went to Discount Tire today to have my tires rotated since it's been 5,000 miles since I purchased…read morebrand-new tires. The gentleman who helped me, Aurelius, was truly outstanding. He greeted me with a smile, asked how my day was going, and made genuine small talk while measuring my tires and taking care of everything. He was honest and clear about how long the service would take, signed me up for text message updates, and made the entire process easy and stress-free. Overall, it was a wonderful experience -- which isn't something you always expect at a tire shop. I highly recommend this location for tires and anything tire-related for your vehicle. Great customer service makes all the difference, and Aurelius delivered. The price was on point with the competition and they had what I needed within 48 hours when I originally got my tires and today it was zero dollars to rotate and balance them because I purchased it from them. I think the service quality is amazing.

I bought a truck yesterday and a nail was found in the back passenger side tire while it was being…read moreinspected by a mechanic before I purchased it. I knew at the time of purchase that the tires were fairly worn and was told by the pre-purchase inspection tech that I "should replace them before winter" (it was early spring). There was a nearby Discount Tire so I drove by and set up an appointment for the following day. I showed up for my appointment and the tech came out and inspected the nail and measured the wear on the other tires that had no nails. The Discount Tire employee took less than 30 seconds before he told me "they couldn't plug the tire and rambled off some DOT standard". I called another shop and they said "that sounds just like Discount, if it's in the top I can repair it." The other location (Big O Tire) had knowledgeable techs, was family owned, and gave me plenty of advice and fixed the tire for free. The tech at Big O said "they won't repair your tire but they will let you drive out of there with a nail stuck in your tire... which one seems more safe?" Not to mention, if it only took 30 seconds why in the world didn't they look when I was in the day before? In comparison the employees at Discount Tire seemed like minimum wage / teenagers who know little about cars and just serve the corporate bottom line. If at all possible forget Discount Tire exists. They aren't there to serve you.

I have been taking my Audi here for 3 years, Mike has been great to work with and has always taken…read moregood care of me. They are one of the only places that you can go to that operate with good morals and ethics. They have never tried to rip me off, ever. I recently took my car to Audi Flatirons, huge mistake; they tried to charge me $450 to change out a burnt tail light bulb. Less than a half hour worth of work for $450; the bulb costs $15... Mike did this job for $75, I will never take my car back to Audi Flatirons; Louisville Tire is amazing and I hope it never changes.

Unfortunately, we were the victim of the recent Diesel fuel mix up at Costco and required our gas…read moretank to be flushed. I immediately went to Louisville Tire for their guidance, not only did Bobby recommend USA Towing (also 5 star experience) but he advised on me on what to do and gave me a quick estimate on the repair which they ended up coming well under. Our Highlander is back up and running thanks to Louisville Tire. Bobby and the rest of the team are top notch. We won't go anywhere else for our tire replacement or auto repairs. I can't recommend Louisville Tire & Auto Care enough. I would give them 10 Stars if I could!

I have a hard time trusting mechanics, but they made it so easy to trust them 100%. They showed me…read morethe car on the rack and gave me a candid opinion. I did the free brake assessment, and they let me know everything was great with the car and explained why there was a slight noise coming from the brakes. Would highly recommend!!

New ownership is awful and they scam you on their assessments. Went to Brake Plus and received a…read moredifferent assessment for the same issue and they did a great job for half the cost on my old car. The previous owners of this shop were honest compared to current owners, so avoid this place.

Carlos was extremely friendly and helpful. I took my Alfa Romeo in for charging issues and he kept…read moreme informed every step of the way. I would definitely recommend Carworks to family and friends for service.

I took my vehicle to Carworks because I was experiencing brake problems. On occasion, my brakes…read morewould become so low I'd have to hit the floor with the pedal in order for the brakes to catch and start working again. It didn't happen often but when it did it caused me to nearly rear end people. I left my car with Carworks who stated they would do a diagnostic test and take a look at my brakes and front end to see what the issue was, and that they thought from my information the issue was my master cylinder. From what limited knowledge I have about cars, that is what I believe the issue to be as well. My car was with them from about 1 PM and around 5:30 PM I received a call from them saying they have information from Dodge about a possible recall for this issue and urged me to contact Chrysler. I told them I'd call Chrysler right now and call back immediately. I was told by Chrysler that the recall did not apply to my vehicle. I called Carworks back about 15 minutes later and told them this. I spoke with a different man who told me we will revisit the issue in the AM since they are going to close soon. Now the next day it's almost 11 AM and I did not hear anything about my car. I called for an update and was told with an attitude that "we left it that you were supposed to call me back and you never did" I told him I DID call back, I just spoke with a different employee. From there I was told that they had driven my car a little bit both days and didn't feel the issue I was describing, and that they would replace the master cylinder if I wanted, just based on my description. I was repeatedly told that this was "on speculation only" and they didn't know for sure if that was the problem. Is it not the purpose of a diagnostic test (which I was charged for) to DIAGNOSE the issues at hand? From my knowledge, the master cylinder was never taken out to be looked at to see if there was physical evidence of damage or leakage. I was never told my brakes were looked at either. I am almost positive they drove my car around and called that a diagnostic test. I decided to pick up my car and I called and stated I'd like to cancel the order. Whoever I was speaking to hung up on me when I told him this. I was polite and nice and still talking, wanting to speak further about the whole issue and the man had already hung up after saying "ok." I took my car elsewhere and had a better experience and paid less money for an issue that I feel with confidence is resolved, not based on "speculation only." I don't doubt Carworks knowledge, reputation, and abilities-but I didn't like the attitude I was given.

The service was prompt & courteous. A problem was discovered that scrapped my entire plan to have 4…read morebalding tires on my truck swapped out with 4 tires I had in storage. I felt sorry that I scuttled a service of this size for them. When presented with a total bill of $30, I countered with an offer of $50 which, of course was accepted. Owning a small business myself, I know what it means to be valued by a customer. -BUT- Rather than running $50 total on the credit card machine, I get a $1.75 service charge slapped on it as well. This once again reminded me that no good deed goes unpunished. Future business of mine will be going to any of their other competitors. Upper management should reacquaint the new location's personnel with the finer points of transactional etiquette.

Found my tire was flat on Friday, 10 minutes before close. Pulled in. 100% stoked with the service…read moreI got. Yea, I could have gone to a corporate franchise, and done it for cheaper... Yea, I was the only white boy there... 20 minutes later my tire was fixed. No problem. $25 and a tip. The crux of the story is, I live for this type of service. Fast, respectful, smiles and positive interactions with owner, staff and other's getting work done. Support small businesses, truly the fabric of our communities. Open 7 days a week. Alejandro's boys work hard. Love this place.

I had an amazing experience at Discount Tire, and I have to give a huge shoutout to Dom!…read more He was incredibly professional, knowledgeable and made the whole process so easy. He took the time to explain everything, answered all of my questions, and genuinely cared about making sure my car was safe and not just making a sale. The entire team was welcoming, efficient, and worked together so well! If you're going to Discount Tire, I definitely recommend asking for Dom. Thanks Discount Tire Team!

Other companies should learn from Discount Tire what Customer Service truly is…read more I have been coming to this location for decades, always pleasant experience to say the least. Ty, the current manager is over the top, courteous, kind knowledgeable and runs a fabulous operation. It's no wonder that this location is number one in the nation Wouldn't go anywhere else... Highly recommend.

They are always available, always helpful, always fast, and always great! This is THE place to go…read morefor all Boulder locals, I get all of the work on my car done here as Ive found them more reliable and affordable than other auto shops in the area. This is a great local business and I highly recommend it!

Great friendly service, manager made me feel at home, nice new chairs in the waiting room…read moreWaiting room upgrade is great along with the free coffee

We had another repair shop tell us we needed a new transmission, we wanted to get a second opinion…read moreso had it towed to CVG. William was extremely helpful. They were able to get it in right away and discovered that the previous shop had not completed a job properly which was making my truck unable to run. William explained the entire process, was thoughtful in not wanting to throw the other shop under the bus (even though it was clearly their mistake), and helped save us $1,000s! He was even helpful when I went back to the previous shop to get them to reimburse me for my expenses (which they did). Highly recommend them as an ethical shop, not taking advantage of customer with no mechanic knowledge!

5 Stars - Honest, Professional, and Saved My Mother's Day…read more I can't say enough good things about Carbon Valley Garage. After receiving an outrageous $8,500 estimate from a Denver mechanic while stranded on Mother's Day, I had my 2017 VW Tiguan towed to Carbon Valley. Their inspection was detailed, honest, and thorough. They discovered the noise I heard was caused by a rock stuck in the driveshaft -- not a broken turbo as I was told. They removed the debris, topped off fluids, checked all systems, and only found that the brakes needed replacement -- which they completed for $1,270. This shop treated me with respect, transparency, and integrity. I'm a senior woman, and I felt completely at ease with their service. I now know I can trust them with any future repairs. Thank you, Carbon Valley Garage -- you've earned a lifelong customer. -- Linda A., Longmont, CO