I just started using Patti and can say that I feel very fortunate with finding her. She has…read moreassisted me greatly with understanding the in's and outs of my new business as far as taxes and such go. I dont know where I would be without her and I look forward to a long business relationship with her.

From the owner: Small Business and Individual Tax Advice and Preparation. My comprehensive online portal makes it…read moreeasy to exchange documents and progress with the completion of the Tax returns. Unable to accept new clients.

It's a rare thing to be able to describe an experience as perfection, but our time with Pioneer…read moreaccounting has been exactly that, perfect. The world would be a different place if everyone conducted business this way. The team is easy to get ahold of, knowledgeable and patient in a way that sets your mind and heart at ease dealing with a subject that can cause a lot of anxiety. Truly outstanding service.

I've waited a little while to write this review because most business relationships start well and…read moreenthusiastic but kind of fizzle out. This is not one of those situations, they have continually and energetically kept up with my demands as they've come up and have been a true asset to my businesses. They have been true partners in what has taken the majority of my time and given me peace of mind on the accounting side of this crazy new world of business. I can safely say that without a couple of key decisions that were made in part by some crucial pieces of information provided by pioneer accounting, I wouldn't be here today and both shops probably would have folded. On time, dependable, communicative and easy to understand, hiring this group was one of the best business decisions I've ever made.

If I could give her 10 stars....I would! My family and our restaurant needed a bookkeeper in a bad…read moreway and ASAP. Melanie jumped right in and helped us. She went above and beyond what a normal bookkeeper does and we would've been completely lost without her. Not only did we gain someone knowledgeable about the restaurant business, we gained someone who has our best interest at heart and someone trustworthy. She was/is available to answer any and all of our questions day or night and walked us through any confusion we had. Thank you Melanie!!

Melanie is awesome! She helped organize our books and continues to keep us in line. It's hard to…read moretrack your business if you dont have the numbers and now we are able to track the small itens! She knows her stuff through and through!

Finally! I have found the perfect fit for my small business. Even Keel turned my whole financials…read morearound within just a few months after a HORRIBLE experience with another accountant. I am loving the QB online, where I can easily she what progress she is making as well as start having more of hand in the books. I would recommend her to everyone I know.

From the owner: Even Keel Bookkeeping Services, LLC serves small to mid-size businesses in the greater south king…read morecounty area. We offer customized professional bookkeeping, payroll, accounting and training using QuickBooks Online. New business start ups and desktop conversions welcome! Subscription discounts for existing QBO users. Call today!

Meeting Jeffrey or having him become available to help my small business couldn't have come at a…read morebetter time. I had been trying to correct some DOR issues myself, which quickly became overwhelming. Jeff understood my difficulties and was able to describe what was needed to complete the process through the DOR website. After working hard, Jeff was able to connect with my vendors and the DOR representative to resolve and make amendments for the "3 years of sales tax reconciliation." The attention paid, communication, and valve of Jeff's work is very appropriate. I will recommend him to other business owners and personal accounts as well if necessary..

Jeff is amazing! He did an awesome job helping me catch up on 3 years' worth of taxes, saving me a…read morelot of time, money, and stress. He provided personalized attention by responding to text messages right away, taking time to explain what's needed and why. He makes it easy to tranfer information because he accepts comms through any channel- whether it be email, hard copy, or text. He'll even pick up/drop off hard copies at your location. Jeff was very patient with me and was vital in encouraging me to get the paperwork I needed. Working on 3 years' worth of taxes and getting the information to Jeff parts at a time could have been a disaster. But with Jeff's organization and support, it was smoothe. I've recommended him to colleages and will continue to recommend him.

Working with Contractor's Accounting was the most frustrating experience for our business. We…read morestarted out with Beth, who was great, but then she left the company. No one contacted us about her departure. We reached out for help and were told that she was no longer with the company. We were eventually put in touch with Kristina, who never did anything for us. We would ask for help on things like adding loans to Quickbooks or payroll issues. She lied and told us she had completed them, when she had not. Kristina eventually transferred us to Pam, who also lied on several occasions and would not follow through on anything we asked for help on. They neglected to file forms with the IRS that we had requested. They weren't getting anywhere with our business taxes, so we asked Pam to file an extension. She filed the extension incorrectly so we had to fight with the IRS to get the penalty waived. They nickel and dimed us for every conversation we had and charged us hundreds of dollars for work they never did. Do not waste your time with them.

They bought the company that did our taxes previously and have been doing all our returns for the…read morepast 7 years and have always done great work even though I am a horrible procrastinator. I do feel that their rates are fair and reasonable.

This is the most unprofessional firm I have ever worked with. I was with Hale and Associates when…read morethey merged firms and had nothing but negative experiences for the next 3 years that followed before ultimately parting ways. After the merge, the rates for my personal and corporate returns, quarterly filings and everything were raised exponentially without ever telling me there would be a price increase. They just started sending bills at a much higher rate. Their bills are also not itemized, so you never really know what you are paying for. They do not care about their clients at all and are purely transaction. They will charge you for every single question you ask or email you send. I'm sorry, but if I am going to trust someone with such an important aspect of my business, I should be able to ask my CPA tax related questions throughout the year. Also, multiple times they sent bills to an old address that I never had while working with them and then years later when they realized, they tried to charge me years worth of interest on top of the bills. I can't pay bills I never received and why did it take them over a year to realize I had an outstanding bill? I paid the invoices the very day it was brought to my attention. Then 6 months later, I was sent another bill (with more interest tacked on) for the invoice I had already paid and received payment confirmation for. Why would I continue to trust my corporate and personal taxes with a firm that can't even manage their own billing department. Also, after the merge, my CPA of years was no longer my preparer during tax season. I would get emails from multiple random Shannon & Associate employees that I have never met. No introduction, no explanation as to why they were reaching out, just requests for sensitive documents from people I had never heard of. This might not have been a red flag, but when you have 5 or 6 different people emailing you about different aspects of your tax filings, there are too many hands in the cookie jar and it's a recipe for errors. Also, you would think that with this many people involved, their filings would be quick, but they were always down to the wire with deadlines. They are rude, unprofessional, and only care about money. Also, Julie Campbell who left a five star review for them on google is an employee. Having employees leave positive comments to offset the truthful negative reviews should tell you everything you need to know about this firm.