The service was prompt & courteous. A problem was discovered that scrapped my entire plan to have 4…read morebalding tires on my truck swapped out with 4 tires I had in storage. I felt sorry that I scuttled a service of this size for them. When presented with a total bill of $30, I countered with an offer of $50 which, of course was accepted. Owning a small business myself, I know what it means to be valued by a customer. -BUT- Rather than running $50 total on the credit card machine, I get a $1.75 service charge slapped on it as well. This once again reminded me that no good deed goes unpunished. Future business of mine will be going to any of their other competitors. Upper management should reacquaint the new location's personnel with the finer points of transactional etiquette.

Found my tire was flat on Friday, 10 minutes before close. Pulled in. 100% stoked with the service…read moreI got. Yea, I could have gone to a corporate franchise, and done it for cheaper... Yea, I was the only white boy there... 20 minutes later my tire was fixed. No problem. $25 and a tip. The crux of the story is, I live for this type of service. Fast, respectful, smiles and positive interactions with owner, staff and other's getting work done. Support small businesses, truly the fabric of our communities. Open 7 days a week. Alejandro's boys work hard. Love this place.

Brought my car in and explicitly told them to check a tire for a nail. They told me there wasn't a…read morenail in it and gave me back my car with all the tires super low. I filled them up the next day. More leaking. Took it to Big O' Tires and they found the nail right away. Shame and loss of money

Last option service go literally anywhere else if possible. 11/11/25. This service is repulsive the…read morestaff is rude and generally lack hospitality.

Cool little automotive shop. Needed a tire patched and they knocked it out ASAP for meread more

Excellent diagnosis and repair of my Dodge diesel with an intermittent engine check light. In and…read moreout under an hour. Nice people to work with.

I have to start out by saying I did not purchase tires from them, but I still give them five star…read more I am new to Colorado and was about to spend $1000 on tires elsewhere. I called them to see what my options were and spoke to Brandon. He was incredibly honest asked me what was on my vehicle now And told me that they are all season tires and they will be fine here. Now he could've done like everybody else and sold me tires just to sell me tires, but he was very honest and save me money and hassle. I fully recommend them for all your tire needs, when I do need to change my tires, I will be going there for sure

I don't usually give reviews but these guys definitely deserve one. Really cool people, great…read moreprices, and great service. Got some tires mounted/balanced and tpms swapped and they did it in out half the time and money I would have spent taking it else where for the same if not better quality, they even loaded everything into my truck when they were done and gave me a sticker matching my wheels. Definitely recommend them!

I WAS a new customer, went to go get a headlight changed because it ran out. Mind you my car was…read moreold (2010) so i would assume they would charge me between $120 MAX. All they had to do was just take the light out and put in a new one. They decided to take more than THREE hours. Which caused me to be late to work, even though i booked this appointment with extra time, just in case it took longer. So if it was barely busy, just a headlight i had a week ahead appointment and yet it took 3 hours to change?.. The thing that made me a little annoyed. was the fact that they charged me around $300 so double of what i had in mind. Definitely scamming situation. Later that week, I had to go to Grease monkey because not even a week in my headlight, went out completely. This was so frustrating because i know i overly paid, i even asked the workers at Grease monkey and they said it shouldn't even cost or take that much for the headlight it's self. I went back to them, they did see my car as soon as I told them what happened, which i respect. They said i would be looking at the same price once again. NO thank you! Do not come here unless you know your prices. I know they charged me a lot for labor, but you guys had at least 2 other people in the waiting room decent amount of workers, and yet they decided to charge me a huge amount for the "work" labor. Barely needed to touch my car. If anything i just recommend going on youtube and finding a tutorial. I could have saved myself all that time and money. But if you guys need a close place, Definitely go right across! much better service! and are actually reliable and don't just see you as money walking in and out.

I received some great service from Stu and Taylor and one other at this Firestone today. I…read moreappreciate the time put in on the analysis of whats needed, and the service done to my car - thank you! I have been a Firestone customer for quite a few years, and all around appreciate the lifetime service options they offer.

I visited the Big O Tires on S Main St in Longmont on December 16, 2025, after a frustrating…read moreexperience at the Loveland location and on the strong recommendation of my mechanic, who raved about the great team here. He was absolutely right! I've been prepping my car for winter with various maintenance tasks, including an alignment that my mechanic had done at this Longmont store. The final step was new tires ("new shoes" for the car!). Unfortunately, this location didn't have the ones I wanted in stock, but Loveland did. I purchased and had them installed there--only to discover they were mounted improperly, poorly balanced, and I received little information about the tire or wheel condition before being sent on my way. Frustrated, I called my mechanic, who immediately suggested bringing it to the Longmont store. I spoke with Tyler over the phone--he had an incredibly positive attitude and told me to come in, even as late as an hour before closing (which felt especially generous for a busy shop). There were a few initial hiccups, but the team was genuinely committed to diagnosing and resolving the issue at no charge. They rebalanced the tires, and Tyler showed me firsthand (with photos and video from the balancing machine) that my wheels required an excessive amount of weights--and even then, they were hopping due to severe bends and warping. He honestly explained the wheels were in bad shape, recommended reputable places to buy replacements, and even offered to order them for me. To make up for the earlier frustrations, he promised free installation on the new wheels. I took the car home with properly balanced tires, but the ride was still rough due to those damaged wheels. After some research, I ordered new ones online from a different site. I checked with Tyler about the brand and seller's reputation--he confirmed they were solid. Delivery was lightning-fast (arrived the next day), and I brought them in the following day. Tyler and his team knocked it out quickly: swapped the rims, installed all new hardware, balanced everything perfectly, and had me on my way. They even advised me to return for a free re-torque of the lug nuts (to ensure proper seating) and a balance check after 100 miles or so of driving--which I did, and the car drove smoother than ever. Overall, an outstanding experience at the Longmont Big O Tires on S Main St! Tyler and his crew prioritize doing the job right the first time, take full accountability if something goes wrong, and go above and beyond to make it right. I'll definitely be returning and recommending them to friends and family.

I was told by discount tire I had to buy 4- new tires. Chris Gonzales took the time to take my tire…read moreoff, and get a solid look. They confidently and quickly patched it and I was on my way. TOP NOTCH SERVICE. I will be going back based on this honest work.

Steve, the owner of Diagonal Tire, has a heart of gold! And he is the best mechanic that I have…read moreever come across! Steve adopted his mischievous mixed golden lab dog from the Fort Morgan Humane Society. That crazy, but adorable pup is Macy. So, when the Fort Morgan Humane Society was offered a free, but not-working van to transport dogs and cats, he offered to fix the van for free. Truly amazing! There were many mechanical issues with the van and it seemed as he repaired one problem another problem would pop up since the van was a 2013 Ford that was sitting in a parking lot for several years. He fixed everything! Now the Fort Morgan Humane Society has a "new" van to transport dogs and cats to the vet or to Front Range humane societies to help them find a new home when our shelter is full. This is invaluable for us. We are a small, rural, and always poor, humane society on the Eastern Plains of Colorado. Steve, we are indebted to you! Thank you, thank you, and thank you! Woof! That means "You are Terrific" in dog language. Give Macy a hug. Sage, too. Karen Benker Board Member, Fort Morgan Humane Society

I had a slow leak in my tire-rim bead seal. The rim is rusty and flaky. Discount wouldn't touch it…read more All they wanted to do is sell me 4 new rims. Steve and Darrell took care of me. They got me right in with very little wait. Steve ground off all the rough, rusty obstructions and got my tire to seal without a leak (so far anyway). Then when I asked Steve how much I owed him, he said not a penny. I couldn't let this kindhearted man work for free so I forced $20 in his hand. I'm very pleased with my visit. I have found myself a new tire and alignment shop. A pleasure doing business with Steve and Darrell. Give them a try and you won't be disappointed!

They patched my tire for free and showed me in the shop what to look for with wear. very helpful…read moreand the tires I'm buying are cheaper than the dealer.

Had $4000.00 work done on Friday including a new set of tires, had a flat the next Tuesday went in…read moreon Wednesday morning to get fix had to come back 1:30 later to get service. Plus was double bill over the weekend till Wednesday finally came of one account.