After all these years Valley National is still the only bank I would recommend for locals. It's…read morethe bank where they know your name and they will go out of their way to help you out. Would never dream of banking anywhere else!

I am so happy with this bank primarily because of one of the staff members in particular, Jay. They…read morehave called me if they notice something "off" of my regular activity, they always are welcoming and warm, they want to meet your needs and exceed them and they seem to have that "old school" customer service that is really lacking anymore. I'm very happy with them and have multiple accounts with them.

I have been going to this bank for years for business and person. Every time I walk in I'm always…read moregreeted with a smile everyone is very helpful with answering any questions I always have.. Megan is branch manger I believe and is the best helped me open and fix issues with my accounts and if she didn't know she would get me answers and go the extra mile

Opened multiple business accounts here. They're a pleasure to work with. The bankers are friendly…read moreand hours super convenient. After having a painfully exhausting experience trying to work with Wells Fargo...they have been a godsend.

This Red Bank branch has come a long way! We needed a branch in this area for years; when they…read morefinally opened, I was very disappointed with the tellers' service. Once, I waited in line (only 1 person ahead of me already with a teller) for 14 minutes. I had to go outside to feed the meter during that wait time, as I had put only 10 min. of parking time on it. I came back in; nothing had changed....the same customer was still with the same teller. When I mentioned that 14 min. was a long time to cash a check, the teller rebuffed me, saying "oh, I'm sure it wasn't 14 min"! But, it was! I avoided this branch for years after that, driving all the way to Long Branch every week to bank. A few years have gone by; the tellers are attentive and greet you when you walk in. There is free parking for 6 cars (tight!). I haven't waited 14 min. in years, for any teller service. Great turn-around.

Today I came across a big issue at the MVC in Eatontown , and needed a bank statement - went to…read more PNC and they couldn't print my Credit card statement as they don't have access to credit card statements only Debit ! So I headed to chase only to realize that my debit card address is still linked to my parents address rather than my own , CHRISTINE B. ( last Name cut for privacy ) was AMAZING , she truly went above and beyond , I explained the problem and before I even could ask she was willing to help and make it all work - I emailed her my PNC statement and she printed it at CHASE ! I was Amazed by the customer service honestly ! I always loved banking with chase and I'm so loyal to them , because in 10 years I have yet to have a single bad experience wether in branch or via phone . Thank you thank you and thank you for putting PEOPLE first ! The world needs more businesses like CHASE & people like CHRISTINE !

I'm giving 1 star because I was greeted at the door. I went to deposit CASH into my daughters…read moreaccount & was told that I can not deposit CASH. It has to be a check or money order. They would not sell me a money order. My daughter needed the money today, but since it is a check they place a hold on it - all but $200. They trust a check up to $200 but not cash! What kind of a bank does not except cash hard cold cash? Completely absurd. Oh if I opened an account they would take my cash. I will never open account at Chase

This used to be the main headquarters of the old Shrewsbury State Bank. Now it is just one of many…read moreValley National Bank's in the area, but being a former headquarters, it does have more charm than any of the other Valley's in the area. Although I primarily bank at the Little Silver Branch, I do enjoy coming here every once in awhile as it is conveniently located along Route 35 in Shrewsbury. Only down side to this branch is that they still have not installed an ATM Machine in the drive thru lane. You still have to park your car and go inside to have ATM access.

Over a year ago, I was referred by a friend to Nestor Roldan, Branch Manager of the Red Bank, NJ…read moreValley National Bank who is now the Vice President/Branch Sales Manager of Valley National Bank in Shrewsbury, NJ. Nestor assisted me with my home equity loan which not only saved me money with my monthly payments but also introduced me to finally being able to trust somebody with my finances. I also have other accounts with Valley National Bank - I trust this bank, I LOVE this bank and I highly recommend this bank! I once worked in a bank as a teller and I have never seen such a strong and professional Bank Manager/Bank Representative as Nestor Roldan

Always very friendly fast great staff I have a few accounts with them.. they answer every question…read moreand concerns I have they take there time with there customers

Why is your drive-up ATM machine so slow? This is the worst banking experience I have ever had in…read moremy life.