Came in this morning with an appointment to get my hair cut. Waited 20 minutes and was told she…read moretook a walk in color instead of cutting my hair so I left.

I cried when I got home. My husband was in shock when I walked through the door. He said, "what…read morehappened to your hair?" I'm not a Karen, nor do I suffer from histrionics. I don't cause scenes in a place of business; instead I turn to these media. Cherice did a disservice to me and my hair IMO. My previous hair stylist placed dark black streaks to contrast the white that was growing over the streaks. Instead, CS made 90% of my hair length so dark that I felt I had to cut my hair length bcs it would take so much time and processing to lighten; adding more damage; something I try to avoid. CS IMO tried to not take any responsibility for the result; I study body language. This was telling me she had nothing to offer; IMO she left it to me to decide she was no longer there to help me, she offered very little. My hair transition took a horrible turn. This took me almost 2 years to grow now its shoulder length no where near my desired result; I lost 2 years. Disappointed is a MAJOR understatement. I spent almost $300 on 2 visits. I will accept some responsibility, but I CANNOT SEE THE BACK OF MY hair. isn't that what we pay them to do, to be our eyes? Unbelievable is all I can say without going. Karen. I would like at least 50% of my money back, that won't happen. I'm not going back. Period. "

I really like what they did with my hair. Talented cutters they have working here. A hidden gem.read more

We really enjoyed our morning at tangles. They squeezed us in which we appreciated and did a…read morereally good job for a homecoming hairstyle. We'd definitely go back again. Prices were reasonable. All around a good experience.

Tina took me in last minute! She was so polite and professional! She knew exactly what I wanted!…read moreAbsolutely loved this place!! I wish I could pack her in my bag on my way back to Chicago. Will definitely be back. :) Thank you Tina :)

Great place to get a really good haircut. Staff are very professional and courteous…read more Stacey the manager has done my hair twice, and did an outstanding job. I have had my hair cut by many stylist and Stacey is one of the best. She is a true asset to the team!

The girls in here are very good at cutting hair. This is the only place in Freeport I allow to trim…read moremy hair and do my layers. They are fast and it's always in and out quick and painless. Because they do 25-30 haircuts a day I think they are better at it than hair stylists that do other things besides cut. Yesterday I was In and out within 15 minutes for a trim. They charge 14 but I always just round up to 20 they deserve it

The stylists are always so nice and their tanning beds are the best in town! The girls do great…read morecolor. Can't wait to get a facial.

Michelle gives the best facials, she makes your face so smooth it almost shines and she's so…read moreprofessional and pleasant!