I was looking to buy a car when someone recommended looking into buying a car with a rental…read morecompany. I found Avis did just that and later to know that Tresl was their third party who helps facilitate the loan and purchasing process. I want to say that staff at Tresl seems helpful. Although once I decide to go forth with purchase and pay etc, I didn't get much questions answered afterward. The registration process took close to 3 months (my tags had expired). I also inquired about understanding my manufacture warranty but got two different answers from purchase to post purchase. I now, know nothing about what is under manufacture warranty. Alsom 2 weeks after purchase found that the front wheels needed replacement. Therefore would recommend the following when you purchase from them or that they change their policy: - provide the basics: owner's manual, any original items that would come with a car. - all service records - manufacture warranty info - if there are delays in obtaining paperwork from original owners, to send updates - post followup purchase inquiry (ensure you are happy etc.) So overall, they are legit, but its a longer process and since they are in TX whatever automotive sales laws apply there may not apply in your home state. Ask ALOT of questions.

I used this company to refinance my car loan. This company…read moreis not professional at all. They made multi inquiries on my credit without even telling me, and I had to freeze my credit profile to prevent further inquires. As result, my credit score went down by 12 points, and no better rate found!! Keep away from this company

Tracy is such a professional. Courteous, efficient, trustworthy and knowledgeable about cars. I…read moresold my car and he gave me top dollar! If you are looking to buy or sell a clean used vehicle, try Tracy first. He is the best around in all categories!

Tracy really came through for me and my family. They were very patient and got me the deal that I…read morewanted and needed and I am so appreciative. Thanks so much Tracy. If you're looking for a good vehicle and a good company, stop on by Tracy's Autos and let them do you right

Definatly go to Stanley Sneed! We (myself and husband) had no car, not a lot of money for a down…read morepayment and a budget to stay within for monthly payments. Our 1 car for the family was in the shop for an undetermined amount of time and we really needed a new car to get around. Can I say Stanley did his thing and we both, myself and my husband, drove out of there with 2 new cars!! Absolutly amazing. He said he was gonna take good care of us and he didn't let us down. On top of that he gave some excellent advice to help our credit scores rise. We'll be going back for any future purchases.

There just Fantastic. Very helpful. Friendly don't push you to buy. Will answer any Questions…read morewith honesty.

Excellent car dealership. Military friendly. Clean facility. Clean vehicles. Super friendly and…read moreknowledgeable staff. No high pressure sales. Highly recommended. Thank you guy's so much for helping us on my daughter's first major purchase. After all the big name car dealerships turned down our Navy Federal approved loan you guy's came through with flying colors. My daughter and I extremely happy with the purchase of her 2009 Jeep Wrangler Sahara. Would definitely make the trip again from Arlington, Tx. if need be. Thank you all for making it a positive and exceptional car buying experience.

If you are eligible for an account with GEFCU, don't miss the opportunity. I moved my mortgage to…read morea loan here and have been pleased with how well getting it paid off has gone, PLUS I got a great rate on the loan. The staff are all friendly and helpful. I hope this will turn into a life-long relationship.

I joined UHCU several weeks ago. I was treated with friendly courtesy, from the moment I reached…read moreout to them over the phone. I would recommend the professionalism and the services United Heritage Credit Union offers without hesitation.

Well staffing shortage finally hit this branch and they closed the lobby. To bad, it was nice to be…read moreable to talk in person and use notary services.

Approval within an hour or less!?! Yes please!!! I was in desperate need for a car as mine broke…read moredown and had been through a rough divorce that left me without one. There was a long wait (45 minutes or so.) But as soon as I was helped it was straight to business, compared cars and more importantly talked about my needs. I got exactly what I was looking for! Low payment with a recent repo and not many cars in the lot? It was a miracle! Brittani is AMAZING. Fast and efficient! And the sales manager as well. Thank you so much for everything. I have done business with them in the past and I'm so pleased with the service. I will continue to buy cars for them, as needed. I also went to a different dealership before this and they were turning me away for different reasons. The last thing you need when you're IN NEED is someone not helping you when you're doing everything you can.

First of all, there is exactly ONE decent person in this entire joke of a dealership--Darius. He…read moretried his best to help me, was respectful and kind the whole time, and that's honestly more than I can say for the rest of these clowns. Other than that, I don't even know where to start because everything else is a complete nightmare. I walk in, and immediately they're harassing me to finance--despite me turning them down multiple times. Then, they drag their feet for 45 minutes just to value my trade-in. When they finally come back, they throw out a laughable offer--Twelve thousand dollars! TWELVE THOUSAND DOLLARS! And let me remind you, this is a 2020 Jeep Wrangler Ultimate Rubicon, fully loaded, with 130,000 miles. The dealership across the street offered me $20k without a second thought. After nearly half an hour of them trying to pull some scam--probably because I'm only 18--they finally say, "Come back with your money, and we'll value your trade at $18k and get this deal done." Yeah, right. I came back prepared--my dad with me--and suddenly they're trying to pull the same stunt again. This time, they drop the trade-in value to $11k. And get this, there are two identical ones just like mine across the country, both listed for $28k. They tell us, "We can get you out the door with $4k cash," and then... nope--they come back with a paper saying $7k and won't shut up about forcing this deal through. Finally, we decide enough is enough and leave. And what do I see outside? The general manager cursing out a customer--using slurs and disgusting language I won't even repeat. Clearly, this crooked, rotten place is run by monsters. If you value your sanity and your money, do NOT waste your time here. And if you're tired of their shady tricks, remember--those exit doors legally can't open inwards, you can get them shut down pretty quick.

Paulie was SO helpful and accommodating when it came time for me to purchase a new car. He will…read morework with you to ensure that you will get the best price, especially when it comes to financing a vehicle! He is always available to chat and can answer any questions you may have when buying. There is no one else I'd rather buy from in the Austin area! Thank you Paulie!!!!

If you're looking for a no hassle car buying experience- where the sales team goes out of their way…read moreto not only accommodate your needs but also your expectations- this is the Dealership. Paulie helped me get into my new car seamlessly and was friendly & beyond helpful. I felt like I had known him for years the way he treated me. Very kind and very knowledgeable about what he does. No complaints about this place what so ever~ and I'm extremely happy with my purchase. Thanks again Paulie & the Rockville Motors Team!

We purchased our 2024 Wrangler a few days ago. We were hesitant to buy because the reviews quite…read morefrankly, cannot be worse. I can't speak to the service department, which seems to be the main driver of the bad reviews. We dealt with Ben. He knew we were coming from Houston. There was one particular vehicle we wanted that had the specific features we desired. The deal overall went very smoothly. Kudos to the Finance Manager, Jose, who also great to work with. Was our experience worth driving 2.5 hours for? Yes and no. We liked Ben, he seemed to work hard to make the deal happen. Whoever was behind the scenes pulling Ben's strings came across as sketchy and we got off to a rather rocky start because the first offer he presented seemed dishonest. However, everyone walked away happy in the end and that's what matters. All and all, would I buy a car from Ben again? Absolutely. Would I visit any more local bbq restaurants while there? Hard pass. The one that was recommended to us was a dud.

I rarely write reviews, but my experience with Nyle Maxwell CDJR in Taylor has been frustrating…read moreenough that I feel it needs to be shared. I bought a brand-new 2024 Ram 2500 diesel 4x4 with only 47 miles on it. I specifically bought new because I was tired of buying used vehicles that already had problems and constantly having to fix them. Unfortunately, buying new has not given me the experience I expected. At around 3,000 miles, I brought the truck in for its first oil change. An employee who had only been there about two weeks crashed my truck into a pole while moving it into the service bay. The service manager was apologetic, gave me a rental for about 10 days, and offered me a free oil change for my next visit. Around 5,000 miles, I brought the truck back because the transmission input shaft seal was leaking. At that time, I also told them the transmission was slipping. I was told they could not reproduce the transmission issue. Around 12,000 miles, I brought it back because the transmission seal was leaking again. I again reported that the transmission was slipping and also told them the brakes felt extremely squishy. Once again, I was told they could not reproduce the problems. At around 26,000 miles, I took the truck to the Austin location for an oil change. They found a bad caliper and scheduled me to bring the truck back with a loaner available. When I dropped it off, I again told them about the transmission slipping. The next day, I was told my truck was ready. I questioned how they could have completed everything so quickly, and the service advisor then told me that the issue actually had not been fixed. They ended up keeping my truck for several more days. During that time, I also asked them to look at the transmission slipping, screen issues, and the RH license plate light that kept falling out. Ultimately, I was told they could not replicate those issues, so they were not resolved. The communication throughout this entire process was extremely poor. The service advisor handling my truck eventually lost his job, and I was assigned someone else. At that point, I decided I wanted to get rid of the truck and contacted the dealership about trading it in. I immediately started receiving calls, texts, and emails from several salespeople. As soon as I explained that I still owed money on the truck, the communication stopped. I followed up multiple times and never received a response. Now the truck is throwing a P2701 transmission-related code. I called to schedule service and explained that I would need a loaner. I was told someone would call me the following week to schedule it. They didn't even take my information down. Now that week has come and gone, and I still haven't heard from anyone. I have also contacted the customer service department multiple times throughout this entire experience. Each time, I was told someone would follow up with me. Nobody did. I reached out again about the current transmission issue and was told a service manager would contact me. Again, nobody did. This was my first experience buying a brand-new vehicle, and unfortunately, it has been a terrible one. This is not my first experience dealing with dealerships, and my girlfriend has purchased several vehicles from other dealerships where we've had completely different experiences. I don't normally write reviews because I don't think they accomplish much, but after this many problems and this much lack of communication, I feel like it's necessary. I also find it interesting that the dealership appears to have overwhelmingly 5-star reviews, with very few 2- or 3-star reviews. My experience has been nowhere close to that. At this point, I'm simply hoping that someone at Nyle Maxwell will actually take ownership of the situation, contact me, and help resolve the ongoing transmission problem.