I took my car here after Kustom Car Toys messed up my system and they fixed everything for me. I would recommend them to EVERYONE!

I had purchased a rearview mirror camera with rear camera during Amazon prime days and got a great deal. I purchased an installation package with Bestbuy for $180. When I got to my appointment there, they refused to install it because it was made in China. There was no mention of that when I purchased the installation. I was issued a refund by them and they called nearby Sound Solutions to see if they would do it. It is literally 100 feet away and they took me in right away. They did the same exact job that I wanted Bestbuy to do for only $150 in about the same amount of time. There is a lifetime guarantee on the installation. I was pleased with the process, it was a pleasant surprise. read more

These guys are the best! They guided me through the many options for a new head unit and I landed on a great one that gave me everything I wanted at a really good price. The installation took a little over two hours and was perfect. After installation, they took time to take me through the unit to get familiar with the operation. The entire experience was great from beginning to end and my car has the latest in technology totally integrated to my iPhone. These are guys you can trust to do you right. read more

Excellent service and professional got my Sienna viper smart start module swapped by them only about 15 minutes and my car was done I definitely bring my car back to them if I ever need anything else done by them. read more

the highpoint store caused a fire in my truck!!! picked up my truck on tht wednesday they added a 2nd battery went to drive it saturday morning boom a fire read more

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My appointment was at nine yesterday. Upon arrival I was told to allow them 45 minutes to an hour to tint my front side windows and put a strip across the windshield. They also don't allow you to wait inside the business(they should tell you this when you schedule an appointment). With that being said they finished my truck two hours later at 11 o'clock. However, they did do an excellent job installing the tint. Their prices are very fair. The guy cleaned up pretty nicely after himself in my truck as well. As far as quality of the work they perform this place is excellent. I've had several vehicles tinted here and never had a problem with any of the tint. Hopefully this truck follows suit. read more

Sound Solutions - Car Stereo Installation Near Me - Greensboro, North Carolina

Super friendly, super good at connecting. Maybe a little bit of an upseller hehe but that's business and this is a dang good one. 10/10 would recommend over any other sound shop in the area. read more

So I was in the market for a new stereo as my original Volkswagen stereo headunit died (thanks Volkswagen). They were able to get me a BETTER model and do the work same day in comparison to a competitor. I also wanted to retain or keep the same features as my original stereo (touch screen, USB/Bluetooth, microphone, and Aux). They beat their competitor's pricing by a long shot. The employees didn't even try to upsell me (which is a huge bonus for me, I dislike upselling). They listened to what I wanted and what I needed and helped me find something I'd agree with. The installation was smooth and seamless, you couldn't even tell it was not the original. I was quoted an hour and a half and not even 45 minutes later was it installed. So far I'm happy with the new stereo and how it works. They've definitely earned my business and I'll definitely be back if I ever need another stereo/head unit. read more

unprofessional business, unprofessional employees specifically the person who installed my brothers kickers. I and my brother arrived to this facility at 11:20am on 08/03/23 we did not leave the facility until 4:30pm we were told it'd be a 2 hour job all together. the person who installed his kickers manhandled them in some way and failed to tell my brother that he had just damaged his speakers that my brother had just purchased at 10:50am the very same day. there are scuffs, dents, and scratches ALL around the speaker. Not just on one speaker but on BOTH speakers. there is also a HUGE puncture hole in the left speaker. the only person that touched the speakers was the person that installed them. my brother purchased the speakers, drove straight to Sound Solutions, and let the workers take it from there. my brother never touched the speakers until we arrived home at 5:00pm the same day. which is when we both inspected the speakers ourselves and noticed the damages. we were not made aware of these damages before leaving the facility. VERY unprofessional and my brother will be taking action tomorrow. read more

I am from Florida had a $1500 stereo put in did excellent great service the man that help me was Danny unbelievable great experience

I got a brand new car, came here to get my windows tinted. I saw they had good reviews and Richard petty came here so I though they would do a good job on tinting my windows. I dropped my car off to them for two hours witch is good. But when I received my car it was sloppy and they didn't take the time to wipe off the out side of my car, from where the Solution they used to tint had Streak marks all down my doors and the inside of my car is all leather and they didn't have the Courtesy to clean the solution off my doors on the inside of my car. It was done sloppy. I am not happy this happened in my brand new car I got not even a 2 weeks ago. I tried wiping it down I tried everything and you can still see the mess they made on the inside of my car. I won't be going back and won't refer anyone for the way my car was treated. read more

Tint and four speakers needed. Prompt and courteous service. The windows look fantastic and finding out the previous owner of my car botched the wiring to the stereo. These guys got my car sounding awesome! read more

Excellent service! Can't recommend this place enough! We showed up right before closing to have them look at installing a new system in our truck. They took extra time to walk us through options and then installed the very next day. The system is everything they promised and more. Instillation looks great and they called and updated us on everything as they were going along. They were courteous and knowledgeable. read more

I love a nicely run business. This is like a family business. They always did a great job with my cars and if I was not satisfied they made things right. The pricing is very competitive and you sure do get your money's worth. I would recommend going for the ceramic / carbon tint, it repels the suns heat. read more

They hooked up a system in my truck and they put the wires to my starter and it messed my truck up & had to pay $2000 to get my truck fixed. I won't not go to sound solutions!!! I went to a different shop to get it redone right read more

Probably the worst place to take your car for any type of service. Terrible customer service and disrespectful. Take your patronage elsewhere if you value customer service. read more

Really appreciate what the team at SS did, Eric is a great guy. He worked with me over a concern I had with an install and did everything he could to get my equipment how I wanted it. Great customer service. Would recommend and will be back. read more

First off- I am a repeat customer who has spent thousands here...They won't do appointments or let you reserve/pay ahead, they just told to come and drop off my car and they would have it ready the same day and that they had everything in stock...... Arranged for someone to follow me out there, took a few hours off work for this, only to get there and told now nothing is in stock! BS and won't be back or refer anyone else there! need to learn how to properly run a buisness..... read more

My son and I have been having some troubles converting an older vehicle to a new stereo system. We stopped into most of the big box stores and were treated as unimportant clients. The gave us no help to figure out our problem. At SSL, we were given awesome advice and no pressure to purchase their products. We felt so good about how they treated us, that we returned all of the products from the other stores and purchased everything from them. The products are awesome and the personal service was one of a kind. I would confidently recommend this business to everyone. They go above and beyond. We are clients for life. read more

Went here to get my car tinted, fair price and good job. They guarantee their work with lifetime warranty. I definitely will come back in the future. read more

I was given remote start for my car as a Christmas gift from my fiancé. He had visited a competitor of Sound Solutions and purchased a voucher for the labor and parts needed. After calling to make an appointment, it was discovered that they did in fact NOT have what was needed to do the job. I contacted Sound Solutions that same day and was not disappointed. In face, I was very impressed with the customer service, professionalism and honesty that I encountered. They told me to bring in the invoice voucher from the other company and they would do their best to match the price. I did so 3 days later and not only did they match the price, the BEAT it! This was a Sunday and my appointment was set up for Thursday. Since my car was going to be there anyway, I decided to go ahead and have tint installed on my windows. Leroy, Josh and everyone else I dealt with was amazing!! They did a fantastic job on everything! After walking me to my car and showing me how to work the remote start and inspecting the tint I returned to the sales counter to pay. At this time, Leroy informed me that he had actually dropped the price of my remote start by another $15 and my tint by $20 because of what I had been through to get these things done. I will recommend Sound Solutions to everyone and will return for any upgrades I need done as well. I actually think my fiancé may be considering remote start as well!! Keep up the fantastic work guys! You definitely deserve this praise!! Thank you so much!! read more

Terrible Experience!! Took my BMW here on high recommendation from family but feel like my car has been butchered. I live 1.5 hrs away and had to take my car back twice! After that I was still missing a part they were told to install and shown where to install. I called and they are mailing it to me so I can install it! They never told me that part had to be ordered so had I not called them out I probable would have never gotten it. I would never use or recommend this place. read more

Lisa C Always satisfied when I leave Sound solutions. Never any problem with my purchases. I have even had a couple of times when I thought that there was an issue and it turned out to be that I was doing something wrong. They still were willing to take the time to explain to me what I was doing wrong. Service with a smile always. I have had the pleasure of dealing with Josh several times. He takes the time out to explain in detail. Being a woman sometimes it can be very uncomfortable going to places like this. Sound solution employees make you feel right at home. read more

Leroy and his crew are totally professional. I learned firsthand that they follow the Golden Rule when working with their customers. I've heard from several friends that they are experts at auto electronics, window tinting and car alarms, which is why I chose them to install my remote car starter. I will be sure to refer my friends to Sound Solutions, as they will do all my auto electronics work from now on. read more

I am very happy with my restaurant system. And my car has a fantastic new system. From the window tint at my business to my car at home we are very happy with the service provided and will happily recommend sound solutions to anyone with audio needs. Thanks to Leroy and his crew for all the great work. read more

I wandered into the store asking what they recommended to replace a car radio unit that was eating my cds and did not do justice to my Polk triaxials. Randy greeted me and recommended a new unit that had at least double the power of my old unit, plus some bluetooth capability I had not yet experienced. He also offered a sizable discount. After thinking about it, I returned and the unit was installed in a few minutes. Randy took time to show me the basics of how to work the unit, and set the equalizer to flat. My sound is much cleaner, and I am enjoying talking to people hands-free on the phone. These folks are capable and fairly priced. They take customer satisfaction seriously. I highly recommend Sound Solutions. read more

Port quality customer service. Took my car here to get amp installed. Nobody informed me that one speaker was busted before installing the amp as well as speakers. Was told one thing from the girl at the front desk Christina when items are installed they did nothing that was told to me. Took car back up to shop and everybody act like they couldn't help. Poor quality customer service. This was my 1st time there and I'll tell anybody don't go there. read more

I brought my HD Roadking in to get a new head unit and speakers. I have a special feature windshield and it caused the install crew some challenges. The guys stayed late to get my system working perfectly. I highly recommend this establishment!! Thank you guys for getting it right!! read more

Bought parts last weekend, went in for a wiring harness, was told by one of the one the guys working, that I would only have side to side or front to back balance unless I also bought line out converters, so of course they do this everyday, so I took their advice! Wrong, hooked it up following their instructions and almost blew my speakers(also told me I would probably need to replace them as well,close but no). End up using a $9 harness from Walmart, worked great! Bypass the amp they said I needed to run through, now they won't take the parts back, except for store credit! Was not informed of this or wouldn't have bought a thing from there. Anyone who doesn't stay behind what they sell isn't much in my book, buyer beware when dealing with this mom & pop shop, that has three stores(always thought mom & pop where actually in the shop and treated customers like family, not here!) Do yourself a favor,go on YouTube, buy your parts at Walmart and do it yourself! You know what have and the satisfaction of doing it yourself! I got less than $100 in a DVD,CD,Bluetooth and backup camera, not counting $53 I wasted there! Old saying is screw me once, shame on you, screw me twice, shame on me! It won't happen twice! read more

This place does a lousy job in window tinting! Leaves a mess on windows hoping you don't say anything. When they redo it after telling them what is wrong and they say they will go over it and you know they didn't because you have to show them the spots, does not need to be in business! Spend the extra money and go to Tint World that is right down the street from them. read more

i have dealt with this store the last few weeks. They did a great job on my install while there I also had my windows tinted. turned out great. as I was waiting this shop had loads of business for tinting and stereo so I was impressed and felt good about my choice of stores. They have answered every question and gave me great deals on my equipment. If you were in the market for eletronics and window tinting for your auto I would visit their store first.. read more

They are extremely slow! It took them 4 hours to tink my windows when they told me 2. They don't tell you that they don't tint the top strip of the car windshield until the job is done. Then they say it's an additional $30 for it but it was never mentioned that it wasn't included! read more

I've been to this place several times on several different things hids headlights and this time double din radio DVDs player they do a great job every time . I took time out my busy schedule to write this review because I was very satisfied . read more

I went to sound solutions to get my XM Radio installed. They installed it on a Friday and then my radio stopped working the next day. I took it back to the company because my radio had not ever stopped working like that. They told me that the Amp went out and that my car was old. I told them that it was no way it could have just gone out like that. Then they told me that sometimes after they put the XM radios in the car, the AMP can go out. Then they tried to sell me a radio for $800. I wanted them to fix the issue and they had NO interested in fixing my radio and stopped returning my calls. This was SO unprofessional and I would definitely not recommend this place to anyone who needs a radio/sound or xm radio installed. read more

Had a double-din Kenwood (with Apple CarPlay) and backup camera installed on a Honda Ridgeline back in September. Dropped it off in the morning and asked for a call when it was done. I called late afternoon for an update and was told it had been ready for a while. Get there to pick it up around 5:00 and go to drive home, and cannot get Apple CarPlay to work - spent hundreds of extra dollars for a double-unit touchscreen unit just for Apple CarPlay, and it didn't work. They never even tested it before releasing vehicle to me. First they said it was my phone. Then they said it was my USB cable. Then they said the radio needed a software update. Finally after I called BS on all of that they realized they used a bum cable for the install and we had to pull around back into the shop for them to take it all back apart and fix it. So after waiting for about an hour they finally fixed it, but had to use a different plug adapter on my truck. That adapter also included a video input, so I figured if I had the plug, it might as well be functional, so I asked them to hook up that aspect as well. Well, they didn't have that cable in stock, but they said they would order it and it would probably be in within a week and they would call me. They never called. I called them a couple of weeks later, blamed it on the supplier, manufacturer, yadda, yadda, said they would look into it and call me back with an update regardless and let me know when they thought it would be in. That was September, it is now November and they have not called me back. Hence this review - if you say you are going to call someone back, call them back. Also, the backup camera was not lined up properly and it pointed about 30 degrees offline. It was initially installed with sticky tape and fell off within a couple of days and I have had to fix with zip ties (it was offline and not centered prior to falling off). To summarize my experience, these guys do a great job with actually physically installing the products, at least from a stereo/speaker standpoint. Where they could be better is actually taking the time to make sure the installed items work properly and educate the customer on how they work. It seems they rushed through the setup process just to get to the next vehicle without making sure everything is setup/working correctly. It also seems they are not interested in following up with customers when they say they will. I feel like they took my $1,500 and moved on to the next customer before making sure I was 100% satisfied. Will look elsewhere next time I need a stereo installed. read more

Went in and was told it would take 45 minutes, it did, plus an hour. Bought and paid for Pioneer 6000nex receipt says 6000nex box says 6000nex and could you believe I got 5000nex. I will turn it over to states attorney general office. Bait and switch fraud. I told them they put wrong one in, they said they couldn't sell me the right one at that price. Avoid this place. read more

I called this place to ask about getting my remote car starter fixed, and after a brief conversation about the issue, the guy on the phone tells me to come on in, no appointment is necessary. Show up the next day, and the guy at the counter turns me away and tells me to visit the manufacturer's website without even asking me what the problem was. After telling him that I spoke with someone, and that they told me to come in, he apologizes for my unnecessary trip. Unfortunately, his apology does not make up for the time missed at work and money spent in gas. Then mid-conversation, answers the phone, basically dismissing me and disregarding that we were not finished with the conversation. So I leave, go back to work, and go to the manufacturer's website, and their only recommendation for the error I'm receiving is to take it to an authorized dealer. This could have been determined in a matter of five minutes if the employee behind the counter wouldn't have been so dismissive. Thanks for nothing Sound Solutions, you won't be getting my business in the future. read more

We will NEVER return to this store again or to the store in Winston Salem. The manager in the Greensboro store on Stanley was actually very nice and understanding but when we had our windows tinted in Winston store they had trash behind it. The Greensboro store was kind enough to replace it. We were told to bring our car back on Sunday 12/14/2014 at 12 and we were actually there at 11:30 and they took our key and said it would be up to 2 hours for replace the tint. We did NOT leave the store untill 6pm that NIGHT. It was ridiculous to wait that long. They said they wanted it to be perfect and it is so far from being perfect. There is trash behind the tint and there is old tint stuck behind the new tint, our trunk was soaked with water and is starting to smell, our radio speaker is rattling. Please keep in mind this is A BRAND NEW CAR. We will NEVER take our car back to that place ever again. I do NOT suggest taking your car there for ANYTHING. read more