about us. We watched her talk and flirt with a table of guys, talk to an elderly couple next to us, eat pizza behind the bar with the rest of the staff, push in chairs at empty tables, go into the restroom and play on her phone. After about 10-15 minutes of eyeing our waitress down trying to get her attention, I asked the bartender to get the waitress to our table. The "waitress" apologized and sat on the booth next to me. I had to ask her if they still have 1/2 off pizza on Saturdays - every time we've been here in the past, the waitress always informed us of the daily specials. We ordered a large deluxe pizza and a side salad.
She brought my salad to the table while I was reading something on my phone. The silverware on the salad plate fell onto my lap as she put the salad in front of me, scaring the crap out of me. After setting my salad down, she laughed and walked away to the table full of guys.
About 40 minutes later, the other waitress brought our pizza. She started to walk away without asking if we needed anything else. My boyfriend stopped her and asked for ranch. She didn't acknowledge that he was talking to her. She set the ranch on the side of our table and walked away. The pizza was okay but nothing special. Luckily, we didn't need anything else while we ate our meal because our waitress didn't come to check on us until we were finished eating. The bill came to $16.27. $16.27 I much rather would have spent anywhere else than this place.
As we were getting ready to leave, our waitress walked out the back with the table of guys she gave all her attention to while we were here. We walked out the back door to where we parked to see her giggling and smoking a cigarette with them.
We both decided we will not return to this place after experiencing this horrible service from the trashy waitresses they have working at this place. read more