Ever since they bought Metuchen Savings Bank, they have done nothin but lied to me, screwed up my…read moreaccount, and sent letters to me, that are weeks behind. Every time I call, they are either working remotely, and have limited access, or they have no access to information from the transition. While most companies are upgrading technology during the pandemic, this bank seems content on running outdated technology, horrible records from the merger, and absurdly bad customer service.

Great bank for local mortgages! Their rates are competitive and the service is good. Helpful and…read morefriendly people at the Branch.

Super Rude. It was like I was impinging on their day. I went in to open a savings account for my…read moreson. They must have been having some kind of a software issue because we waited awhile and they seemed agitated. Then once whatever the issue was got cleared, i was told the information I had received from their corporate office was wrong. So I got up and left and moved my money elsewhere.

Unbelievable. TD Bank closed my accounts and the account of my disabled brother without…read moreexplanation. Then, they closed the account PRIOR to the date they informed us IN WRITING that they would close. THEN they accepted my DISABLED brothers pension check AFTER we were shut out of the account - NEVER returned the check and NEVER notified us that they had received it. SHOCKING the treatment we received. Now a wild goose chase to find the money. You have to be kidding me. RUN, DO NOT DO BUSINESS WITH TD BANK

This was my first bank that I opened an account with and have been with them for the last 18 years…read more This location is moving across the street but hopefully bringing all of its employees. The ladies behind the counter are always so nice and helpful. The only downside to this location is no drive through but that is changing with the move. Cant wait to see what the new place looks like!

I have been with Manasquan Bank for several years. Before they took over Metchen Bank…read more They have always been accommodating and not nickel and dining for every service. Stopped a check for free. The mobile app works great as does the mobile check deposit. Would recommend.

Customer service is extremely slow. Not enough people on site who can execute transactions. Waiting…read moreand waiting and waiting. I don't have time for this.

Wells Fargo's branch customer service is laid back and focused on the ease of opening accounts and…read morededicated to the customer experience. Other banks in the area were ok but managers pushing the customer service professionals to cross sell before we left. Felt like saying we can hear you as they whispered to them. Overall a great experience with myself and very patient with my special needs son as he wanted to open account on his own. Thanks to the Wells Sea girt/wall branches.

I went into the branch.. sat with a platform rep. She said she would order a new debit card while I…read morewas sitting there. Said I was all set. Told me how it would arrive, when to expect it. Three weeks later I'm still waiting for the card...worried it might have been lost or stolen I called and she acted like I was on another planet..no card..no recollection...no record ..no apology...just yeah oh well! I voice my concern at the odd account..yeah..still nothing. Wow what a mess!

Employees at this location went above and beyond to help me with a situation on one of my accounts…read more They are always very friendly when you go in.