I've lived in this area for over 30 years and have horses, cats, and dogs. Back when I was younger,…read moreI had thought about going the veterinarian route but life took me a different direction so I can sniff out a vet that just wants to overcharge you for things that don't matter. Dr. Thigpen, Dr. Long, and Dr. Smith are the most compassionate and knowledgeable vet for dogs/cats around. The staff are true animal lovers and won't over handle your animal or sedate them unless it's necessary. They don't do horses but do many exotics. Veterinary services are so expensive these days and they will work with you to find the best method of treatment for your animal and checkbook. Now this is NOT your fancy white walled vet building. It's a renovated barn with plenty of farm animals around. It doesn't smell like a vet office either which puts many animals at ease. I've been using Dr. Thigpen since before her barn was renovated into a vet office- back when it was just a goat milking parlor which was over 12 years ago- I highly recommend them.

Please don't take your pet to Sale Creek Veterinary Services. Dr. Wiley and the staff have no…read morecompassion for animals. They are laser focused on squeezing every last dollar out of people. In our case, our little dog was suffering from extreme pain in her spine, and they let her suffer for days because they wanted us to buy her medication directly from them. Sale Creek charges exorbitant prescription fees, and my wife and I are just working class people. We need to save money when we can. They didn't even call us and tell us they cancelled our prescription at another veterinary pharmacy, even though they were fully aware of how much pain our baby was in. How greedy, how petty do you have to be to let a helpless little animal suffer because you want to make a few more dollars? If it had been medicine for fleas or ticks, maybe I could see it. This was a medication that reduces her pain just enough so she can stand up to eat and go to the bathroom. I just can't relate to that level cruelty. We had already paid them about $2,000 in the past month because they wanted to run all kinds of tests on both our dogs, but that wasn't enough. They don't just want some of your money. They want it all. Now here we are a month later. Our little dog is still suffering and has run out of pain medication, and we are looking for another vet. Dr. Wiley and her staff are walking away with about $2,000 and didn't help us in any way. We aren't one bit closer to finding the cause or resolving her pain. Our little girl is feeling worse than ever. If you love your pets like we do, if you do nothing else today, please make the right choice and avoid this clinic. The owner is trying to have my review removed, so I can't say what I want to say how I want to say it because the public won't get to hear the real story and decide for themselves. Chewy contacted them on a Thursday because I tried to buy the same medication from Chewy that Dr. Wiley said Mollie needed for 1/10th of the price that Sale Creek charges, not 1/2, not 1/4, 1/10th of the price! Chewy told me I could have the medication delivered to Georgia but not Tennessee. I didn't know any of that before speaking with them. Chewy sent out the request to have the script filled that same day. Five days later on Tuesday, Debbie Gordan from Sale Creek Veterinary Services contacted Chewy. She told Chewy that my wife and I don't really live in Georgia, and they should cancel our order. Ms. Gordan never bothered to tell us she cancelled our order. Ms. Gordan and Dr. Wiley knew our little miniature shnauzer was in too much pain to stand up to use the bathroom when off the medication, but they absolutely did not care. They wanted us to buy their ridiculously overpriced meds. I'll give you another example. They charged us $80 for a two week supply of an arthritis medication. I bought a three month supply of the same medication online for $30. It was from Petmeds. They tried every possible tactic to prevent me from buying that arhritis medication online. Eventually, I went over and sat in their lobby for about a half hour until they finally gave me a written prescription that I had to send through the mail to Petmeds. All they would say is, "Well, we don't work with them." As a result of having to mail in the prescription because they refused to send it electronically, my dog was going to have to go off the arthritis medication for several days. I asked if they could just sell me a few arthritis pills until her prescripton came in. They sold me four pills. Those four pills cost more than the three month supply I ordered from Petmeds. 4 arthritis pills from Sale Creek cost more than 90 arthritis pills from Petmeds. The people of Sale Creek deserve a better veterinary clinic. The doctors and staff at this practice should relocate to somewhere people are rich and don't have to worry about how much things cost.

We've been doing business with Upper Cumberland for 4 years. They've seen us through horse issues,…read moredog issues and always been professional and courteous. It's a 40 minute drive from our house - but worth every bit of it. Dr. Thompson is my first choice of vets. Knowledgeable, and dedicated to helping the animals he sees. Worth the drive with small animals and if you don't have time to wait for a farm call. Great clinic!

staff is friendly every time. every time I have an appointment I'm waiting at LEAST 45min to an…read morehour AFTER. they really should knock off $$$ for making people wait. I had to leave because I had work and was waiting almost 2 hours! they REALLY need to work on this, or at the very least stop overbooking!

It's a family operation and they have been great to our fur babies here! I mean, turned a couple of…read moredogs' lives around for the healthier and happier. Dr Offutt approaches each of our pets individually. He is careful to treat the older ones minimally unless aggressive medication is necessary, and the are great to have our dogs' records and vaccinations up to date every year. Dr Offutt doesn't push the food or vaccinations of the month like some vets do. I appreciate that, not judging the others. He's given us lots of good advice and recommendations for the dogs individual quirks and health conditions. They saved Enzo's life from a bad bout of pancreatitis here and have helped him have such a higher quality of life that I feel a loyalty to them. We moved from across the state where we enjoyed a great relationship with the vet and it's been a real relief to find Dr Offutt. All I hear from other customers and patients is respect and gratitude. In a small southern town, a reputation like this is earned!

Dr. Offutt and his entire staff are amazing. They did everything they could to treat my baby's…read morecancer after another vet misdiagnosed it. When the time came to let her go, they did everything they could to accommodate us. They went out of their way to make sure she was as comfortable as possible. They made sure we knew what to expect. I love and appreciate everyone there. I hope they know how special their office is. Thank you Dr. Offutt.

The young nasty mouth at their front desk, who also answers their phone. Who also won't let you…read morespeak to the doctor to explain the situation between her and what took place the day of the appointment. Who calls you back (not the doctor) and tells you "your fur babies are no longer welcome there"! I have 4, one with mouth cancer and he has been dr D's patient since birth. She has been rude on phone for years. Wish I knew her name but just call her "the little nasty mouth that answers their phone"!!

We have several rescue babies, and they have been amazing with all visits and situations. Even with…read morelosing one to illness, all was handled respectfully and with privacy. Office visits are completed promptly.

DR Jones and all the staff are the BEST ever. Our mini schnauzer loved everyone there. They were…read morevery kind and knowledgeable and DR Jones know how to do blood draws without hurting our baby did not even know she had it done. Thank you for your compassion and wonderful care. They are really a hidden Gem, near Aldi's behind MapCo gas in small mall.

Caring, concerned and professional! Dr. Jones has a huge heart, and loves animals. Her staff was…read morewonderful, and showed genuine concern for both my pet, and me! Highly recommended!

Southside was able to get us in quickly. The technician who cared for my dog was knowledgeable and…read morethorough. Dr. Jordan was friendly and answered all of my questions. The visit didn't feel rushed and the team at Southside was really nice.

I would def be taking my fur baby back to this vet. Not only was the receptionist the loveliest…read moreperson ever when making my appointment, but all the staff I interacted with during my time there were beyond helpful, informative, and super kind. My sweet baby was super anxious upon arrival but all the lovins and treats from the friendly staff sure made things a lot better. Dr. Jordan Marcan went above and beyond. You can tell he truly cares about animals and he answered all my questions. The facility was easy to locate, super clean and we got seen right away.

My little dog was sick I called and they worked me in he had wor.s she gave me meds was very gentle…read morewith him. Called e backed that day to check on him very pleased with my new veterinarian.didnt over charge me either.

I hate that I'm writing a poor review because I genuinely have had a great experience with…read moreApplebrook, but we took our puppy to get neutered and left frustrated with the experience. We called to schedule weeks ago and asked for an estimated price, we were told $300 and decided to move forward because we really enjoy the vet overall and have had a good experience thus far. Once we got there (he had taken the medication necessary too) we asked again how much they thought it would cost and said $425ish. We were confused and said oh, we called previously and were quoted $300, they asked if we had a written statement and of course no, we just called. At this point, our dog was already at the vet and had medication to prepare for the surgery, so we felt like we had to move forward. Well, when we picked him up, we were charged $530 for the procedure. Once we asked why it raised, they knocked off $40 for a shot they didn't even give him. If we hadn't asked, we would've paid for something that he didn't even receive. Again, I'm not posting this to be ridiculous or rude, I genuinely have enjoyed our experience with Applebrook. But this instance left us super frustrated and disappointed. I'm only posting a review because we had told them multiple times we were initially quoted $300, and left paying over $500. Just do better about transparent pricing please! On the plus side, the vet techs are very kind and love our dog. Their puppy package has been great for his first year, and I generally would recommend them! I hope this review is more helpful than harmful to Applebrook and their transparency for pricing & educating their staff on handling conversations like this to provide clarity.

You should sometimes if you can , think about saving someone's Baby before you do money! And than…read moremaybe in the future you can save someone's cat! It's too late for mine, my BamBam died the next day. He needed fluids!

Wonderful staff! I've had to take my dog Moose here more than I would have liked to (due to a…read morebroken leg and Parvo) but every time I go, it's a great experience. The staff and doctors are always so nice and informative. I never feel pressured into (unnecessary) services that I can't afford. Moose actually LOVES going to the vet! He gets very excited when we pull into the parking lot and wants to jump out and go in as soon as we park. I definitely recommend this place to anyone looking for a new vet.

Best Veterinary Clinic in Sparta!…read more We took our pug, Ms. Vivian, to see Kristin Edds since they opened. The level of care and service to each patient is incredible! The staff is always smiling and friendly. I was really impressed with how high tech this clinic is. They were able to take x rays and tests with immediate results. This was really helpful due to the severe chronic problems we're having with our 12-year-old pug. We were able to get her health back up to prolong her life by a few more months. Eventually, after doing everything we could, she reached a point where her quality of life declined to a level that the only humane thing to do was to have her put to sleep. After 12 years with a pet, they are like family. This clinic understands that and that's why they set up a really nice private room in the back with separate entrance for these procedures. Within a few days, we received a card in the mail signed from everyone at the clinic sending their condolences. It'll probably be a while before we get another pet, but if we do, the only place we'll take it is to Bluegrass Veterinary Clinic, LLC. They have an unbeatable service, truly care, very reasonable prices and veteran-owned.

I am new in town, and am looking for a great place to take my 2 pups. While waiting at the front…read moredesk, one employee walked by and completely ignored me, not even eye contact and walked away. Then another employee did the same thing, but did come back to get my information. Not sure if I will be back, not very friendly at all!

We very much appreciate SMVC!!!…read more Our 18 year old feline has been dealing with Hyperthyroidism for 4-5 years. Recently, all of a sudden, his symptoms got much worse. He was losing weight (not that he has much to lose) and his hair was falling out. He was taking his maximum dose of medication orally without much affectivness. SMVC suggested a cream that is applied to the bare skin of his ear vs a pill. It made a huge difference and while he's still super skinny, he gained a lb or so. Thank you!

They are so patient and kind with our fur babies! Wouldn't trust anyone else with them! I wish I…read morecould give more than 5 stars.