I made a claim for a damaged windshield on Monday. Joe scheduled the repair for Wednesday. Ethan…read morewas exactly on time for the repair. He was very pleasant and professional. He replaced the windshield in less than an hour and we couldn't be more pleased. You can trust this business! I highly recommend them to anyone needing auto glass service.

I highly recommend this Auto Glass company! Excellent customer service! Omg I have been treated…read moremore courteous as I was with these guys and they do impeccable work! Thanks Ethan you're the BEST

I called several places Affinity had the best price. And the people were very nice! I will use them…read moreagain if I need to!! Susan Y.

The back window of my pickup truck was leaking so I called Affinity Auto Glass to see if they could…read morerepair it. They asked questions about the vehicle and then told me "It's really rare for those windows to leak -check the third brake light mounted above the window and make sure the gasket is in good condition. I'd love to take your money but I just don't think you really need to bring your truck in" He was right, the lens for that brake light was loose and it was definitely leaking" I really appreciate the honesty and integrity of the guy I spoke with and next time I have a cracked windshield, I'm going to Affinity.

Amazing service, quick friendly, and amazing pricing! 10 out of 10 and would definitely recommend…read moreto others

Had my windshield replaced, and Adam made the whole process quick and smooth. Everything came out…read moreperfect!

Nothing special. Had some disagreements about the quality of their windshield on my Mustang.read more

I thought this would be an ideal spot to fix my windshield vs Safelite - However what I received…read morewas a true RUSH untrained job! When I got there the vehicle wasn't ready and they had already extended the time. There printer was broken for a receipt so the rep had to email me a copy. When I got into my vehicle I looked at the windshield in full disappointment due the filth, cloudy attempt to clean the windshield and the fact they left all these circles on the windshield (which I'm guessing came from a tool used to install back into place). Either way it was dirty and I'm thinking well damn can you have at least cleaned the windshield since it's a NEW windshield. Everything was cozy within city limits - but when I got on Hwy 40 that's when I kept hearing the wind outside on the inside of my vehicle and I had no windows down. When I parked to take a look that's when I saw all the bubble in the front of the windshield and it looked like left over glue or something. I called the manger and he said to bring my vehicle back in and he will take a look at it and try to fix the issue - the challenge was that I don't LIVE in Winston but the rock hit my windshield while in Winston and that made unsafe to drive . I called the main phone number to see if the Raleigh or Durham office could assist. I was advised Raleigh had availability. After waiting for management to come in after my scheduled appointment to approve the fix - Five and half hours later I had a new AND CLEAN windshield and no left over glue around the front. I was advised that the previous location (Winston Salem) used an excessive amount of glue, failed to position the windshield correctly and among other things. Either way if I could change one thing - I would have waited until I could get the Raleigh location vs going to the Winston Salem location - If I could do less than a solid star I would - I would NOrecommend this place PERIODT!

They replaced my windshield and 2 weeks later I started hearing a whistling sound. The molding at…read morethe bottom of the glass wasn't sticking. I went back and they checked it, did a quick fix and sent me on my way. The next day the sound was present again especially at higher speeds. I had it checked at another windshield place on peterscreek who explained that they didnt seal the windshield properly. In order for the new company to do it I'd have to cough up a few more hundred dollars that I just don't have.

Went online through my insurance company to file a claim for a badly cracked windshield. I guess…read morethey are contracted with Safelite and I was able to book a repair online. It was easy-breezy and to top it off, they offer mobile repair service and they came out to me!! Their technician communicated in an accurate and timely manner. He came out as scheduled and within an hour, he replaced my windshield and was off to his next job! Safelite was absolutely wonderful with their customer service, scheduling and repair service. 10/10 Highly recommend.

On the road and had issues with the cover over forward camera. The bracket had come unglued. My…read moredaughter mentioned Safelite as possible source for repairs. I found it an a popped in. I explained to the gentleman at the counter the issue. He stopped and said let me pop out and take a. look. He looked explained the issue indicating he would make an effort to reglue the bracket. He took the vehicle and returned in about 15 minutes. He explained the repairs and wished us safe travel. The cost time for repairs and excellent customer service was nothing less than exceptional.

The windshield glass they use is wavy. I had three different windshields installed, and all three…read morewere wavy or distorted in some area. Two of the three were not that noticeable while driving. Maybe I'm too picky, but I didn't think a windshield should look like that. If you are less picky and can stand a bit of waviness in your windshield, by all means, this is your place. The price is way lower than anywhere else (by more than $60 in my case), and they are very quick. Customer service is overall good. They replaced the windshield very easily when I was dissatisfied the first time, and while the second time took a little more convincing, they replaced it again - no charge either time. I finally decided I just got what I paid for and have kept the final wavy glass because it's barely noticeable while driving. Product: BAD Service: Good Price: Great

Very nice people. They got the job done, did it well and provided excellent customer service. The…read morelady behind the counter is very sympathetic to insurance BS and worked hard on my behalf.

Quick replys *within 2 hours* Polite and straight forward…read moreNo time wasted on upselling 10/10

I was pleased with Carters' detailing service. I had a persistent mildewy smell in my 2015 Jeep…read moreCherokee due to leaving the windows open in the rain one too many times. The technician came out to my home, was on time and not intrusive, and even though today is a damp day there is NO SMELL in my car, thank goodness. Highly recommend!

I went by last week to inquire about booking an appointment and they got me in quick less than a…read moreweek .. which is a plus in my book since waiting isn't one of my fortes...lol the following week they had me in the shop. I got there at the assigned time 10am and had my car back by 3pm ...so turn around time was a plus. I was super pleased with the results and would definitely recommend them to anyone wanting their windows tinted . Give them an opportunity I promise u will be satisfied.

Great service friendly people I would gladly do business with them again. I was happy with the…read moreprice and they performed the service I requested in about an hour and a half.