I have been going to Davis auto repair for many years and have never had a problem with any of my…read morevehicles being serviced there. There is a new owner now and I was a bit hesitant, but had heard good things since the ownership transfer. I have an old Toyota pick up that needed to be checked as the engine wasn't running quite right. I was able to get it serviced right away. I met Ian the new owner and was impressed with his knowledge of my vehicle and what the need might be. It was also good to see that Jerry, the lead mechanic, was still there. He has serviced many of my cars. Bottom line, still the same great Davis auto service with the same friendly neighborly connection. That coupled is with a knowledge of auto repair will bring me back again and again. The truck? They found a simple small part in the fuel system that needed replacement and the old 2004 Tacoma is running like a champ.

After the dealership service department said I needed a new water pump at almost $1000 before they…read morecould actually do a diagnosis of what the issue was for my vehicle, I decided to go to Ken Davis to get a second opinion. Can determine the water pump is fine but my eight-year-old Avalon did have a problem with a pulley. I had asked Davis to replace a water pump. Ken Davis auto repairs integrity is beyond Reproach.

Rick schedules my Escape in as needed depending on the issue. Recently, I needed a battery and…read morecould not for the life of me remove the old one since Ford now crams them under the windshield wiper cowling. He got my car in the same day and had it completed within a short time frame. The mechanics are professional and I know the issues will be taken care of. I did ask for a heavy duty battery so I don't have to go thru this again any sooner than I have to but was willing to pay extra for that. About 6 month ago I needed all 4 tires. Being between jobs at the time, Rick got 4 new tires for less than 2 Michelins (my preferred brand) would have cost. I can always count on him to educate me so I can make better decisions based on my current situation and doing the job right. Thanks for giving me peace of mind!

searching for a new place for an oil change. I didn't want to go to "an only oil change business"…read moreand I came across Batten Automotive. First impression was that the office and waiting room is immaculate which means pride in their business to me. Just asked for oil change and air inflation of tires. They did not try to take advantage or push further work. They were very busy with job orders but still fit me in. I will go back and would highly recommend Batten to anyone. Happy Customer. Rose B.

They did a super job on my 4 wheel alignment. Let me explain why .... The technician did the…read morealignment, drive the car, comes back and says it isn't to his standard. Pops that bad boy back on the rack and tweaks it more. Takes it out and drives it again ... Good to go. Just the fact that he was interested and determined for perfection sold me right there.

We've been bringing three family vehicles to Kelly's Auto for a while and were happy in the past --…read morebut recent experiences have been very disappointing - prompting our first review. We were charged quite a bit for preventative maintenance, and immediately afterward, the steering wheel started shaking -- something that never happened before. When we brought it back, we waited two days with no updates. After a long hold on the phone, we were told they found nothing wrong. Oddly, the A/C felt colder when we picked it up, suggesting a test drive may have just happened. Another vehicle took nearly two weeks just to get in. Once dropped off, they forgot we even brought it in, quoted repairs we didn't ask for, and never called when it was ready -- a recurring issue. The staff is friendly, but communication and reliability have seriously declined. It feels like they're too busy to care, and that's disappointing after being loyal customers for years.

He helped change the battery on my car and I booked an appointment to get some additional work done…read moreon my car in a couple days. After driving a couple blocks after having that battery changed, a light on the dash that I had never seen before came on. So, I pulled back in to politely ask if it was possible that the battery cables were not tight or something and to look under the hood myself, even though I had been nothing but calm and polite, he got extremely defensive and rude but said nothing about cancelling or upcoming appointment (which he knew I was staying in the area an extra day for) The indicator light went off when I restarted the car and never came back on and after some research online, I believe that he hadn't done anything wrong connecting the battery but that having the battery disconnected caused a sensor glitch. When I returned for that appointment two days later he refused to work on my car claiming that I had gotten angry with him which up until that point was absolutely not the case! He had my phone number yet never called to cancel; so, it seems like a deliberate petty, vindictive attempt to waste my time when all I had done was politely ask a question. This is the most childish and unprofessional behaviour I have ever experienced from a mechanic! I recommend avoiding this place at all cost!

Honest and reliable mechanic. I have been a customer here for 20+ years and I have always been…read moretreated with well. I am very happy with the service. Highly recommended.

I was referred to this by Tire Choice on 200 in Ocala however when I called the number the message…read moreI received was "This number is not in service. ". After a few attempts I started looking elsewhere and found an awesome repair facility in Spring Hill called Bills European Autoworks. They work on all European models including Mercedes, Audi, Jaguar, Porsche etc. Let me tell you I am so glad the this car clinic advertises the wrong number or maybe they went out of business but the place I took my Jaguar to was amazing! The people there are incredibly honest and trust-worthy and treat you and your vehicle with the utmost respect! Not a spot of grease or oil got on anywhere on the car much less my interior! Their prices are VERY reasonable. The work was done properly and actually EARLIER than the time it was promised! They did all the paperwork, emailing and phone calls to my extended warranty company as well as sent pics and videos of the repairs needed as required. There was NO back and forth as they completed all the paperwork with required video and pic verification of the scope of work that it needed, parts list and labor charges. A day and a half later they received the authorization from the warranty company to proceed with the repairs. They dotted every "i" and crossed every "t" so the warranty company could make a rapid decision! The work was not only completed ahead of schedule but it was completed excellently! I am going to return to Bill's European Autoworks in Springhillfor even the smallest of service. It's too bad Ocala doesn't have a reputable place like this. I hope this review helps you.

I just took my Mercedes in to check on a small unusual noise it was making randomly. The owner…read morereally listened to me describe everything as best I could, even listening to my suggestions as to where to maybe check. They spent plenty of time checking the car over, taking it for a good road test to try to replicate the noise, which they could not, as I actually expected. After a bit more discussion, I suggested that I continue to drive it to see if whatever they did do maybe fixed the issue or otherwise to let the issue become more pronounced and I'd bring it back in. We agreed that was a good approach and I suggested we just "settle up", but the owner would not take anything from me, claiming they could not find anything wrong with the car so there's no charge. I insisted that at least PLEASE post some sort of "shop charge" for the time and effort spent, but he would not hear of it! I left kind of bewildered, like "what just happened here...?" I would say with business ethics like that, you can be GUARANTEED of not getting ripped off if you take your vehicle here!! It's a good-sized garage, v. comfortable and quiet if you have to wait, but by no means "fancy". But do make an appointment. My wife and I just moved here from W. Palm Bch and let me say this guy reflects very well on Ocala: BRAVO European Car Clinic!!

Creepy experience , I got a false, expensive diagnosis. There are other transmission shops in…read moreOcala ! Do yourself a favors and go elsewhere..

First off let me say that I initially met with Lisa who was very friendly and seemed trustworthy…read more I explained to her that after a check engine light showed up I had Auto-zone run their scanner on my vehicle. They did so free of charge and returned error code P1757 recommending to replace the governor and possibly the transducer in the transmission. I further explained to Lisa that after the governor and the transducer were replaced, the check engine light returned with the error code P0868. She said they could do a full diagnostics for $150 made be a transmission specialist. She made a note of the recent history on my ticket. I told her I would leave the scanner reports and changed parts in my truck cab in case their technician needed to refer to them. A few hours later, a gentleman who I believe to be the owner called me, saying that they would need me to approve an expense of $600 to $900 for them to finish the diagnostic, because they would need to drop the pan to go further into figuring out what is wrong. I declined and asked when I could pick up my truck. He said he would have to see because they would first have to put my truck back together if I was declining to go any further. I confirmed I wanted my truck back and he said he could have it ready later in the day. When I got there i asked what they had done. it turns out they had only plugged in their scanner and printed out the report. The same type of report I had told them Autozone had done for free and that I had left for their convenience in my truck. I paid my $156 and asked to see the report. obviously it returned the exact same two error codes P0868 and P1757. Nothing more. It took them all but 3mn to start the engine, plug in the scanner, turn off the engine then plug the scanner into their computer and print out the report. So when I remembered that over the phone, the owner had claimed that if I wanted my truck back he would have to see to "put it back together" this was a huge red flag as to their honesty and straight forwardness. When I asked him in person why they did not do more diagnostics then simply running a scanner, when they knew I had already done so, he responded that he was not going to have his guys drop the transmission pan for $150. I would not have had a problem if he had been upfront and had explained that his diagnostics would be nothing more than plugging a scanner. i would have likely skipped that step and asked how much it would cost me to get an actual professional transmission diagnostic. When I got home from their shop, I was surprised to realize that my box with the parts and diagnostics report made by Autozone were no longer in my truck. Needless to say I will find someone else to work on my vehicle.

Will definitely recommend and use them again! Very kind and helpful. They are willing to explain…read moreeverything going on and give you advice to help in the future. They had my truck in and out and did a great job over all.

Terrible is the best I can describe the service. I had a specific appointment to have my truck…read morelooked at. I brought it in with a relatively minor problem. Sadly, the shop uses appointments like doctors. Where appointments are for patients, but not for the attending physician. So, I waited a couple of days to get the appointment, and had the truck towed in before the specified time. They never called me, I called them, ONLY to be informed, they never got to my vehicle and it would be the next business day it would be looked at. The shop was closed for the weekend, ugh! I waited until later the Monday afternoon, still no call from them. So, I called again. And, got informed they couldn't look at my vehicle until Tuesday because they were short handed. I finally got a call on Tuesday the truck was ready. When I asked about getting a discount due to the truck languishing in their shop for 2 days, (plus the weekend they were not open). They got really pissy with me about me being irritated due to not getting my truck back "sooner". I was charged the full price. No apologies, MY RECOMMENDATION, IS TO TAKE YOUR BUSINESS ELSEWHERE. ITS A SHIT-SHOW for customer service. Please explaine to me in specific language exactly what an APPOINTMENT is for! They were great at excuses but terrible at service. Never use them!

This is by far the most honest, friendly auto service I have ever used, and I have used a lot. My…read morecar just decided it was time to take a break so it would not start. No electrical power. I called around the Ocala area looking for someone to look at the car, do a diagnostic test to see what was wrong. The tow truck got to the garage and unloaded the car. They (Lopez Auto) Called me within 30 minutes of the car being dropped off with the diagnosis. A Dead Battery. This was an honest, upfront diagnosis and the battery was replaced the next morning at a very reasonable price. GREAT JOB!!!!!

Honest, friendly, great value and work with their customers!…read moreHave been my go to mechanic since I discovered them.