Ever since they bought Metuchen Savings Bank, they have done nothin but lied to me, screwed up my…read moreaccount, and sent letters to me, that are weeks behind. Every time I call, they are either working remotely, and have limited access, or they have no access to information from the transition. While most companies are upgrading technology during the pandemic, this bank seems content on running outdated technology, horrible records from the merger, and absurdly bad customer service.

Great bank for local mortgages! Their rates are competitive and the service is good. Helpful and…read morefriendly people at the Branch.

Eryk was so amazing and helpful during the process of opening my new account!!! 100% satisfied!!read more

Super Rude. It was like I was impinging on their day. I went in to open a savings account for my…read moreson. They must have been having some kind of a software issue because we waited awhile and they seemed agitated. Then once whatever the issue was got cleared, i was told the information I had received from their corporate office was wrong. So I got up and left and moved my money elsewhere.

Unbelievable. TD Bank closed my accounts and the account of my disabled brother without…read moreexplanation. Then, they closed the account PRIOR to the date they informed us IN WRITING that they would close. THEN they accepted my DISABLED brothers pension check AFTER we were shut out of the account - NEVER returned the check and NEVER notified us that they had received it. SHOCKING the treatment we received. Now a wild goose chase to find the money. You have to be kidding me. RUN, DO NOT DO BUSINESS WITH TD BANK

I went into the branch.. sat with a platform rep. She said she would order a new debit card while I…read morewas sitting there. Said I was all set. Told me how it would arrive, when to expect it. Three weeks later I'm still waiting for the card...worried it might have been lost or stolen I called and she acted like I was on another planet..no card..no recollection...no record ..no apology...just yeah oh well! I voice my concern at the odd account..yeah..still nothing. Wow what a mess!

Employees at this location went above and beyond to help me with a situation on one of my accounts…read more They are always very friendly when you go in.

I opened an online account, and stopped in to verify some stuff I didn't understand. Kristen Hart…read morewas truly helpful and explained my account options and made my decision to use Wells Fargo a great choice. I highly recommend this bank and Kristen to help with any of your banking needs

The absolute worst. They're not nice and the manager is the laziest women I've ever seen. She never…read morewants to work and goes up to people in the line and says, "ya know you can bank online" no really? I'm here for my place or business or I would never come to this branch period. If you want something notarized they'll make up ever excuse why they can't. Save yourself some aggravation and go to TD Bank. The staff at this Wells Fargo branch strive to not help customers and make everything difficult. Let's hope they close this branch down one day. The staff matches the very run down branch and that's a bad thing.

Lady was very nice after she scolded me for pressing the bell to ring an employee at the drive thru…read morewindow after no one came nor popped their head over to acknowledge the bell even worked or that they knew I was there. I suggest someone poke their head over to let the drive thru clients know they aren't just sitting there. If they are that busy inside, have another teller or a manager assist with the notification or a wave to the drive thru.

To Whom : First of all, I commend Chase Bank for recognizing and appreciating Veterans. Frankly,…read moreyou can't beat the free services which includes a safe deposit box. I have encouraged family and friends to switch to Chase. Also, I often times, advise brother Veterans at VFW and American Legion chapters of your free services. Though I have nothing but good to say of the service I've received from all personnel at your Manasquan branch, I note two individuals inparticular ; Brian (desk personnel, I don't know his title). Always friendly, very informative. I can't tell you how many times I've approached Brian with a friend in tow and when leaving they said to me, "Think I'll switch to Chase". Dawn, a teller. Simply put,"Outstanding, etc. Having a bad day, her cheerfulness leaves you feeling better. She also handles line traffic well with out you feeling rushed. I've been a sales man/ manager most of my life and early on adopted the philosphy that when you treat people well, they're repeat customers and you'll get referrals. When you don't, well, you'll never know. Kudo for your hiring/training practices. P.S. I'm not a relative. Jim Sullivan 732 337 5639

Wells Fargo's branch customer service is laid back and focused on the ease of opening accounts and…read morededicated to the customer experience. Other banks in the area were ok but managers pushing the customer service professionals to cross sell before we left. Felt like saying we can hear you as they whispered to them. Overall a great experience with myself and very patient with my special needs son as he wanted to open account on his own. Thanks to the Wells Sea girt/wall branches.