1. TC Roofing & Restorations

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Dallas, TX

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TC Roofing & Restorations

3.7 (3 reviews)
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1 year ago

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3 years ago

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7 years ago

Trustworthy, competent, and always go the extra mile to make sure it's done right! A+++

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Dallas Windows and Gutter Cleaning - Smeared residue

Dallas Windows and Gutter Cleaning

(66 reviews)

North Dallas

My windows aren't very clean. I've changed my rating to 1 star due to the harassing text he sent me…read moreafter my review and his response below. This is 1 person. Not a company with workers. To his credit it was late afternoon when he washed them, but the next morning in the sunlight, you could see the film and residue on the windows. See my photos. I texted him with photos to let him know, and he said he would come back. He didn't show yesterday or communicate with me to let me know he needed to reschedule. He didn't use squeegees, just microfiber cloths and a scrubber. I would not recommend.

If you're reading this I bet you're thinking, "do they really have all 5-star reviews? That's not…read morepossible." BUT IT IS!! From the call to get a quote, to arriving, cleaning & following up Mike was incredible. His customer service is a breath of fresh air in a space where customer service doesn't seem to exist any longer. He returned calls, was detailed in his services, gave plenty of notice when he'd arrive, did an amazing job on our windows (more on that later) & was absolutely delightful to be around. We recently got new windows & the company paid for us to have the windows professionally cleaned so I reached out Dallas Windows & Gutter Cleaning. Mike was able to get me in the following week (prior to my daughter's 1st birthday as I'd hoped) & gave me a quote over the phone. He followed up a couple days before arriving & also gave me a text heads up when he was on the way with his ETA. Mike's military background shined through in his respectful nature, hard work, attention to detail & desire to leave us 100% satisfied. In addition, this is a family business which delighted us. His two children & wife accompanied him on the job and wow, it's been a long time since I've met such respectful & kind children. They worked just as hard as their parents did & were an incredible team. When all (41) windows had been cleaned Mike walked the entire house re-checking & went back to perfect a handful of them without me even asking. He asked that I walk the house & make sure they were to my 100% satisfaction. They worked HARD on our windows - there was still sticker glue, caulking & silicone left by the installers which Mike & his family spent a great deal of time working to get off the glass. I could not be happier with the quality of work, the kindness & efficiency with which Mike & his family worked. We will be customers of Dallas Windows & Gutter Cleaning from now on!

Gutter Tex

Gutter Tex

(11 reviews)

I wanted to support a veteran-owned business, which honestly made this experience even more…read moredisappointing. I had my gutters installed previously by the original builder for around $1,300. This company quoted me approximately $3,000 for what was essentially the same type of job -- more than double the price. I completely understand that businesses have overhead and prices change, but there's a difference between charging a fair price and simply being wildly overpriced. A quote of $3,000 for a job I previously paid $1,300 for was enough for me to take my business elsewhere. It's unfortunate because I genuinely wanted to support a veteran-owned company. I just can't justify paying more than twice what the same work has cost me before. Being veteran-owned is something I'm happy to support, but it shouldn't be used as a reason for customers to overlook an unreasonable price. Shop around and get multiple quotes before committing. I'm glad I did.

I needed larger gutters to handle the rain. I had a piece of my front gutter replaced, and the…read moreentire back replaced. Keith Caballero helped me understand what was needed to best suit my needs, provided an estimate outlining what we talked about, and provided a fair price. Note; they will not service existing gutters, they will tear out any existing gutters and replace, probably for the better. Day before delivery, the office reached out and confirmed the time that they would be arriving the next day. On day of installation, my doorbell rang at the exact minute they said they would be there. Jose (Joey) and Lido did a wonderful job with the installation. They even helped rebalance a part of a gutter that needed adjustment that wasn't supposed to be serviced. The removal/install/cleanup took about 3 hours. It would definitely take more time if you were having an entire house done. I am hopeful that the new gutters suit my needs. Even if they dont or if there is an issue, I am confident Keith and Jose can remedy it. I am extremely pleased with their service. Also i zelled to avoid a credit card fee. Do not be concerned with Zelle-ing the owner directly.

Firefighter Roofing - GAF HD Shingles in Charcoal and High Def Hip and Ridge

Firefighter Roofing

(84 reviews)

We are on week 13 of a roofing installation gone wrong by another company. After more than 25 trips…read moreto "right their wrongs" - damaged gutters, 9 ceiling repaints due to two roofers falling through our roof, improperly installed shingles, failing drip edge, damaged fascia... the list goes on and on - we decided to contact Firefighter Roofing to come look at our home. We were blessed to be assigned Matthew H. to our job, and couldn't be more disappointed that we didn't go with these guys first. Matt arrived on time, communicated throughout the entire ordeal, spent over an hour looking over the roof, offered invaluable advice, and never disparaged the other company despite the COUNTLESS issues he uncovered. We are working on options to get our roof corrected and will absolutely call Firefighter Roofing if we're allowed to deviate from the original roofing company. There's nothing I appreciate more than people who carry themselves with character, respect, integrity, clear communication, and honest feedback. This roofing company has a good one in Matt H. and I wouldn't hesitate in letting his crew fix our roof. Stay blessed and good luck on your project if/when you decide to use this team. They are amazing from the time you call and speak with Laura until the rep shows up at your home. ABSOLUTELY ZERO PUSHY SALES TACTICS, AND I RESPECT THIS SO MUCH.

I was referred by my neighbor to get a quote from Firefighter Roofing. From my first conversation…read morewith Chad, I was impressed with his ability to explain and patiently answer all my questions regarding hail damage to our 18 yr old roof. He came out a few days later and did a very thorough inspection and explained the situation and all our options. There was absolutly no pressure and he knew we already had another bid. I am impressed by how this company began and who they are. They are firemen, first responders, and military men who provide a needed service for others with pride in their work. All communication was excellent. They completed our whole roof tear off and added a excellent new roof that actually has lowered our home insurance alot in less than a day! Clean up was excellent. Chad, thank you so much for handeling everything and providing a exceptional experience. Highly recommend!

TC Roofing & Restorations - roofing - Updated October 2026

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