"Giving a five-star review was the most natural thing I've done in a while from start to finish. My experience with Amy Castillo, Property Manager at; 5830 Reseda, has been nothing short of tremendous. I have lived here at the apartment complex for several years now and never once had experienced an issue that was not "quickly" and "professionally" resolved. Even on Amy's days off, she makes herself available and goes over and above what she needs to, to make sure that all issues are addressed and immediately taken care of. This was a first for me, as I've lived in many high-end luxury apartments in the past, but never experienced personalized service like this. As for the apartment complex and its property surroundings, it's like a "sanctuary." Pristine gardens, always clean, and very safe. Amy turned the garden area into a bird sanctuary, tranquil, and serene. It's nice being able to wake-up in the morning hearing the sounds of birds chirping and seeing hummingbirds outside my living room window. This is a wonderful place to live! read more

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Definitely Recommend! Lived here for over 5 years and loved it. Amy (Apartment Manager) and the rest of the management team were ALWAYS responsive to any issues experienced with our unit and were quick in scheduling repairs, if needed. With a spacious 2 bed/2 bath unit with vaulted ceilings, 5830 Reseda was our oasis in the (wonderful) chaos that Los Angeles provides. Whether you're looking for a relaxing day by the pool, a bit of exercise in the nicely furnished fitness center, or even playing some billiards with your neighbors... you won't be disappointed. The complex was recently repainted, which combined with the efforts the team has put into landscaping and lighting, has made for a comfortable and delightful place to call home. Rental rates are in-line with Los Angeles and it was always some comfort knowing that the complex was rent-controlled... so, no unexpected hiking of rates when lease renewal period came up. The only (small) complaint I can offer would be that it is located right on Reseda Blvd., so traffic noise is constant, but nothing that you can't get used to. After a couple weeks, we rarely noticed it anymore (save for the occasional siren from an emergency vehicle, but that's par for the course in LA.) Finally, something uncommon for LA, we actually became friendly with several of our neighbors, which certainly added to our experience living here. It was always nice coming home from work or a trip and saying hi to everyone walking to check the mail. Most places I've lived, it was far more common to just shuffle past one another with a head-nod, if anything; but here everyone was friendly and willing to engage in some conversation and provide a hand if you needed anything. If you end up living here, introduce yourself and you'll find that it really can provide a community feel... something we can all benefit from. read more

Really simple: DO NOT live here! I wish someone else would have said something, so... On the surface it looks like a slightly dumpy old complex that might actually be OK, but there is so much more going on here. The location is right on the border of where it starts to be a bad part of town - plenty of graffiti and sketchy people. It seems like this place never gets cleaned on a regular basis. Band aids and big white stains were very common on the west side (upstairs). Really easy to spot; not cleaned for many weeks. This goes along with maintenance requests that you have to fight to get fulfilled. We often felt like it was just better to let it go. Before we moved, there was a different smoke alarm out every single weekend for a couple months. Aside from the annoyance (try to sleep with that beeping all night) it sure seems like something they'd want to fix for safety sake. Nope. Speaking of annoyance, there are a few parents that think the entire complex is a playground for their kids. They essentially run the place because Amie, the manager, does nothing. I really love kids but they just camp out in the halls or courtyard screaming!! I mean screaming!! You can't escape it because the walls are so thin. Though it's totally in the job description, she does nothing to resolve it. "I can't tell kids not to be kids." No, but you can let the parents know it unacceptable that the entire place be used as a playground and that it disturbs other tenants constantly. Do that in writing if needed, pretty basic. Getting to know Amie... Rather than getting things fixed, she will talk about how hard this all is and that she needs to get out of property management. That's if you can find her, there have been a lot of missed Saturdays and even vacations the owners aren't aware of. We know because we were trying to find her for...REPAIRS!! The money part of this... Rent seems a bit high for the area/quality of the building. A lot of landlords will cover gas and water. Not here. Here it's an additional 30-40 bucks a month from a shared billing system that's very suspect. The building is rent controlled, but know that the owners will jack your rent to the maximum allowed at the end of your lease. Also, the building required an earthquake retro-fit. So guess what the owners did? They forced the tenants to cover the costs. That's right, though we had leases IN WRITING, we received notice that we would be required to pay an additional fee each month to cover their retrofit. We don't own the building, why were we paying for that? Looking for a positive... The dishwasher was fantastic!! Like I said NEVER live here! We ended up near Thousand Oaks. About the same rent, much nicer! read more

5830 Reseda - Gang graffiti on the back door. Left this way for months - still there when we left. How hard is it to paint this over? - Apartments Near Me - Tarzana, California

I've had a positive experience living here. I heard about these apartments from a good friend who lives in the building. Sadly, I am moving out due to the 4% rent increase by Moss & Company (the property management company), which is not that high by LA standards, but since the water/sewer/trash bill is separate, it brings the rent with the increase up to a price that's too much for one person, for a 1 bed, 1 bath apartment, and in my opinion, for this area which is still technically Tarzana but only 4 blocks from Reseda. The best part about living here was not only that I have a friend who lives here, but the building manager, Amy. She is kind, understanding and truly cares about and gets to know the residents. She always took the time to answer all my questions from the time I moved in until move out. All my maintenance requests were fulfilled promptly! I never had and major issues. I will miss the lovely landscaping, pool area and spa, barbecue grills, upgraded kitchen cabinets, proximity to the 101, and another major plus of living here - the card-operated laundry machines (many buildings don't have this)! There is also a pool table and gym, which I never used though because I have an LA Fitness membership. Won't miss: my car getting SO hot in the blazing sun in the mornings since I didn't have a covered parking space (you do get your own assigned parking spot but not all apartments come with a covered parking space - this should factor into the rent), the noise from the wall A/C units (they are brand new but still kind of loud) and kids running around the halls and pool area. However, these were minor issues - the good certainly outweighed any of the negatives of living here. Plus, there are 88 apartments, so you cannot expect total quiet all the time. Overall, a good experience and nice place to live - it's too bad Moss & Company has to raise the rent every year! (Most rent-controlled buildings in LA are 3% but since gas is included, Moss & Company raises it 4% here). If you don't mind living with a roommate, this place is definitely more affordable! Thank you Amy for your superb customer service and for taking care of your residents! It's very much appreciated! I will be back to visit since my friend still lives here with her roommate! read more

Place is horrible. Not as pictures. Also you'll learn there's another $120 bill for water and trash that you get from the building per month. They won't tell you that before. Also forget about getting your deposit. You will have to take these people to court. They lie and make up stuff to avoid paying you deposit. read more

Just spoke with the management team regarding the broken pipe. Amy and Myriam who work for the company are on top of the situation. Both are working with the plumbers to restore service asap. Some have complained about the pipe breaking, but these things happen from time to time. Know that from my experience, Amy and her management team are top notch. Not only are they receptive to questions and concerns, but they are action orientated and responsive. They take care of problems as soon as they arise. If you're looking for a well managed, clean and affordable place to stay on the Blvd, then look no further because 5830 is it. read more

YOU DON'T WANT TO LIVE HERE! --- STAY AWAY! --- The apartment building at 5830 Reseda blvd just had a gas leak. The owners, Moss and Company, turned off the hot water and the gas. And they are not in a hurry to turn it back on! for the last few days there has been NO HOT WATER and NO GAS! That means after a long day at work, you can't take a shower after you come home unless you can bear standing in FREEZING cold water!!! It's absolutely miserable. Then, you can't cook ANY FOOD because the gas is also turned off. Moss and company does not care. Their attitude seems to be, "shut up and deal with it!" No one knows when the utilities will be switched back on! It could be a week or a month! Can you believe that? "Go rent a hotel or go find a friend or homeless shelter and shower there if you don't like it." That's what if feels like Moss and Company expects the residents to do! They are not making ANY attempt to find an emergency services to fix the problem. No one even worked on it today. A whole day went by and not one person worked on the gas leak problem. Please tell everyone you know to not rent an apartment from 5830 Reseda and not to rent from ANY property that Moss and Company owns! They have absolutely no respect for the tenets. There are babies who live in the building and elderly people who need access to hot water but Moss and Company does not appear to care. All they want is for you to pay your $1,750 or $1,800 a month and deal with whatever happens on your own. Please help report them to the authorizes. The people suffering in the building with no hot water and no gas need your help! read more

I have to agree to all the other reviews... the apartment manager Amy is the best. She is caring, genuine, and accommodating. This is an old building but it is clean, cute, quiet, and friendly. read more

I live in this building one year and two months this building is so perfect, all apartment so organizing so clean like new. Building it's so clean and quiet. We have a gym, tennis table, big pool opening all summer and the warm jacuzzi opening all year. We have a security parking. And security cameras around the building. then we have is best team for this building. also we have a best manager on this building her name is Amy she knows everything and she take care about each tenant by self thank you very much for that... read more

I have lived in this complex for almost 21 years. I have always enjoyed the safe neighborhood, quiet building, well-maintained and attractive landscaping, considerate and nice building residents, and high-quality amenities, including what has to be one of the best fully-equipped fitness centers among West SF Valley apartment complexes.(it is closed now because of the pandemic). In recent years there have been upgrades in the furniture in the sun deck over the fitness center and around the pool. Laundry facilities are clean and reliable; repairs are prompt when needed. Repairs and maintenance of the apartments is consistently done in a timely manner, and done well with quality parts. Annual inspections ensure all vital appliances are working correctly. Amy Castillo is definitely the best manager of the four that have been here in my years as a resident. She really cares about the residents' needs, is very accessible and respectful, easy and fun to talk with, and very responsible in arranging repairs to get them done when they need to happen. This is a wonderful place to live! read more

Wow! I have been a resident here for several years and this has been by far the best rental experience I have ever had in Los Angeles. I honestly believe the reason is due to the property manager Amy. She is very responsive, attentive, and always very fair! The property is always well maintained and clean. read more

Great place to live! Manager Amy is very attentive and is always going extra mile to make tenants happy. Great pool, gym and common area on property. read more

It has been a pleasure living at this complex. I have had absolutely nothing but a positive experience! The property manager Amy, is amazing and a HUGE part of what makes it feel like home. She goes above and beyond to accommodate you with anything. Thanks Amy for making 5830 Reseda such a enjoyable place to live! read more

I've lived here for 7 years now and it's been a terrific experience that has only gotten better since Amy took over as property manager. Amy has been spearheading a lot of renovations that have improved the entire property as a whole. She always handles my repair requests in a timely and professional manner, and she does her best to keep everyone informed of the goings-on around the property. My neighbors are friendly for the most part and the property is usually clean, quiet, and peaceful. Love the BBQs, the pool, and hot tub, and the common area has seen huge improvements in my time here. Plus, the location is great as it is so close to the 101 and nice shopping outlets on Ventura Blvd. If you're looking for somewhere to live in the valley, you'd be hard-pressed to find a better spot. read more

My living experience here has been unpleasant and unfortunate. Shortly after moving into my apartment I was aggressively approached at my apartment by another tenant (large man) who threatened me regarding my parking spot located adjacent to his spot because he was upset about the tight slots. I addressed this with Amy the property manager and she attempted to accommodate me by moving my spot temporarily until she could provide a better/safer close location to no avail. I also experienced another tenant leering at me and asking me interrogative questions in the laundry facilities which made me extremely uncomfortable. Also the fact that I was informed that another tenant was discovered dealing illegal drugs on the property (meth & cocaine) and verbally threatening his girlfriend with physical violence added to my overall concern for safety living on this property. I have now made two timely requests 9/22/17 and 10/9/17 to exercise my early termination option to move effective 10/31/17 to no avail. Amy has been kind to me but my overall experience has been dreadful. All I am requesting is to vacate early to allow them to lease the unit to someone that will feel safe living here. I would not recommend anyone live here considering my miserable situation that is still unresolved at this point. read more