I have been with Manasquan Bank for several years. Before they took over Metchen Bank…read more They have always been accommodating and not nickel and dining for every service. Stopped a check for free. The mobile app works great as does the mobile check deposit. Would recommend.

My husband gave me a check to cash to put into our account in another bank. It takes forever for…read morechecks coming out of Manasquan Bank to clear so we wanted to cash it then put the cash in the other bank. The teller refused because it was more than $1000 and I am not a client there. I had my drivers license and my husband wrote it on his check that is a Manasquan account. They said they couldn't. I said so if I was doing work on my house and was writing checks to a contractor who did not have an account here every time a check came in you wouldn't cash it? they said nope. Horrible service and policy. Plus the teller was very rude.

Lady was very nice after she scolded me for pressing the bell to ring an employee at the drive thru…read morewindow after no one came nor popped their head over to acknowledge the bell even worked or that they knew I was there. I suggest someone poke their head over to let the drive thru clients know they aren't just sitting there. If they are that busy inside, have another teller or a manager assist with the notification or a wave to the drive thru.

To Whom : First of all, I commend Chase Bank for recognizing and appreciating Veterans. Frankly,…read moreyou can't beat the free services which includes a safe deposit box. I have encouraged family and friends to switch to Chase. Also, I often times, advise brother Veterans at VFW and American Legion chapters of your free services. Though I have nothing but good to say of the service I've received from all personnel at your Manasquan branch, I note two individuals inparticular ; Brian (desk personnel, I don't know his title). Always friendly, very informative. I can't tell you how many times I've approached Brian with a friend in tow and when leaving they said to me, "Think I'll switch to Chase". Dawn, a teller. Simply put,"Outstanding, etc. Having a bad day, her cheerfulness leaves you feeling better. She also handles line traffic well with out you feeling rushed. I've been a sales man/ manager most of my life and early on adopted the philosphy that when you treat people well, they're repeat customers and you'll get referrals. When you don't, well, you'll never know. Kudo for your hiring/training practices. P.S. I'm not a relative. Jim Sullivan 732 337 5639

Ever since they bought Metuchen Savings Bank, they have done nothin but lied to me, screwed up my…read moreaccount, and sent letters to me, that are weeks behind. Every time I call, they are either working remotely, and have limited access, or they have no access to information from the transition. While most companies are upgrading technology during the pandemic, this bank seems content on running outdated technology, horrible records from the merger, and absurdly bad customer service.

Great bank for local mortgages! Their rates are competitive and the service is good. Helpful and…read morefriendly people at the Branch.

Wells Fargo's branch customer service is laid back and focused on the ease of opening accounts and…read morededicated to the customer experience. Other banks in the area were ok but managers pushing the customer service professionals to cross sell before we left. Felt like saying we can hear you as they whispered to them. Overall a great experience with myself and very patient with my special needs son as he wanted to open account on his own. Thanks to the Wells Sea girt/wall branches.

PNC has gone down hill fast! Have used them for 15 years for my business and personal accounts and…read morewas previously a happy customer. The Spring Lake Heights Branch has an unlisted number and you can not get in touch with the branch! When you call PNC Business Banking you get No service or interest in solving your problems. They have no interest in helping their long-term customers and are only interested in large corporate accounts. If you are a small or medium sized business, go somewhere else! The Branch operation is poorly run with 1 person working the Drive Thru Window while several other employees refuse to let customers enter the bank even if they are wearing protection masks. They are not available to help customers and you may wait over 30 minutes at the Drive Thru Window.

Friendly staff and great location. In addition, the online banking is a breeze. I had credit cards…read morestolen and they covered the entire case seamlessly.