I went here to get a phone cover and screen protector for my iPhone 16 Pro - the service was pretty…read moredecent and I ended up paying $35 for both which wasn't too bad.

I find there is no loyalty with Tech Zone. They are not polite and don't care about repeat…read morecustomers. I don't recommend this store.

I've had a couple devices repaired at sellteck before. The first was an android device that needed…read morea screen repalcement. They did the best they could with it and performed a satisfactory enough job that I returned with another device at a later date. I recently took it upom myself to take apart the android device sellteck had repaired in order replace the screen again. I found that when they reassembled the phone they left out, lost or stole multiple screws that should have been replaced, failed to preserve or replace the protective sticker required for using NFC and left out, lost or stole multiple small metal pieces that cover and hold in place the important wire connections in the device.

Yes I do remember you Nima. You pulled up in your tacky Audi R8, sat down and proceeded to tell me…read morethat there was nothing you could do after breaking my brand new phone. Unfortunately I remember this incident and just wanted to let everyone know how poorly I was treated after you scammed me. I'm sure this has happened to other people but they were to polite to come forward. Anyways I hope this help others stay away from your SCAM OF A BUSINESS!! Your better off getting a new phone Re: there's a difference between a crack on the screen and the phone not turning on after. I know you don't remember a lot of things. It took you 15 minutes to find my phone in all of the garbage in your shipping container store. (who knows if that was even my phone) Maybe you should invest In some education and better parts so you can fix people's phones properly. You're lack of humility and denial in this situation shows what kind of service you will get. I'm glad you showed your true colours. SCAM!!! STAY AWAY FROM THIS BUSINESS!!

Big fan of this spot for picking up phone cases…read more Good quality, good prices, and they don't seem to sell the normal generic crap that you find at those mall kiosks. Definitely worth checking out!

DO NOT GO HERE TO GET YOUR PHONE SCREEN REPLACED BY ANY MEANS!!!!!.... the worst they have no idea…read morewhat they are doing. Got my phone back and it didnt even turn on, took it back they said it will be 30min to see whats wrong 3 HOURS LATER finally get my phone back with someone elses sim card!!!!! then they make me go to another store in order to get my card back!!! without a single sorry for messing it up. On top of all this they charged me 100 bucks to replace the screen and the frame, but only the screen was new and they put my old frame back on because my phone didnt turn on... unrealll...

Rude people who lied to get extra money out of me. I challenged them and they immediately stopped…read morethe phone repair and apparently reversed the work they had allegedly done. I was lucky to get my device back, if the comments of others are anything to go by.

I had an excellent experience and would definitely recommend this place for any cell phone repair…read moreneeds. I had a very tricky situation with my off market Chinese cell phone and he went well above and beyond to fix it. He's friendly and honest, which is often hard to find in today's world. VERY glad I found this place!

WORST COMPANY TO DEAL WITH. I just got on a call with them…read moreafter a wait for 3 hours. Bloody idiots, first of all they canceled my account 2 days before the due date of the payment. I asked them to restore my service, they did but with a new plan which was way higher than my original plan. The representative was super rude to me saying it is your fault not to make a payment. Dude, at least ask me what happened, why late payment. I went through a surgery and was in recovery so I missed a payment. There was no apology from this moron. I asked for the representative to connect me the supervisor, she said it will take more than 2 hours to connect due to long wait times. I wonder why because their services have SO MANY issues that their lines are ALWAYS BUSY. I asked to send me a feedback call, she said an email will be sent after the call, and it's been an hour now and no email is there. If I break the contract now, they will get free money from me via the early termination fee, so I am stuck with this SHITTY company till my contract expires.

I have 10 business mobility lines with Telus. When it came…read moretime for renewal they offered a price which I agreed to. I also added an additional line to my account at that time. They are now charging me double on all 3 lines than agreed upon. When I provided them with written proof they say they can't honor it. If they can't honor written commitments from there employees than anything they offer is invalid. Anyone thinking of making the switch should be very careful and specially when it comes time for renewal. There online complaint process is a joke, nobody ever returns your phone call. Even there escalation team can't help.

There are so many phone case stores in downtown, even within China Town, but i honestly have to say…read moremake an effort to come here. Unlike most places who are only looking to try and make a sale, this family owned business really tries to help you by engaging you and letting you make your own decision. Super friendly and stress free. Oh and lots of choices for even older phone models.

I have been to a few cellphone accessory stores in Chinatown, but hands down this was theeeee best…read morecustomer service I have ever received. It's family owned, with extremely knowledgeable staff. They are not pushy nor are they intrusive. I will definitely be back. Ladies just an FYI they carry Lumiee cases for iPhones, much cheaper then retail.

Great service, fair price. Took my iphone 11 pro max in as it needed a new charging port. Took…read moreapprox 25 minutes while i waited. Works great and was told to come back if there are any problems in the 2 months or so. Also, another customer came in a few minutes after me with a 15 pro max charging port issue. It just needed a cleaning and took 5-10 minutes.

Friday morning, I got a scary situation, when I unplugged my iPad I saw a spark in the USB-C port,…read morefearing the worst I plugged it back in to see if everything was okay, my iPad wasn't charging, thinking it was the end of that cable and charging brick, I tried other chargers in my house, 4 cables and three bricks and nothing. Dreading having to shell out an arm and a leg to repair it I had called out to several stores, all of them wanted $200+ plus tax, UniverCell told me it would only be $120 plus tax, and better yet they had the part and didn't have a Que! I was absolutely ecstatic! Quick friendly service with a smile, reliable service and low prices, if any issues happen to my iPad or phone again, I know what business to reach out to!

I've been to this location multiple times to see Bhavik. He always delivers good news! My first…read morevisit was after my iPhone became water damaged in Thailand a year ago. I originally brought it to another mobile repair shop and was told there was absolutely no hope to recover my vacation photos and that my phone could not be saved, which was absolutely devastating news. I brought it to Mobile Klinik for a second opinion and Bhavik worked hard and fast to successfully retrieve my invaluable photos and even got my phone to work again!! During the time it was in his hands, he provided me regular updates via email and phone to let me know what was going on. You can imagine how grateful I was at this miracle! My most recent visit was for my fiancé's Samsung S7 which had a cracked screen and inflated battery that had tore the phone's seam apart. He had it fixed in 24 hours. Before I said yes to the Samsung repair, Bhavik did some testing on the phone to ensure the motherboard and charge port were not damaged from the fake charger my fiancé had used. Phone technicians are like mechanics to us regular people - you have no choice but to trust them to perform quality work and to not rip you off. Once you find an honest technician, don't let them go! Thank you to the team at Mobile Klinik!

A Masterclass in How Not to Run a Business…read more I'm writing this review so no one else has to go through what we did. I chose Mobile Klinik to buy an iPhone as a Mother's Day gift specifically because of their reputation as a trusted Canadian brand. What followed was four cancelled transactions across two buyers, zero communication, and $530 frozen in limbo for up to 12 business days. Here's how it works: you place the order, payment goes through, and then hours later it's silently cancelled. No explanation. No heads up. We went through this cycle four times before realising that Mobile Klinik apparently cancels orders from overseas customers, or out of province as a "security measure" even when paying from a canadian bank account -- something that is mentioned absolutely nowhere on their website at any point during checkout. Mother's Day came and went with no gift and no money. Their customer service team responded with copy-paste replies, couldn't provide a refund reference number, couldn't escalate, and couldn't do anything to make it right. For a company with physical locations across Canada and a polished website, the operational reality is shockingly poor. They take your money instantly but returning it is apparently a 12-business-day ordeal. Do yourself a favour, use Orchard or buy directly from Apple. Mobile Klinik is not worth the stress.

They have good prices for used phones and a wide selection and very helpful customer service. What…read moreI like best is that the phones come with a 1-year warranty.

Had some unfortunate luck with a screen replacement for an iPhone 6s shortly after purchasing…read more Talked to management and resolved the issue to our mutual satisfaction. Raj, was excellent in getting back to me and resolving my issue.