I needed a new battery for my iPhone. I of course searched on Yelp for reviews. This was a smooth and effortless process. I was able to make an appointment online using their scheduler. My battery was replaced in about 15 minutes and this includes a 90 day warranty. The location is easy to find and there is street parking which you'll need to pay for. read more

TCR: Triangle Cellular Repair - Mobile Phone Repair Near Me - Chapel Hill, North Carolina

I would rate this company with a minus 10 if I could. I took over two computers and an external hard drive. I needed to have the data from one computer moved to the external hard drive. That never happened, even after several months, and my external hard drive has vanished, completely gone. They totally deny it. Secondly, the one computer had a broken screen on it - that was supposed too have been replaced. NO WAY AT ALL!!!!!! It is exactly the same as when I took it in. It is still broken and unusable. The attitude of the people in the store was uncompromising even though they had not repaired it. They dictated to me that I would have to purchase a new screen rather than their fixing it as they were supposed to do. They told me the owner would have to be called, and he was not available on the weekends. They were adamant! A second employee came out and told me I had to leave because they would not repair it as had been paid for. In addition, I had called them earlier before driving way over to their store which is most difficult to find parking, etc. They do not stand behind their work. Perhaps they know how to do cell-phone repair, but they are completely inadequate when it comes to repairing computers or changing screens. I feel this store is a scam, at least for computers. They DO NOT stand behind their work. MY ADVICE - BEWARE AND STAY AWAY!!!!!!!!!!! read more

These guys are great. They get it done quickly and for a price you can afford, and their slightly later hours really help in terms of when I can make it happen. I have used them two or three times now, and they will be the first I call next time I crack my screen or sit on my son's iPad. read more

Prompt and professional service at a fair price. Very recommended. I needed a quote for a repair and they took care of it quickly and fairly. read more

Highly recommended! This is the second time for iPhone battery replacement. It was a quick, friendly and reasonable price. I'm glad to have TCR in the Chapel Hill- Carrboro area. read more

Always amazing service. They help me fix uncommon digital devices and do an amazing job every time. I look forward to visiting the Chapel Hill location and working with James, he is a real pro. read more

Friendly and fast service reasonably priced. Have replaced many screens here and always a good experience.

I went in to have an iPad charging port fixed. They fixed it fine but broke the screen in the process. I was told this was common and happens often so I would need to replace the screen as well. They needed to order the part so it would be 4 days. I went ahead and took the ipad home since I figured I may as well find a good deal elsewhere since I had to pay to replace the screen now. Went to a local business who let me know that it is NOT common for a screen to be broken in the process of replacing the charging port--as a matter of fact it's careless. I called the business back and asked about this. I asked to speak to the owner or whoever is in charge and left several messages. No response. It has been almost 6 months and after being really bitter about this whole experience I will be going elsewhere to get this screen replaced. Never again. read more

TCR: Triangle Cellular Repair - The broken screen courtesy of this business. - Mobile Phone Repair Near Me - Chapel Hill, North Carolina

Couldn't have asked for a better experience. I called on a holiday to ask what about a quote for an iPhone 7 screen repair. He told me the cost, and said to come by whenever I wanted. Came in, dropped off the phone. Thirty minutes later, I went back by, and picked it up, good as new and at the originally quoted price. I've had some bad experiences with these places before, when they try to say they fixed other things, change the quote, etc...none of that here. Quick and easy experience I'll DEFINITELY use again! read more

They fixed my girlfriends phone for a good price and even did a small hop on her iPhone for free The guys over there are knowledgable and know what they're talking about it read more

I had been struggling with a hardware issue with my iPad. Turns out it's an easy fix only if you have the right tools and experience. TCR could've taken advantage and charged a lot. Instead, he fixed it cheerfully while chatting with me. And I certainly can't complain about the price. Can't recommend this place enough! read more

Ok, so... a few days ago... my phone decided to go for a swim... I turned it off.. And hoped it hadn't drowned... when I began to try and turn it on... uh oh... a sinking feeling set into my soul... I tried mouth to mouth...(blowing out any remnants of water from the phones internal organs... I used the AED (charging cable) but it was hopeless... the phone had drowned... I had lost all my memories... as a final attempt at desperation I brought my phone into TRC... And met the doctor... his name was Eric... super friendly and filled with positivity and hope! Shortly after turning over my phone... Eric was able to bring him to life and recover the memories once thought lost in the digital graveyard forever... I can't tell you how awesome these guys were, as long as I live here, this is my go to medical practice for phones!!! Seriously these dudes saved years of photos and videos... Now... buy Eric that slice of pizza!!! (That's for the manager) read more

I had dropped my phone in water. Mike was awesome and took a look at it as soon as I came in. Unfortunately there wasn't anything we could do for the phone, but he was SO HELPFUL in helping me find alternatives. read more

This place is TERRIBLE I had the batteries and one port changed on my phone and my sons phone. We were flying out for vacation that night and they installed a defective battery in my sons phone. My son went the whole vacation without a phone. We purchased a new phone when we got back from vacation. I tried to work with TCR to refund us the price of the battery. We of course would pay for the other services TCR provided. TCR always had an excuse and I finally just disputed it with my credit card company. A local phone repair chain (Batteries Plus) tested the battery on the phone and it tested defective. It was a cheap Chinese battery not an original Apple battery. They replaced the battery and charged me the same amount. Batteries Plus was nice enough to write a letter for me that I submitted to TCR but they still were DISHONEST and would not return my money. Please help me punish TCR and take your money elsewhere!!!!! read more

Great experience here. I was able to get an appointment for right after work, and they fixed my cracked iPhone screen in less than 30 minutes for a VERY reasonable price. Looks as good as new. Great people, great service--highly recommended. read more

THANK YOU JAY! Above and beyond customer service, so so sooo thankful to have had Jay's help, I left feeling SO taken care of and like I got a fair and honest deal from a helpful and knowledgeable associate who provided an exceptional experience in an extremely prompt and effortless manor! Thank you so much, my family does business with TCR constantly and habitually and having such positive experiences like this is exactly why we choose to spend our dollar at this company! Thank you so much! read more

A year and a half ago my iPhone 5c was run over by a car with the screen face down. Needless to say, the screen was completely destroyed, but the phone was functional enough for me to back it up and download photos to my computer. I put it in a drawer, forgot about it, and got a new phone. I was recently looking to buy a new iPod for running/workouts and remembered my old phone which could serve that purpose. I read some of the other positive yelp reviews about TCR and decided to stop in and have them look at it. The location in Chapel Hill is super nice and I was greeted immediately by an employee. I explained my situation and asked if they could take a look inside the phone to see if just the screen was broken or if other internal parts were damaged. If it was just the screen then I'd replace it; if there was more damage I'd sell the phone to them for parts. Within a few minutes the technician brought me the phone, showed me there was no internal damage, and that it was working fine with a new screen and LCD display. I didn't want to drop a whole lot of money on an older phone I was just going to use for music and tracking my runs. Luckily, TCR has a Groupon available and also offers discounts to UNC students (10% on service and 20% on merchandise). The technician was nice enough to show me a comparison of the discounts (you can't combine them), and I went with the UNC discount which saved me a few more dollars than the Groupon. Although it was still more than I wanted to spend, I now have a fully functional phone, and the repairs only took 10 minutes. The employees at TCR are very accommodating to your individual situation. They provide great customer service and help explain the problem with your phone and the different options to fix it. I recommend them to anyone with a phone issue. Besides screen replacement, they also repair phone cameras, batteries, buttons, and other parts. read more

The other day my husband's phone stopped charging. We took it here to be fixed expecting to pay over $100. However, the staff member took a look, cleaned the charging port on the phone and did not charge us. We were out within 5 minutes. This place is very honest and professional and we will be back for bigger phone issues in the future (because dropping a phone and cracking a screen is bound to happen!) read more

Never have I ever found a phone repair store that wasn't pretentious and over-priced... Until I came to TCR. From the moment I walked into the hip little corner store, the guys at TCR were more than accommodating - no wait time, no paperwork, no gimmicks - just genuine customer service. After two visits (attempting to revive a long lost phone), they didn't charge me anything. I'm never bringing my phone problems to anyone else! Bravo, TCR. read more

My phone screen had been messed up for months. I took it to TCR and they fixed it within a few hours. Works perfectly, and is like new.

Cracked my screen once and I took it to them to fix. Once I got home I realized the led screen wasn't working so they told me to take it back and they would fix it. Get there that same day and they ran out of lcd screens so I had to come back another day. Fast forward to a few months later I crack my screen again. I call to make sure they have screens at the store and they said they did. I get there and he breaks the screen while putting it on my phone. I had to wait an hour for them to go get another screen. Not only that but after I left I realized he put the screen protector on crooked which was messing up my camera so I had to take it back again just for him to fix. He never apologized and acted like it was my fault that it was messed up. Update: owner called and offered me a refund for the screen. He was very respectful and polite. read more

They were very friendly and great service! I can in with an XR with a cracked back and front screen and they repaired just the front without any problems. I do wish they would've called after the finished but it turned out they were done in about an hour. I recommend! read more

Amazing customer service! Arrived with phone not charging. Left 5 minutes later with it working perfectly, and they wouldn't take any money. Thanks! read more

UPDATE: 10 days later, there is a faint line across part of my screen that is slightly discolored. The screen registers "touches" that I'm not making and often opens random apps. I will be contacting TCR when they are open again and requesting a refund. This is incredibly disappointing. Part of my iPhone touchscreen stopped working, so I dropped my phone off for a replacement screen. The replacement is a little thicker than the old iPhone screen - I can feel a lip around the edge where there wasn't before. The responsiveness is not great, and the phone often does not register my touch. For the money, I'm disappointed that the phone feels less functional now than it did when a small part of the original screen wouldn't respond to my touch. Two stars for accommodating a walk in. read more

Went to the shop with my iphone that had submerged in a cup of coffee. Brian gave me some silica to dry it and suggested I come back at least 24 hours later. The next day I came back and he opened up the device, did some magic and all of a sudden it worked again! When asked for the charge he said nothing! Great customer service! read more

These guys helped fix my busted iPhone! Had an unfortunate drop that cracked my iPhone screen. Called TCR, showed up and within 10 minutes had a new screen and was on my way. Fast and efficient. Fair prices. Super friendly. Highly recommended for phone fixes. read more

I had great service today on my Iphone 8. I called, and the guy said come on in, and fixed my phone on the spot within 5 minutes of walking through the door. Thanks! read more

TCR does a great job at a good price and they stand behind their work. Fast and great customer service. Highly recommend aTCR.

James at their Chapel Hill, NC location was super-efficient, gracious, pleasant and helpful. Having that balance, combining those traits all in one seems rare to me. The company's fees are affordable and less than places I've used elsewhere in the past. I went to TCR based on super-reviews here Yelp and glad I did. Other techs at that location also got great reviews. read more

I dropped my phone in the toilet recently, and was referred to TCR by many people. I brought it to them as quick as I could, and was so happy with the service. Big shoutout to their employee, James, who was honest and told me there was no water damage, and dried off the inside of my phone with no charge. I also got my phone battery replaced there which was quick, easy, and fair-priced. Thank you TCR! read more

I took my iPhone to TCR in Chapel Hill with a problem that prevented charging. Ray immediately diagnosed the problem correctly and it was fixed in no time! TCR is a great resource to have in Chapel Hill. It's nice to know that such professionalism and expertise is readily available. Highest recommendation! read more

This place is great- good location in carrboro, super clean, and Eric was so nice and helpful. He solved my problem and went above and beyond getting my new case situated. Me and Sparky are very appreciative! read more

I'm honestly really disappointed. The screen they gave me is really, really bad. I turn my phone to the side a little and the screen immediately becomes yellow and its TERRIBLE at sensing my thumbprints. They're not much cheaper than an Apple Store and I wish I'd gone there instead. Don't get the tempered glass either, it'll just make it harder to use. I'm giving two stars because the guy who helped me was incredibly nice. read more

Great customer service!!! We are here visiting the area for Spring Break. My son broke his iPhone's screen. They replace it in less than 20 minutes. The person at the counter on 3/26/19 around 4:30 PM was professional and respectful. Thank you for your help! read more

I had a battery installed in my iPhone 6. Service was efficient and professional. Price was good. Installer was polite and knowledgeable. Unfortunately due to COVID you need to leave the phone with them and you cannot wait at the store while they install. So plan on that. read more

Great service, fast. Walked in hoping to get my charging port looked at. Was pretty sure I had broken the keeper inside but James took a little time and clean it out for me. Phone works like a charm now. Thanks to James for his help! read more

Amazing service; waited for screen replacement as recommended by Apple. Diagnostics indicated it was only a dirty screen. Avoided a rip off by Apple and the price for service was excellent. Haven't even gotten this kind of service at Ubreak,Ifix. read more

High marks. Quick response and quick turnaround. I got a replacement battery in my middle-aged iPhone. Cost was in line with quotes I received from other area shops. And way below Apple Store cost. read more

I smashed my phone to smithereens yesterday and came into TCR today to get it repaired. Amazing experience! Eric fixed my phone, provided great conversation and even a nice philosophy story while he did so. It took literally no time at all (20 minutes max?) and I also got a new screen protector which he applied in store. The location is beautiful, easily accessible and pretty welcoming. I would definitely recommend any UNC students come here as they have a 10% student discount! On costly phone repair services, every little bit counts. If you have any issues with your phone, definitely come here! You won't be disappointed with the level of service or the hospitality. Thanks, Eric! read more

Stopped by with a cracked screen on my iPhone 7+ and it was repaired right away. Pleasant and competent staff. Will use again if needed.