I've been going to Ellen of Skin Care By Ellen (the esthetician) in this salon for years and she's always consistently delivered A+ service. She has many procedures she offers, I usually do a facial and eye brows with her once per month, sometimes more if I have a an event or date, she is always perfect thorough and professional. Thank You Ellen read more

After waiting a while before I came back due to pandemic and distance, I returned to Taylor Reese. Was NOT disappointed !!! Angela was and still is the wizard of color and Marina knows how to rock the cut. Glad to back!!! read more

This salon charges 23% more on the base price for a women's hair cut that is normal for Lake Forest. This is without any highlights, no bells or whistles. So you walk in thinking "must be good, it was featured in Elle and it charges more too"... tips are separate ("for shampoo and stylist", it was specified) . I went in thinking I'd work with someone who was up-to-date and professional. What I got was a mixed bag. The stylist was nice, but she regaled me with stories about her family members that I didn't actually find relaxing or interesting. Her technique was middling. Frankly about as good as my middle-aged stylist at the other salon down the street, who I must really underappreciate, I think. The shampoo was horrible. I didn't get that good clean feeling and I was not wrapped up as one usually is after a wash...just sent back to my chair. The stylist and shampoo lady didn't hesitate to run combs and fingers quite hard through wet hair - which causes a lot of breakage. But my real peeve is with the blow dry after the cut. The stylist's next appointment came early - I don' tknow if that was a cause for hurrying for her...she didn't let on. But I don't remember any heat protection being applied nor any smoothing agent afterwards - and in evidence of that, I have major flyaways all over my head. She also couldn't get the blow drying right. She gave me the blow out that she gives everyone else despite my pointing out what I wanted done... I wasn't assertive (I shouldn't have to be) so I'm disappointed that I overpaid for a less than satisfactory job. And of course, I tipped. Only to find that tips are deposited namelessly in a black box at the front desk. The salon was noisy, a little too brightly lit and the floor layout is a bit crowded. I think the buzz will die down here. And I think I'll go back to my old faithfuls for the next cut. read more

I LOVE this salon. Mouna is great. She is SO incredibly talented, and the nicest person you'll ever meet. She owns the salon, and runs it beautifully. Looking for color? Blondies to brunettes, she's got you covered. Products are from Oribe, which I really enjoy. I've also been to the Highland Park location. Cant go wrong with either one. Highly recommend. One thing to remember for this business: bring cash for your tips. read more

The stylists there get a 5. Cliff is amazing. However give them a 3 bc always placed on hold when call and those who answer not overly friendly. Also super inconvenient that can't tip w a card And always need cash. read more

Be careful! If you aren't happy with the results of your service, this salon will not work with you! My daughter went in for a balayage and they really failed (turned out orange) covered it up with a toner (temporary fix) and have since refused to answer any of my calls about getting my daughter's hair done correctly when she gets back from college in December. She saved up money herself to pay for this and they've basically stolen from her by leaving her hair in worse condition and then refusing to work with us to fix it. read more

I went to have my hair styled for a black tie event. I was told I had booked a "blowout" not a "style" and they had no time to do anything but dry my hair! They did not try to accommodate me in any way. I wasn't looking for anything complicated- just a few curls with the curling iron. They clearly did not want my business and have lost all future business from me. read more

Decided to try the new beauty spot in town. I arrived 5 minutes early because I never want to be the one to set someone's schedge off whack. This just meant that I got to wait 20 minutes to be attended to. I was talked out of highlights which in hindsight was clearly because the color tech was running woefully behind schedule. So for $115.00 she squeezed a bottle of dye on my head (only having to leave twice to take phone calls) and later directed me to the wash & rinse gal (who was lovely for the record). I left with a wet and disappointed head. The salon is truly one of those 'mutton dressed as lamb' numbers. They don't burden themselves with any of the usual salon niceties like punctuality or exceedingly pristine service. The only bright spot was the obscenely ostentatious women's toilet that plays classical music while you tinkle. read more

Taylor Reese - Lake Forest - Very Unprofessional This was my first experience with this salon chain. I had scheduled specifically with Joel and had driven half an hour to get there. When I walked in the receptionist said, "Oh, I called your house and talked with your son - he said you weren't home!" This was one HOUR before my appointment and I had already left. The receptionist tried to put the blame on me, "Oh, I called your house and tried to talk to you," and then on the stylist, "Well, he called and cancelled his appointments for today." When I tried to get some kind of discount for my inconvenience I was told to take it up with the stylist. An apology from the receptionist would have gone a long way. read more

DO NOT GO HERE!!! The owner, Mona, knows nothing about how to take care of a problem. Marina did my color, and over processed my highlights to the point of my hair coming out as we combed it, along with clumps of gooey hair at the ends that had to be cut off. I had long highlighted hair, and only needed the roots done, and I left crying with ash brown hair that is thinner and shorter than when I arrived. This is the worst salon I have ever been to. Pretty...but looks are indeed deceiving. read more

I have been a loyal client of Marina Z for over 10 years! I followed her to this location from a national chain, because her color is fresh and attractive all the time. If you are planning a special event or just want a new look, Marina is the perfect hair professional to choose! read more

Not sure why they're getting low ratings. This is a great addition to the neighborhood. Friendly staff & great service. I had to change appointments a couple of times because of work & they were more than accommodating. Robbie (haircuts) & Helen (color) are great! read more

I don't know what reviewer 'JD' is talking about, but I would give Taylor Reese Salon another try. Angela Moon, who my sister and I have trusted our color with for over 13 years is an absolute gem! I have used hair services (cut and color) at both the Higland Park and Lake Forest salons and can say I have never had a bad experience. Do yourself a favor JD, make another appointment and this time with Angela, you will not be dissapointed! read more

Just wanted to say I had wonderful experience at Taylor Reese Salon. Travis gave me a great cut and Marina knows how to highlight hair! A 10 + read more

If I could give less than one star, I would. Not only did Marina totally destroy my hair after assuring me "the color would turn out light brown" but she also tried to convince me that the burnt orange color looked great and that it was exactly what I asked for. After demanding she fix my hair, she put a toner on it that lasts about two weeks meaning I will be back to having half dark brown half orange hair in the upcoming weeks. WORST of all, Marina is now lying by saying that I rushed out of the salon and didn't give her time to finish which resulted in the orange color. She also mentioned to her manager that she did not know that I had box dyed hair in another attempt to cover up her mistakes after telling me "I know you have box dyed hair". I have been calling for a week now trying to get the money I work hard for as a college student making minimum wage back. DO NOT COME HERE. If you do, do NOT see Marina. Not only did she do a terrible job, but is now lying to cover up her mistakes. About to call again for the 50th time to try to get a refund. Wish me luck! read more

Love this place!!! Marina is the best for haircuts and an INCREDIBLE blowout. Why four stars? The price is a little on the high side but that's what you get when you get your do done in Lake Forest. read more

Taylor Reese in Lake Forest is the best! I have been seeing Paola for years and will continue to do so. She is the only one I will let cut my hair. So much so that I drive 40 minutes from Palatine to Lake Forest! Sandra is always pleasant and provides a wonderfully relaxing shampoo and the girls at the front desk are always welcoming and attentive. The atmosphere is trendy and upbeat yet relaxing at the same time. read more

I have been seeing my favorite stylist, Cliff, ever since he worked for Maxine's downtown Chicago. Recently, I am thrilled to follow him to Taylor Reese (he works at both the Highland Park and the Lake Forest location) and I'm so grateful! Both salons are gorgeous, the staff is friendly, and Cliff is an absolutely amazing stylist. He knows that I'm a pretty low-maintenance hair person, so he is great about keeping my haircuts easy and cute. My hair is medium-length and fine, so he's wonderful at teaching me how to get the most body out of my wavy hair. He is genuinely passionate about hair, and a super nice, laid-back guy. Finding a stylist that you trust and connect with is rare, so I am thrilled that I followed him to Taylor Reese. I highly recommend visiting this salon, and be sure to ask for Cliff! read more