It's a wonderful bank and the manager Kate knows her banking very well all the staff are just as…read moreknowledgeable and do a fantastic job

I definitely love this bank and it's very very good then any other banks and don't let people take…read moreadvantage of your account and access to it either

TD bank has great hours, which is honestly the only reason I stick with them. Today I went to…read moredeposit $650 cash into the ATM as I had my bills automatically withdrawing money from my account on Monday. Long story short - the ATM machine broke and took my money and debit card with no deposit. Upon letting the bank know, they claimed I would need to fill out a dispute form and it would take up to 14 business days to get the money back!! So mind you, all of my bills will now overdraft my account and I have no cash whatsoever. The head bank teller claimed the ATM is serviced by another company and there was nothing else they could do to help me. Having a job where I make cash tips I often rely on the ATM to make my deposits, but I won't be anymore.

I received a reimbursement check from an organization. The bank was pnc. I went to the stop and…read moreshop location to cash the check. Because I was not a customer it cost me 10.00 to have the check cashed. What a terrible first impression. I will never use a PNC bank, if this is how they treat potential customers I can't imagine the abuse bank members must have to tolerate.

This PNC is located inside STOP and SHOP on Bridge Ave in Point Pleasant. I am giving this branch a…read morehigh rating due to the customer service. Everyone who works there is absolutely wonderful. The entire staff knows my name, as well as my children's names. We are always greeted with a smile and a friendly attitude. I have been banking with PNC since 2009 and this particular branch makes banking enjoyable. The staff answers any questions that I have. If one staff member doesn't know the answer, he or she will do their best to find out the information I need. When I was having some financial difficulties, one associate was more than happy to go over my finances and sort out the rut I was in. She offered advice and explored various options I could take. These staff members make me feel that they really do have my financial best interest in mind. Thanks PNC STAFF!!

Over the past few years I have noticed that the time online for the drive through has become…read moreridiculous. I had been sitting in line and noticed a nice jeep pull up and park. The driver went inside and came back out a few minutes later while I was still sitting in line. He was nice enough to stop and tell all the people in line that there wasn't even a teller at the drive up window. Not a feature I want in my bank. Im sure I can find another local bank that functions properly. Bank of America. Thumbs down for you

The worst experience in banking I have ever had. I tried to open a savings account and it took 95…read moreminutes in attempting (not succeeding) in creating an account. The Banking manager was a complete idiot who didn't understand basic banking, 1010; yet she runs the branch. The Merrill Lynch guy was new and between the two of them, they were a half-wit; at best. RUN, do not walk to exit. Staffing was terrible as well.