Almost impossible to get a hold of someone. I called and I sent an email. I finally had a chance to…read morestop by but the guy i talked to seemed distracted and uninterested. He kept talking and joking around with someone I assumed was staff but I didn't see them. I told him I would think about it. Im not going back. Customer service is different that tattoo skills. You might just need a shop manager or a dedicated front desk person.

Robert was awesome. Scheduled me for the following day, made suggestions and my tattoo came out…read moreperfect. Clean shop, great service.

Malachi was awesome! It was my birthday and I wanted a couple of smaller tattoos. He was very…read morehelpful and informative (I'd only had 1 previous tattoo). I love the new ink he gave me, and the shop was clean and had a great vibe to it. The shading he did looks amazing!, it's exactly what I wanted! Thanks for making my birthday so memorable!

Chloe is amazing! I called to make an appt and was able to…read moreget a tattoo within an hr! Chloe was vey helpful and walked me through the whole process. I got a white tattoo and she made sure I knew I would eventually fade which is fine with me. She was very nice and accommodating when I asked her to redo the stencil a bunch of times! The tattoo shop was very clean with music playing in the background. I would definitely come back here for my next tattoo! Don't forget to bring cash when you come!

Juan is definitely one of the better professionals in this area to go to when it comes to…read morepiercings. I stopped by again because I had a little bump around one of the piercing things I got at another shop a long time ago. He helped me with the bump and explained aftercare very well, he's also very friendly and kind. They took me as a walk in which I appreciate greatly.

Big thanks to Juan for my piercings! I finally worked up the courage to get them done, and you made…read morethe experience so relaxing and completely painless. I'm already looking forward to coming back next week for more. Thank you so much!

Cody Lee, Incredible.!…read more From the start of the initial process, meeting, setting up design, being able to work with my schedule. I highly recommend. His work shows for its self. This pic is 2 months after too.

I almost never leave reviews but I've gotten tattooed by Ruben quite a few times now and he is the…read moreabsolute best! Such a good artist, fun to chat with, and a really good vibe!!!

THEY STEAL YOUR DEPOSIT!!! I had sent my deposit to Therisa…read moreand never received a confirmation. She had giving me a date and time prior to me depositing the money all I was asking for her to confirm and assured my appointment but never got ONE until asked to cancel due to no confirmation or response for over 2 days. That's when she replies and excuses the reason for ignoring me on instagram after I'm seeing her active on her account plenty of times. She said she would return my deposit but blocked me after I waited almost a week. I tried reaching out to Bryan the owner and he was very rude stating that his encouraging Therisa not to return the money and that she should of being rude to me. I POSTED THE PICTURE OF OUR CONVERSATIONS. You'll see who's wrong and if that doesn't prove that they stole my deposit.

Follow up response to business response on Google: I made ONE request to change the design from…read moresomething custom to something he'd already done before for his and my convenience, so that response is BS and I have the messages to prove it. Also, no design was ever made and no work was ever done prior to the requested change. Additionally, on two occasions he stated he would provide a design for filler options and in both cases that never happened but I sent in designs instead. This guy always has excuses. In reality, he likely was prioritizing clients with more costly pieces because before the last cancelation he offered attractive pricing to instead do my entire back and had already canceled twice to assist two other clients whose tattoos were "running later than expected". To be in business for 25 years and you can't plan to get someone in the shop after 4 attempts? Right...seems suspect the more I think about it. And one of the appointments was made without my knowledge and I STILL rearranged my schedule to show up but he did not. Again, I have all the messages to validate every single claim on here and a witness. Be warned... I'm a very reasonable and patient guy and tried to be very accommodating but coming here was the worst experience with a business I've ever had and I'll always regret it forever with a permanent reminder on my body. Went here to have a tattoo fixed (cover up) and paid $300 on 4/6/24 just to "prep" the area with a "skin tone" colored ink, which actually turned out a terrible shade of orange, and I'm a pale white guy so it looks pretty bad now. But, I was trusting when Bryan told me he had used that approach successfully on other occasions and that it would not look like that when we did the actual cover up during a future session. However, after THREE canceled "scheduled appointments" I ultimately had to just call it quits and face the reality that this guy was never really going to complete the work that we agreed to and now I'm worse off than when I first arrived and lost $300 for NOTHING! Here's the timeline for reference: 4/6/24: Prep work $300 4/27/24: 1st cover up appointment @1:30p - I got a text at 1:15p when I was already about to park at the shop that he could not make it. Many would've beed bothered but I respectfully agreed to reschedule. 5/4/24: 2nd attempt at scheduling an appointment - Canceled to continue tattoing someone else. No problem. So, we rescheduled again. 5/26/24: 3rd attempt at scheduling - I got a text the night before to cancel the appointment. Things happen in life, but 3 cancellations in a row, and right before the appointment, is unacceptable. And requiring customers to put a deposit down that is non-refundable that you get to keep if they can't show up when you don't even show up yourself is ironic and questionable. I'm a disabled veteran with an injury from an IED blast in Afghanistan that prevented me from getting a cover up done for many years and when I finally had the financial means to do it this is what I get, an even WORSE tattoo and $300 down the drain. What a major disappointment. If you run a business, there needs to be accountability and standards. Period. And clients deserve basic decency and respect. Our time is valuable too. And issues like this are potential legal liabilities...

Just got a cover up done by Manuel. He covered up my old tattoo so well, you would never be able to…read moretell that it was even a cover up. Cool shop too, very clean. Will definitely be back here for more work.

I found this shop on yelp and because I really didn't know where to go. Manuel helped me and was in…read morecommunication from the jump. I got exactly what I wanted and he even touched up a tattoo I already had. The shop itself was so spacious and clean. I would visit again .

Amazing artist and very comfortable atmosphere. Highly recommend this place. Everything is super…read morewell lit and clean. They were very accommodating and friendly.

Got a Nose piercing and a Tattoo at the same time and they took me right away!…read more These guys are great I will be returning!!

Steve and his team are incredible. I have been going to Steve for pieces for 10+ years. I recommend…read morehis shop to all of my friends, family, and strangers that ask me about my tattoos. Steve is a true professional, trustworthy, and very creative! His shop and all of the people that work for him truly make you feel welcomed. You will not be disappointed!

Excellent tattoo shop! Hands down the best experience I've had! This is the place you want to…read morecome to, whether you're new and planning your first tattoo, you want a sleeve or you need an existing tattoo reworked. Mark did an amazing job for me, I immediately felt comfortable and welcomed when I met him. The shop is extremely clean and just super chill. There's probably 100+ years of tattoo experience in this place and they know wtf is up. Don't hesitate, book your appointment!

Thank you to Thomas for fixing my double helix piercings! I got them pierced from another place and…read morethey still haven't healed since last November. They were irritated and gross. I came in to Steel and Ink on a whim to ask if they could look at my piercing. Thomas helped me out, looked at my piercing, and put in some hoops. He said a lot of people do better with them, so I was willing to try anything. And you know what, they already feel so much better!! Thank you Thomas for helping me out today!

Best in the area IMHO! Richard kills it and has great suggestions on the art work. I will be back…read morefor number 3 here in Highland.

Kept my $250 deposit even though: Location to be done wasn't revealed to me until after paying and…read moreit was to be Fullerton, not a drive I can do from Redlands after my tat; appt. wasn't until Aug. 13 so he's not out any work on my tat (today is July 17, 2025). He wasn't willing to find another location closer to Redlands and there was no discussion about him accommodating me just my loss of money. I would not go to him now anyway because of lack of transparency and consideration.

This was my first tattoo, and I'm so happy I choose prestige studio with pooch. His whole team is…read moreamazing and made me feel at home, and not nervous at all. Pooch is definitely one of the best artist In the game & did exactly what I wanted. I'm 100/10 satisfied with his work! What I loved too was how clean the studio was, like amazing clean and how he caters to his clients. They feed me had snacks, I watched a movie while getting my tattoo done. I also got merch & his Line of tattoo aftercare products that works amazing! Definitely was an amazing experience with the whole team