Really good store, I came in for some furniture and they did help me find the right mattress for my…read morebedroom and hook me up with some really good prices

Update: The owner of the store called me the day after I posted this review to apologize and he…read moretried to locate a new sectional. There wasn't a full set available so he refunded my money with no issue. Thank you for your quick response and resolution.

Associates in the store were so helpful and made the couch buying process quick and easy! I ordered…read moremy couch on Saturday and it was delivered by Tuesday at 1pm. The white glove delivery service is 100% worth the $119 charge. Everything came pre-built, wrapped in Saran Wrap, and placed exactly where I wanted! The best couch I have found for $600- so comfy and high quality fabric!!

The sales person was very informative and professional. He walked me through the choices and costs…read more Most of the upholstered items can be customized with fabric of you choice. There are two categories of fabric. One with no upcharge from the original price of the item and one that is more. They are hung on the wall in separate wall hangings. I chose a fabric with no upcharge, but when the item was ordered in the computer, the fabric I chose was upcharged!!! When I ask - the salesman said "a customer must have hung the fabric back in the wrong place". I chose another fabric and the item was returned to the original price - but there was NO attempt to go move the fabric I originally chose to the higher priced items.

I have tried to go several times now. Left work early to go there to try and buy or order a sofa…read more Just had the gate shut on my partner and myself over a half hour before closing. No one answered my calls. No one answered the bell. Not sure what's up with this place, but the positive reviews all seem to be from before 2021. I won't be wasting anymore time.

NORMA AND EVAN ARE AMAZING TO WORK WITH! After visiting lot…read moreof high end furniture stores in Dallas, we decided to go there and check our their store. My first impression was Norma is passionate and knows her stuff. I didn't feel like she just wanted to make a sale. Norma and her husband spend two whole days with us after coming to our house and measuring everything to make sure we get what we want. We finally got all of our house furnished with their help! It feels magical! My family loves the outcome. Even my 5 years old can't stop talking about how beautiful our house is! You get high end furniture paying half of the price compare to lot of other furniture stores in Dallas.

Beautiful inventory at fair prices. If I needed to outfit a tiki bar, I'd head straight here. Super…read moreunique, high quality buffet and other storage furniture. Great to shop for your beer-loving dad or uncle. Loved it!

Nice shop downtown Plano with lots of Nautical items - perfect for our Tiki Bar. Great prices on…read moremany one of a kind items. Staff was helpful and soooo nice.

Stopped by to shop quick visit, nice staff members and merchandise. I did find a treasure but had…read morefun looking.

A C+ from Better Business Bureau, 3.5 stars Google. I agree with 1 star ratings- everything…read morementioned happeded. A friend + I were browsing. She's looking for a LR set but this style just doesn't match her home. We entered the store, the salesman followed us- asking if we need help. We told him we are just browsing. He moved on to a couple by more expensive furniture(probably gets paid commission), but he came back to bother us. I saw the styles/prices, this wasn't a place for us. I told her I will eventually get a specific table(1 on clearance) but don't have room now-the salesperson was close enough to hear me. She asked him about LR sets- similar to wants but pricey. Salesperson would take % off, add some wine club, + reduce delivery charge(anyting to make the sale). I lost interest, wasn't going to buy, wandered the rest of the store. The table I was going to purchase(eventually) was marked down over half price- salesman had to push that issue, the old "better purchase it now, it's the last one at that price" routine. When the salesman starts telling me I have to purchase now- "clearance item will not last or may be gone tomorrow"- I'm leaving without buying. It's the oldest trick in the book + I always find something after I leave those pressured sales. My friend fell for the sales "BS"- my birthday was a couple weeks previously and she wanted to get me something so she agreed to buy the table on clearance- although I had already told both of them I had to make room for it in my home. I don't like the cluttered, cram packed with furniture look. When I found out about it, I was not happy- but she said the salesman told her there were no returns on clearance items. I felt at this time I was being forced to take something I didn't want or have room for in my home. So a few days later we went back to Ricks, told them I did not have room in my home for the table. Salesman said he would cancel my table and put that deposit on her living room set she ordered(could take 4-6 weeks for delivery- I bet it will be faster, it seems like once they get the deposit/sale, they will say or do anything to keep it). Also, there is no written documentation for the living room set explaining type of material used or warranty information- they can tell us someting today and be something different next year. We were told they use microfiber, there is a 1 year coverage on the microfiber material and 5 year coverage on the mechanical frame of living room set. Meanwhile the past few days I measured her living room- discovered the set she ordered is really too big to fit/be crowded. She has done this before- another furniture company delivered a couch- it would not fit thru the front door and they couldn't or wouldn't take it apart. On our second trip to Ricks-to cancel my table-, I mentioned to the salesman- the ordered living room set is probably too big, and our previous issues with the front door. The salesman stated the couch and loveseat will fit thru the door. His words-"The couch will fit thru the door if you(me) can fit thru the door"- meaning I am a big person. There were 2 new customers in the store browsing- and they were larger in size than me so not only did I got offended, I could tell by the way they acted- they were offended also. They walked out without a purchase. My friend and I both think this whole experience was pressured- even some other reviews mention the saleperson telling them to "buy it"- what ever "it" was. Especially when they got me involved- salesman pushing to buy the clearance item- "when it sales, it's the last one at that price". I have enough money to purchase it, but not the room- I felt forced to take something I didn't want/need. My friend purchased furniture which will make her living room too crowded and honestly, she's afraid to cancel the sale with how pushy the salesman was. I probably can't do it because it's in her name. I work with many senior/disabled people and I believe you should have enough room to use a walker or wheelchair in your home- just in case you need to.

Cory and team are always easy to communicate with. Responsive and reasonable pricing. I've used…read morePenny's Moving a couple times over the years and I'm happy to leave a 5 star review. Thank you!

I could hardly believe there was a moving company with 100% 5 Stars. NOW I know why. Hands down…read morethe cheapest quote I got (by at least $50), was able to work with our hectic schedules, on short notice, AND communicated ETA's both for the p/u AND delivery. Even my sister (the p/u location) commented on how great they were! Cory Penny has our moving business. For good.

5 Stars is an understatemen! I absolutely love this store. A few weeks ago my wife and I had a…read moregood experience while decorating our new home. Today we decided to return for another look. Not only are they nice, but, there's something soulful about this store and the people in it. The prices, the decor items, the furniture, the rugs, and, service was absolutely wonderful today. Always is. This is the only furniture store that we frequenT so just know I'll be back! A++++ all day!

Looks like a great furniture store but when I arrived they were closed. The hours on the website…read moreand front door stated on Sunday they are open from 11:00 am and it's now 11:26 am. Disappointed since I drove out of my way to buy a new couch. Guess I'll go elsewhere.

They always have plenty of cashiers & have a great selection of items. There are unique items here…read morethat are not normally available at many stops. I love shopping here!

I went in for a few things. My cart had a few things in it, but as I stood there the line didn't…read morebudge. Since everything thing in my cart wasn't a necessity, I elected to leave it. That line was too long to waste that much time in it. Home Goods/TJ Maxx is a pretty big store with a large variety of items. The value for them is great, but not worth standing a long time in line

Upon arriving at the store At Home at the Fire Wheel location, I was warmly greeted at the door…read more Staff takes pride in helping guests and keeping the store clean and organized. They quickly give you directions on where to find items as you enter. I stopped in to buy items for my teenage daughter's room and they have a wealth of items to help decorate for room decor. Lots of items to choose from for a good value. I ended up buying organization bins, pillows, a lantern as well as party supplies for her upcoming birthday. It was nice to see so many items hands on to start putting together a new theme for her room. Their Easter items caught my eye and I bought a cute welcome mat for the front door. They had adorable Easter bunnies as well that came in bright vibrant colors as well as muted greenery with bows. They also had the ever popular wooden panels to decorate your front porch. I also spotted a variety of patio cushions in a variety of colors and with the warm weather we have had recently I did venture to check out their items to update my patio furniture cushions.

5/07/25: I had a terrible experience at this location today. Around 5:30 pm I stopped by the store…read moreto see about resolving an issue about a store gift card which had not been activated on stemming from a return without a receipt over the Christmas Holidays. The amount would have been about $14. I spoke with Michele, middle aged African American female, at the cashier's counter. There were no customers behind me, and she was the only cashier at the time. I explained what I stopped by for, and she did not appear to want to understand what I was telling her. I noticed her starting to be rude, and I requested to speak with a manager. She started to raise her voice, and I asked her not to do that. She started pointing her finger at me and stated, "do not try me, today is not the day". Her whole attitude caught me off guard, and she even said that she would have me taken to jail. She also stated that I may have found the store gift card on the floor and was trying to get some money. I told her not to question my integrity. I walked away from the counter and waited on a manager. Kevin appeared, and as I started to speak with him, she tried to interject herself in our conversation. I asked Kevin to step farther away from her counter, so that we could have a conversation. At that point, I told Kevin that I was no longer concerned about the inactivated store credit, and that I was more concerned about Michelle's very negative attitude and demeanor towards me. She blew things out of proportion and I didn't take kindly to that. I had been a customer since the store's soft opening, and had never had a negative experience like this. Kevin advised that I call the number on the back of the store gift card, as he was very limited on what he could do without a receipt. It's extremely disappointing to see someone like Michelle, working at At Home, who is very unprofessional, clearly dislikes her job, and is definitely not suited for a customer facing environment. Customers come here to have a nice shopping experience while searching for the right items for their home. Michele's lack of customer service damages At Home's reputation, and upper management should seriously reconsider keeping employees like this.