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    Tastee Shack

    5.0 (1 review)

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    6 years ago

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    Burger Factory - juicy lucy

    Burger Factory

    4.4(12 reviews)
    74.7 km

    Maybe I goofed and made a mistake ordering the Juicy Lucy. It sounded the most interesting and I…read morewas expecting to be blown away or for it to look like some of the cheeseburger photos posted online. It looked nothing like the cheeseburger from Burger Factory that's posted online. The patty was not even thick at all! I received a thin patty which contained cheese but I had to get to the center of the burger to get a bit of cheese oozing out. The rest of the patty was essentially a Mc D caliber patty. If you look at the pic I posted, the meat to bun ratio was also totally off. The bun was bigger than the meat so I had bites where I was literally just eating thick bread and veggies. The cheeseburger photos show big chunky meat patties so I'm wondering if I got an employee who didn't really know what he was doing? I opted for a combo and got mac n' cheese bites as my side. These were exceptionally disappointing. I'm no mac expert but I'd be willing to bet a dollar that they use Kraft dinner in these mac n' cheese bites. Overly salty, overly processed. No dipping sauce, just came with two ketchup packets on the side. For a meal that hit me for over $20 I truly felt ripped off. This combo was NOT worth $20+. I had a double Shack burger from Shake Shack literally a week prior to eating here and that burger was MILES better and way more "gourmet" tasting than this one.

    This place is great. Came on a late night, place is very clean with plenty of seating. Asked the…read moreguy at the register what people usually get and they said a lot of people try the Juicy Lucy as it's very cheesy and melts in your mouth. Seemed a little too adventurous for me so I went with their promo at the time which was 2 cheeseburgers and fries for (i think $15). Burgers were 5oz each so you can imagine how full I was. Very nicely cooked, they use a really good quality sesame bun which I think makes a big difference when you bite into the burger. Good toppings and the fries were nice and lite. Not too oily and salty as other places are. A great deal that is probably not around anymore haha. Shoutout to Matthew there for hooking us up with some free ice cream too as they were just about to close.

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    Burger Factory - Decor

    Decor

    Burger Factory - Juicy lucy cross section

    Juicy lucy cross section

    Burger Factory - Juicy lucy

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    Juicy lucy

    Road Trippers

    Road Trippers

    3.3(3 reviews)
    0.4 km

    Great little diner in downtown Lindsay. Had the big breakfast, very friendly customer service, cool…read morediner atmosphere. Looking forward to going back and trying their smash burgers!

    Dropped in for lunch. Got a table for one. Around lunch hour. There was just me and two other…read morecustomers in the entire restaurant. Ordered my food. I then got an inbound important business call on my phone just after I sat down. The speaker to ear does not work on my phone, so the only way I could speak was on speaker. Still I kept the volume down and was beginning a short important business call. 10 seconds into the call, the co-owner approached me to say that I'm not allowed to be on the phone. Given the importance of the call I agreed to step outside to complete my call. It struck me as strange that the other two people would be allowed to speak between themselves but that I would not be able to simply because the person I was speaking to was not physically there. Isn't noise supposed to be noise? Anyway, I walked back in somewhat agitated, no longer feeling welcome to be there and asked the co-owner to just give me my food to go. The other co-owner then got in my face, visibly angry at me and demanded that I please leave. He delivered my food to me and ask that I not stay. So I paid for the food, left the restaurant and threw the food out because when an owner is angry and essentially telling you that you're not welcome, who knows what he's put in your food? All in all not a pleasant experience. I went elsewhere and had lunch. Paid for two lunches and ate one. UPDATE FOLLOWING THE RESTAURANT'S RESPONSE: The restaurant has responded below. Unfortunately, its response does not accurately describe what occurred. The Restaurant states that their policy does not allow the use of a speakerphone. That is not posted anywhere within the restaurant that I saw. Yes. When I returned I did attempt to call someone from inside the restaurant for assistance. But there was absolutely no wait staff in the entire restaurant to respond to me. I tried again to get someone's attention from beside the cash register and again got no response. In order to try to save the restaurant from delivering a meal on a plate instead of in a takeout box I was left with no choice but to keep moving further towards the kitchen. I was otherwise being ignored. I stand by my earlier comment that the owner absolutely decided to "get in my face". He literally said to me in a very angry voice "we want you to leave". He was visibly upset at me and continued audibly express his anger as I retreated back into the restaurant. If asking to take my food in a takeout box is an "act of hostility" then I plead guilty to that, but his anger towards me at that juncture was more than evident. Relating to my comment about not eating the food. While I have no direct evidence that the food was tampered with, when the person cooking your food is visibly angry at you it is generally imprudent to then eat the food. One last thing ... while I hear their burgers are good, there are just too many rules, horribly inconsistent service when there is service and just not a friendly place to be.

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    Road Trippers
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    Tastee Shack - burgers - Updated September 2026

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