Kyle was very responsive, informed, and helpful in assisting me with my IRS tax case!read more

Used Kyle from 2017-2024 for our tax returns. Nice guy, but if your tax situation is more complex…read morethan a simple W2, look elsewhere. His returns consistently required multiple corrections due to obvious oversights. We had to review everything very carefully before filing. For basic taxes, this was manageable. The relationship ended when we needed help with a business EV tax credit issue. There were numerous details showing Kyle wasn't paying attention and was filing forms blindly without any investigation. His amendments kept getting rejected by the IRS. When I offered to give him power of attorney so he could properly investigate our specific case with the IRS, he refused, saying that wasn't part of his job. His final correspondence was offering to help write an appeal draft to the IRS without providing any details on how he would actually solve the underlying issue or do any due diligence. I'm saving the inner details as they would take too much time to explain, but after months of no progress, we hired another professional who diagnosed the root cause within days. Bottom line: Kyle doesn't do due diligence. Fine for straightforward W2 returns if you're willing to double-check his work. Not recommended for anything requiring investigation or problem-solving.​​​​​​​​​​​​​​​​ -------------- Update in response to business owner: Kyle claims several things are "misstated" but here are the facts for anyone reading: Regarding purchase structure: Form 15400 from Tesla clearly listed the business name and EIN. I sent Kyle an email explicitly stating the vehicle was purchased for the business. Kyle ignored both the form and my email. When the IRS first rejected our filing, I sent Kyle a screenshot proving I had told him it was purchased under the business name. At that point, Kyle tried to charge me an additional $500 for an amendment, claiming I had "never told him" it was for the business - despite having documentary proof that I had. Regarding "clear path to remedy": Kyle provided no actual solution. He repeatedly blamed Tesla for incorrect filing. Tesla then reviewed Kyle's tax forms and identified multiple errors KYLE had made, providing corrections. Kyle was simply deflecting his own mistakes onto Tesla. He also falsely claimed he had "the exact same problem with other clients." Regarding timeline and IRS processing: The delays were caused entirely by Kyle's errors, not IRS processing. Even after being told he made mistakes, Kyle entered my personal SSN instead of the business EIN on amendment forms. We discovered many other reporting errors after the second IRS rejection. The timeline was driven by Kyle repeatedly filing incorrect forms, not by IRS processing delays. These are facts, not misstatements.​​​​​​​​​​​​​​​​

Sue has been doing my taxes for several years and she never disappoints! She's such a sweet woman,…read moreand funny too. Bring your patience, she's busy and first come first serve. (You can leave your stuff with her and come back later but I never do that...)

I needed my taxes done last minute. Shirley was so sweet, as was Sue, and very helpful. They got…read moremy taxes done super fast, and were very knowledgeable to help me get the most refund I could get. Thanks ladies!

I've been doing my own taxes for over 30 years. It's a pretty comprehensive return with lots of…read moreschedules, and I've been doing fine with it until my son started working last year, we started contributing to an IRA and 401k for him, college, etc. For the first time in 30+ years, there was a "new thing" to account for. Due to a forced 401k distribution/rollover/tax withholding, etc, I was a little unsure about how to handle it. I had an idea through research on the internet (and multiple LLM conversations), but I wanted to talk to a CPA or Tax person to confirm. I sent out a bunch of requests on Yelp to get quotes for a conversation that I estimated would take no more than 15-30 minutes just to make sure my understanding is correct. I got a bunch of replies ranging from $100-$385. Somebody even said I needed to complete an engagement letter to have the conversation! APEX sent me a message telling me how to address my tax issue with filings and what my expected outcome should be depending on whether or not my son owes taxes. He literally said, "You should be able to use Turbo tax to handle...if you have trouble use their support or take it to H&R Block...You don't need a CPA..." No quote. Just good and clear advice on what to do. I currently do not need any other accounting/tax assistance, but if I did, I would go to Apex -- not because they are "any more right" than any other CPA firm, but because they clearly value *YOUR* time and money -- not just theirs. I like to do business with good human beings who, to some degree, treat business like it's part of a community and not just a capitalist market. Recognizing that my need "wasn't a big deal" for their level of expertise and taking a few minutes to type out a solution with no request for compensation speaks more volumes about the business than people who have paid for the service, in my mind. If they can be this complete in answers for a person who isn't paying them a dime during the time of year when they are most busy and can treat this period like a "cash cow" and bill for every minute, then how complete, thorough and diligent do you think they will be for a paying client? At some point, I want to do more real estate investing -- I read in other reviews that Apex also has experience in this space. I will call upon them for sure if I ever need assistance. If you need financial solutions assistance, I highly recommend that you give Apex Tax and Financial Solutions a shot at your business.

I'm still in the initial stages of working with Apex, but I'm extermely impressed with Alvin and…read morethe information and service I've received so far. He has been helpful and I like that he is not just a "tax service" but also can help us in planning our financial future. His personal touch is a breath of fresh air. I look forward to continuing our relationship for many years.

Excellent service from Sumeet! Was able to do everything online, completely solved my IRS issue,…read morevery happy with the service I received. She is very helpful and responds quickly.

Sumeet was very personable and professional all at the same time. She handled my case with…read moreexpertise and I would highly recommend her.

Amazing! She put my parents at ease with her knowledge! Will be brining all of our family taxes…read morehere!

I decided to venture out and get a new tax consultant. A good friend recommended me Fritz…read moreFinancial. I contacted her the same day. She was very knowledgeable and quick to get back to me. Very detailed oriented and made sure to let me know what all I needed to get my taxes done. The process was very pain free and easy. I highly recommend using her and referring her to other friend and clients.

It's a rare thing to be able to describe an experience as perfection, but our time with Pioneer…read moreaccounting has been exactly that, perfect. The world would be a different place if everyone conducted business this way. The team is easy to get ahold of, knowledgeable and patient in a way that sets your mind and heart at ease dealing with a subject that can cause a lot of anxiety. Truly outstanding service.

I've waited a little while to write this review because most business relationships start well and…read moreenthusiastic but kind of fizzle out. This is not one of those situations, they have continually and energetically kept up with my demands as they've come up and have been a true asset to my businesses. They have been true partners in what has taken the majority of my time and given me peace of mind on the accounting side of this crazy new world of business. I can safely say that without a couple of key decisions that were made in part by some crucial pieces of information provided by pioneer accounting, I wouldn't be here today and both shops probably would have folded. On time, dependable, communicative and easy to understand, hiring this group was one of the best business decisions I've ever made.

I think I have finally found the best CPA on the area: she painstakingly went through my whole…read moreprocess of getting my return done, found mistakes another CPA made on a previous return, and even dealt with all the random questions I had. My search for an accountant has reached it's destination!

If you want your taxes done right, you should go here. I had a problem last year with the H&r block…read moreat Kent Station last year and was very happy with the work she did for me and will be back next year.

If I could give her 10 stars....I would! My family and our restaurant needed a bookkeeper in a bad…read moreway and ASAP. Melanie jumped right in and helped us. She went above and beyond what a normal bookkeeper does and we would've been completely lost without her. Not only did we gain someone knowledgeable about the restaurant business, we gained someone who has our best interest at heart and someone trustworthy. She was/is available to answer any and all of our questions day or night and walked us through any confusion we had. Thank you Melanie!!

Melanie is awesome! She helped organize our books and continues to keep us in line. It's hard to…read moretrack your business if you dont have the numbers and now we are able to track the small itens! She knows her stuff through and through!

The service here is beyond fast and efficient, I can't fathom enough how awesome this place is!…read moreAffordable too! I got my tax return in a week! The portal is very easy to access and go through as well and sends everything directly to them, very secured with your information! Ashleigh and the crew thank you for being so awesome, I'll be back! (:

Jake and Corrie are great. I have been going for about 5 years now. Great customer service,…read moreoutstanding Accountants, always helpful and they do an excellent job every year! I will continue with action Tax as long as I live in Washington.