I've lived in this area for over 30 years and have horses, cats, and dogs. Back when I was younger,…read moreI had thought about going the veterinarian route but life took me a different direction so I can sniff out a vet that just wants to overcharge you for things that don't matter. Dr. Thigpen, Dr. Long, and Dr. Smith are the most compassionate and knowledgeable vet for dogs/cats around. The staff are true animal lovers and won't over handle your animal or sedate them unless it's necessary. They don't do horses but do many exotics. Veterinary services are so expensive these days and they will work with you to find the best method of treatment for your animal and checkbook. Now this is NOT your fancy white walled vet building. It's a renovated barn with plenty of farm animals around. It doesn't smell like a vet office either which puts many animals at ease. I've been using Dr. Thigpen since before her barn was renovated into a vet office- back when it was just a goat milking parlor which was over 12 years ago- I highly recommend them.

Absolutely the best of the best. Compassionate and so kind. The entire staff are wonderful and Dr…read moreThigpin is an excellent veterinarian. I have been seeing Dr Thigpin with my first baby. Chow 15 years, Pomeranian 15 years, Pomeranian 9years, and my new little Pom 2 years. I would never go anywhere else.

We've been taking our elderly diabetic cat to Upper Cumberland Veterinary Clinic since moving here…read moreto Tennessee. I'm amazed, impressed, and deeply grateful with the care she has received. She recently had a tooth infection and we almost lost her. She was at risk of not making it through the cleaning procedure due to her diabetes, age, and the anesthesia, along with the fact that she wasn't able to eat with her insulin. The doctor gave her some antibiotics and painkillers to help with the infection and make her feel better. This gave her the chance to regain her strength and be able to start eating moist food again. Then I had to make the tough call to proceed with the surgery. She was strong and she was brave. I made the right choice and thanks to the skill of the doctor and his caring staff, my Angel made it through the tooth extraction sugary and cleaning with flying colors. Now she's eating her prescription dry food again and has recovered 100%. Thank you Upper Cumberland Veterinary Clinic. You saved our baby girl.

Everything. Pleasant. Excellent service. Takes care of our dog great. Loves animals. Carries all my…read morepets needs and recommendations

It's a family operation and they have been great to our fur babies here! I mean, turned a couple of…read moredogs' lives around for the healthier and happier. Dr Offutt approaches each of our pets individually. He is careful to treat the older ones minimally unless aggressive medication is necessary, and the are great to have our dogs' records and vaccinations up to date every year. Dr Offutt doesn't push the food or vaccinations of the month like some vets do. I appreciate that, not judging the others. He's given us lots of good advice and recommendations for the dogs individual quirks and health conditions. They saved Enzo's life from a bad bout of pancreatitis here and have helped him have such a higher quality of life that I feel a loyalty to them. We moved from across the state where we enjoyed a great relationship with the vet and it's been a real relief to find Dr Offutt. All I hear from other customers and patients is respect and gratitude. In a small southern town, a reputation like this is earned!

Dr. Offutt and his entire staff are amazing. They did everything they could to treat my baby's…read morecancer after another vet misdiagnosed it. When the time came to let her go, they did everything they could to accommodate us. They went out of their way to make sure she was as comfortable as possible. They made sure we knew what to expect. I love and appreciate everyone there. I hope they know how special their office is. Thank you Dr. Offutt.

The young nasty mouth at their front desk, who also answers their phone. Who also won't let you…read morespeak to the doctor to explain the situation between her and what took place the day of the appointment. Who calls you back (not the doctor) and tells you "your fur babies are no longer welcome there"! I have 4, one with mouth cancer and he has been dr D's patient since birth. She has been rude on phone for years. Wish I knew her name but just call her "the little nasty mouth that answers their phone"!!

After a problem occurring a few years back with Dr. Dickenson's young hateful phone and front desk…read moreknow all. I called to speak to Dr. Dickinson about the fur baby he had taken care of since birth. I got the same hateful young person that called me back. You see my baby has mouth cancer and I wanted to speak to "him". She told me MY 4 fur babies were no longer welcome there. Those of you who just love this place need to take a better look at the front staff (maybe not all, just one). Dr. D apparently has been kept in the dark about some of the problems occurring with her smart little mouth. Guess it will just keep occurring. When you have a sick animal, you have to get them ready, put them in the car, drive to facility and wait. She (front desk person) doesn't care about animals only her pay check and how she thinks she can over speak the client.

DR Jones and all the staff are the BEST ever. Our mini schnauzer loved everyone there. They were…read morevery kind and knowledgeable and DR Jones know how to do blood draws without hurting our baby did not even know she had it done. Thank you for your compassion and wonderful care. They are really a hidden Gem, near Aldi's behind MapCo gas in small mall.

Caring, concerned and professional! Dr. Jones has a huge heart, and loves animals. Her staff was…read morewonderful, and showed genuine concern for both my pet, and me! Highly recommended!

I would def be taking my fur baby back to this vet. Not only was the receptionist the loveliest…read moreperson ever when making my appointment, but all the staff I interacted with during my time there were beyond helpful, informative, and super kind. My sweet baby was super anxious upon arrival but all the lovins and treats from the friendly staff sure made things a lot better. Dr. Jordan Marcan went above and beyond. You can tell he truly cares about animals and he answered all my questions. The facility was easy to locate, super clean and we got seen right away.

Have been going here for about two years. They are always very professional and have great staff…read moremembers. The only qualm I have is recently I went and it was 20$ for a nail trim. I pay 15 at pet co. That's a little outrageous but I will pay it because I really like this vet.

My little dog was sick I called and they worked me in he had wor.s she gave me meds was very gentle…read morewith him. Called e backed that day to check on him very pleased with my new veterinarian.didnt over charge me either.

I hate that I'm writing a poor review because I genuinely have had a great experience with…read moreApplebrook, but we took our puppy to get neutered and left frustrated with the experience. We called to schedule weeks ago and asked for an estimated price, we were told $300 and decided to move forward because we really enjoy the vet overall and have had a good experience thus far. Once we got there (he had taken the medication necessary too) we asked again how much they thought it would cost and said $425ish. We were confused and said oh, we called previously and were quoted $300, they asked if we had a written statement and of course no, we just called. At this point, our dog was already at the vet and had medication to prepare for the surgery, so we felt like we had to move forward. Well, when we picked him up, we were charged $530 for the procedure. Once we asked why it raised, they knocked off $40 for a shot they didn't even give him. If we hadn't asked, we would've paid for something that he didn't even receive. Again, I'm not posting this to be ridiculous or rude, I genuinely have enjoyed our experience with Applebrook. But this instance left us super frustrated and disappointed. I'm only posting a review because we had told them multiple times we were initially quoted $300, and left paying over $500. Just do better about transparent pricing please! On the plus side, the vet techs are very kind and love our dog. Their puppy package has been great for his first year, and I generally would recommend them! I hope this review is more helpful than harmful to Applebrook and their transparency for pricing & educating their staff on handling conversations like this to provide clarity.

Wonderful staff! I've had to take my dog Moose here more than I would have liked to (due to a…read morebroken leg and Parvo) but every time I go, it's a great experience. The staff and doctors are always so nice and informative. I never feel pressured into (unnecessary) services that I can't afford. Moose actually LOVES going to the vet! He gets very excited when we pull into the parking lot and wants to jump out and go in as soon as we park. I definitely recommend this place to anyone looking for a new vet.

New to the area, I needed a good vet for our dog, after reading reviews, we decided on the Roane…read moreVeterinary Hospital and we are so glad we did. The staff are caring and friendly and very courteous. The veterinarian was very caring and did not try to sell me on a lot of things the dog didn't need (like many clinics I have been to in the past). The clinic was clean and the staff were wonderful. I highly recommend this clinic to anyone looking for a good vet.

We took our Shorkie puppy to Bluegrass Veterinary Clinic for neutering. The staff was very…read moreaccommodating and took excellent care of our little guy, before and during the procedure. Outstanding customer service! Thank you for all your help. Buddy is recuperating quite nicely!!! Would highly recommend this clinic!

I had commented earlier about how the front desk was not customer friendly. Since then the owner…read moremade some public comments which I feel contribute to my assessment. She actually called me a disparaging name in a public comment. I find this totally unacceptable for anyone in a service industry. If you are looking for a veterinarian clinic to bring your pets to, consider the other local folks in town. You will be pleased you did.

We very much appreciate SMVC!!!…read more Our 18 year old feline has been dealing with Hyperthyroidism for 4-5 years. Recently, all of a sudden, his symptoms got much worse. He was losing weight (not that he has much to lose) and his hair was falling out. He was taking his maximum dose of medication orally without much affectivness. SMVC suggested a cream that is applied to the bare skin of his ear vs a pill. It made a huge difference and while he's still super skinny, he gained a lb or so. Thank you!

They are so patient and kind with our fur babies! Wouldn't trust anyone else with them! I wish I…read morecould give more than 5 stars.