Love living in Tarzana Springs! Stephanie Hernandez~Manager is the best along with the maintenance team! They go above and beyond where customer service is concerned. They are professional, good listeners, care about the environment and help make the Tarzana Springs a great place to live. Felicia read more

DO NOT TRUST THIS BUILDING !!! The Maintenance staff goes in your unit when not there and steals your stuff or looks around and plans an " organized " theft ring will also go in through your balcony at night , somehow police never comes in building which is weird you'll call and they'll never show or be able to get let in ... there's lots of transients around and very unsafe at night ! Not to mention it's INFESTED WITH ROACHES AND MICE !!!! Worst apartment I've ever encountered will be doing whatever it takes to get justice !!! read more

WOW just when you thought it couldnt get worse , they brought Mario on board . I have put the same service request in over a dozen times and no response . He just keeps marking it as resolved and completed . The office does not answer the phone unless you are a new renter , once lease is signed all calls are ignored . The gates are constantly broken allowning the homeless to stroll in and steal your property . If you want a picture from security camera ( you are charged for monthly under improvements ) They refuse to supply. Not to mention the RADON , gang members , noise, roaches and drugs. I WOULD RECOMED ANYWHERE ELSE they also gave discounts for good reviews read more

Incredible that the building has gotten so bad..... No security, Looks are broken, No curfew for the recreation areas, it's turned into complete anarchy and mayhem, It's all the fault of the manager that we got a a couple years ago. The maintenance work is garbage.. Not sure whats going on but for the amount of rent we all pay we deserve better. No patio furniture anymore, the pool is always completely filthy, the Saunas don't work, Jacuzzi doesn't work and is filthy, all the locks are broken and the dog urine and feces is unbearable. The management gave the front of the building a face lift while the rest of the building is left in squalor. DO NOT MOVE IN THIS BUILDING TILL THINGS ARE CORRECTED. And don't get me started on the roach or asbestos issues.15 Years and the wont update my apartment.... FN dreadful... Anyone know of a good attorney? breach of Lease on their part. read more

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currently living here and currently looking for a way out. this place is roach infested from top to bottom and management doesn't care at all. they have had to replace all of our appliances (microwave, stove, refrigerator, and dishwasher) because they were roach infested and yet they're still there. there are eggs, baby roaches, and mid size roaches that be in our unit and just today a KING roach was in the bathroom (see picture below). find anywhere else but here. read more

Tarzana Springs - BIG ROACH - Apartments Near Me - Tarzana, California

ll start with the outside. They got rid of the security guard and installed cameras, so now they just watch the crime on video and do nothing. Now we have homeless sleeping in stairwells, gang graffiti in stairwells and outer building walls. Mailboxes and cars being broken into, and random thieves knocking on doors, putting ear to doors and trying door knobs to see if unlocked (caught on my ring) . My bike was stolen within 30 minutes of me parking in the complex bike rack. I have requested the security door to be fixed for more than a month this time . Also, they allow large aggressive breed dogs despite the weight limit on dogs. Now for the inside of my apartment. Its completely cockroach infested and not a day goes by that I don't see them. See photo of outlet I took off . I told manager Stephine Hernandez they were coming from the dishwasher, and she replaced it with a COCKROACH INFESTED ONE from another apartment instead of putting in a new one making the problem even worse. I asked Stephanie Hernandez to paint my bathroom as the paint was peeling from water leak, it looks worse now (see picture) The roof leaked not 1x but 10 x and stained roof, Stephine will not fix unless I move heavy furniture (I'm disabled, and this is impossible) to the middle of room. My stove doesn't work, the carpet and paint is over 15 years old. They installed new front doors that don't fit properly and are not weather proofed. Allowing heat, air conditioning and LOUD noise and pot smell to escape to the hallway. read more

Tarzana Springs - Apartments Near Me - Tarzana, California

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Mrs. Stephanie is absolutely the best! Not only Has she made sure all my service requests were completed in a timely manner, she always goes above and beyond. Mr. Juan is great too! Both are very friendly and professional. If you're looking for an apartment rent here! read more

I lived here for 10 years. I had a large 1 bedroom that really was a large 1 bedroom. I was there Thru different managers and staff, but as I said, I stayed for 10 years. Fani is on top of things. Jose handles all the repairs well. I moved coz I needed more bedrooms for the growing family. If they'd had larger multi bedroom apartments, I'd probably still be there. The grounds are well kept & pleasant to see. The pool is a great summer fun time. The communal BBQs are a nice addition. I loved living in Tarzana for 18 years. It is a nice pretty place with nice neighborhoods, plenty of shops nearby for the basics and the lovely discretionary multi ethnic culinary treats and foods from all my favs! read more

I recently applied to this apartment. They have several listings on many different websites with the same rent amount/pictures/link to their website. After hours of looking at other locations, I noticed they had a feature to apply on their website and you could see what apartments were available. I decided to apply for a 2 bd- I input my info, paid the holding deposit plus $90 ($45 charge for each applicant) in all $340. After a couple hours of not calling back- I called the number. A woman with a strong accent answered and I could barely understand her. I told her I had applied and wanted to know the status. She took my name- shouted "you declined" and hung up on me just like that. No explanation or any information. I call again to her answering saying "what you want darling?" I told her I wanted further information. She proceeds to say how the apartment isn't even available, the people are still living there, that the rent advertised and displayed on the leasing application is wrong. And that I would have to wait 21 days to get my money back so she hopes I put the correct address on my application... and I would only get my holding deposit back despite them taking $90 application fee for an apartment that isn't even available!! She says to call corporate and gives me a bogus number. I call back to no response. So now I will proceed to file a complaint with my bank, with corporate, and on any site that they are still advertising the 2bd for so no one else gets scammed. Totally unacceptable and unprofessional, I can only imagine what would it be like to live here and have something happen with this horrible customer service. read more

OMG Tarzana Springs are amazing and shout out to Stephanie. She's a manager she's freaking amazing. She's very helpful. Nice attitude answer all my questions. I moved in really fast. The apartment is so clean. Nice I love Stephanie shoutout to her. read more

First I would like to thank the manager Stephanie for always having smile and listen to my concerns kindly and solve the issues. Also I would like to say Jon is a hero. He is new but he works above and beyond. Please keep him for this apartment FOREVER. read more

If I can leave a 0 star I would; We have discovered severe roach damage in our apartment and this issue has been going on for almost 2 years. We also tried many treatments that was offered by the management but nothing was seem to be effective. This poses a health hazard and I have asthma. We even had asbestos in our apartment for more than 3 years and we didn't know till we got notified. It is not only unsanitary; it is unpleasant to live with this condition. Not to even mention the fact of how the manager was being disrespectful and rude to us. The manager tried gaslighting us into thinking it was our problem. read more

Fani helped me to secure my first ever apartment. Shes a stern woman, but very kind hearted, informative, and on top of everything! With any other landlord they'd have me running circles for weeks, but fani was EXCEPTIONAL. With all this said, the rooms and property is also BEAUTIFUL! I LOVE it here! I feel very welcomed! read more

Lousy Staff especially management! Don't have any idea what WTF to do when you dealing with maintenance issues ! So sad they can't afford good employees ! Since last crew left everything is worst ! Hope they can get there's sh*t together and make this building better again !!!! Stay away !.. my lease is over soon and out of here ! read more

My husband and I recently moved in and are very satisfied, happy with our new remodeled apartment and the building overall. Fani J., the community manager, helped us all the way through the process and delivered everything her and team promised in order to have our place ready to move in. She was absolutely responsive to our needs by phone or email, answered all of our questions and took care of our concerns. Jose, maintenance manager, was awesome to us during the process as well. Fani's attention, time, and excellent customer service to us, definitely played a huge part in the decision making to move into Tarzana Springs. Super recommend this place! read more

Fani us a great manager and has a great and very attentive staff. She is a wonderful, nice person and has always provided us with great service. read more

Just moved here and Angie Vergara my leasing manager here is awesome she did such an incredible follow up job and everything that we need is taken care of. The facilities are awesome I highly recommend living here. Call and request Angie and she'll take good care of you. read more

I love this building and the office staffs, they are really helpful and nice,and I'm happy to choose here. I want to thanks especially to Jose( the building manager), he is always available and helpful. I'm really appreciate. read more

Life at Tarzana Springs is not as great as it used to be. The new apartment manager is really difficult to work with (she has a sour/unhelpful attitude), and I have had multiple packages stolen in the last 6 months or so. All the front desk could say is, "Sorry, i'm not liable." The only good thing the building still has is the amazing Jose and the quick maintenance crew. read more

I had to comeback and live in this building again after my health conditions I had to go to Mexico and get well, so I did for the Grace of GOD, the first thing I did called Fany, the manager she told me comeback I will help you out. Ones I stepped into the building the smell of clean hallways and a beautiful smile waiting for me made a big difference, if you are looking for a place to move this is the building the handle things very fast and Jose is very Helpful with all your needs. Spacious living for the right price. read more

So, I moved in here about three years ago and things could not be better. The staff is super friendly and attentive, the property is well kept and my service requests have always been followed though with. I'm only writing this review cuz I was bored this morning and noticed how many bad reviews this place has. Yes I understand, it's not the Ritz-Carlton, but home is where the heart is and this place has heart.....and its near my daughters school, so that's awesome read more

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I have lived in several apartment complexes and this is the worst by far. When my husband and I initially moved in in October 2009, the complex was nice, quiet, and seemingly well maintained. Since that time the management staff here (G and K management is the parent company) has changed about 6 times. There have been about two managers who were competent. Currently, management cannot be counted on to do a blessed thing to improve conditions. We lived with a hole in our bathroom wall for around two years because first they fixed it poorly, and it came back. Then, though we called multiple upon multiple times, they didn't come to fix it. It was finally fixed last summer. We had a mold problem around the same time as the hole last summer. Instead of cleaning the mold, they painted over it... in a different color than the rest of the room. The common areas in Tarzana Springs are not kept clean, by management or residents. People leave food and trash in the picnic area and in the stairwells and allow the pets to urinate in the stair wells. The urine can stay there for weeks until someone cleans it. Also people occasionally smoke in the stairwells. Many residents treat living here like it's their own very large house. They leave their things in the common areas and play music, all times of the day and night, like no one else is around. Additionally, if you complain about these things to management they will do nothing to solve the problems. Also, car alarms go off like it's their business in the parking lot. Again, at all times of the day and night. Sometimes several times a night. The reason I have given Tarzana Springs two stars and not one, is that our actual apartment is quite nice. It has large (for a one bedroom) closets and a balcony and it was the cheapest rent in the area for a decent apartment. Additionally the pool is large and usually well maintained and there is a spa, not always well maintained. There is also a nice workout room. That being said, I can't wait to move out of here when I'm done with school in two months and have the time to do it. Overall, I would not recommend this apartment complex. read more

The staff is so helpful and maintenance guys always take the best care of me! They are always on top of it when I have a maintenance request and get the job done right away. All my other needs are met and they are happy to do it with a smile! Fani and Jose are the best! read more

We just moved in here and absolutely love the apartment building. Fani Josef has been so helpful. If after only a few days I love this place I would definitely recommend this community. J.P. read more

I am so happy to have moved here officially. From the beginning Marisa was just fantastic (manager). So helpful and nice to me and my kids. She made me feel very welcome and really wanted to help me find my new home. Then, I met Jose and Ronaldo and the rest of the team. They worked so hard to have my apartment ready to move ahead of the schedule so that my I would not have to miss much work! The apartment is beautiful and I am just so glad that my kids and I will be in a safe place that looks awesome. Thank you for all your work! read more

HORRIBLE! MILDEW in hallway due to dogs urine and urine stains and smell. Apartment walls are extremely thin; you can hear everything that's goes on around you, in addition to smells coming from apartments around you enter your unit threw the vents (smoke). NO RESPECT from neighbors with regards to noise after 10pm. MANAGEMENT is horrible; they will listen then put you down about complaining, and do NOTHING about the problems and issues of the building! Cant wait for my lease to be up. HORABLE BUILDING! read more

Tarzana Springs - HALLWAY - Apartments Near Me - Tarzana, California

Tarzana Springs is great place to live! And people like Senior Maintenance manager Mr. Jose Chan makes it even better! Mr. Chan is very professional and provides quality services. He is honest, knowledgeable an very punctual. Anything happens in the apartment - he will be there ASAP. Mr. Chan solves all problems quickly, honestly and professionally. Very grateful for his great work. Makes our lives much easier! read more

This complex has a huge problem with package theft. We can't have anything delivered to our home anymore because someone will undoubtedly steal it. The front office management is dismissive and unwilling to help when we've reported packages stolen. Save yourself the trouble and look elsewhere if you're apartment hunting. read more

This is by far the a building with the worst Management and upkeep around!!! It is fine to do the required rent increase, although over priced for what you get, but they charge above that, to do maintenance and required upkeep, check the statement you get. The final straw is going to take a shower and finding your water shut off, no warning, not a word. "We are not required to tell tenants, it was an emergency ". Well we have to go to work, and shouldn't have to be inconvenienced, they should credit our rent, but are far too greedy. The last time there was an issue, they said they would credit our next months rent and it took us 3 months to rectify the statements, so we weren't owing late fees. The hallways are filthy, the elevator's smell like urine. Worst place in Tarzana! read more

In this place,open and steal cars in the parking lot basement...I don't recomend this building to live, it is not safe, the manager and his team know the situation,and they don't care about it,besides the building is dirty and stinks all the time,you can easy found cockroaches everywhere, on the other hand you can get easily a warning for nothing, the General Manager,Joshua Something, think he's God, and treats you worse than trash, when you complain about something he's moody, Mario it's ok,he seems more humane,please do not move to this place!...Folks, there's a tons of better places to live than this one! Thanks God, I moved out of this nightmare place! It's my moral duty to inform to anyone, about this place, and all irregularities that happens here,worse place ever ! read more

The picture of a mold issue in my linen closet due to leak from AC unit. I have called the manager after leaving my "repair" form with them on 11/6/2011. I called them 4x on 11/6/11, 11/7/11, 11/8/11 and 11/15/11. Do you think they called me and made the repairs? Nope. The management does not care to repair things, they do not handle noise disturbance after 10pm, and there is a great deal of that. They do not return calls, and they talk down to the tangents. After being here 8+ years it is now time to move. My other things needing repair, the bedroom window that leaks with rain, the bedroom ceiling that had a leak in 1/2010 that has never been repainted, the dishwasher that leaks from the bottom, and they can not update the security system with my new tele, or fix a late change that was told would be waived due to the prior management in 2/2010. I can not wait to find a new place and move outta this dump! read more

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MY family and I just moved into the apartment building, (we love it ). The main guy in charge of Maintenance , Jose is AMAZING. HE is on top of it all emails are answered within minutes of being sent, job is done the same day. He does a great job . Very sweet, and always smiling. Nice to have someone like him around. read more

Finally moved out. This apartment has mold and cockroaches problem! After moved out received bill over $2000 for carpet and wall repair!

Worst management ever, my wife and I feel so blessed to have moved on from this nightmare, sadly most of the problems stemmed from a management team that has constantly rotated. The apartment it self was a pretty good size for the price, but with the clowns who now run this place I advise all prospective renters to find some place else to spend your money read more

I moved into Tarzana Springs apartments in Jan 2015. The apartment was upgraded and remodeled when I moved in. It's spacious and the amenities are nice - gym, pool, Jacuzzi, sauna, garage parking, security building etc. It was the best deal I found after looking at roughly 20 apartments in the valley area. Management mentioned when I moved in they were working to improve the building, and I see that happening on a regular basis. I've had a few of my own maintenance matters come up, and management was right on it! No complaints, no questions, just rectified the matter at hand, and usually on the same day. Mario the day manager is personable and very helpful. It would give it 5 stars, but I only have one complaint - lack of parking. The tenants have their own spaces, but there's pretty much zero guest parking. And I don't blame management on that. There's really no place to put extra parking!. It's just how it is in the Valley. Overall I think Tarzana Springs is a very nice place to live!. read more