Update: The owner of the store called me the day after I posted this review to apologize and he…read moretried to locate a new sectional. There wasn't a full set available so he refunded my money with no issue. Thank you for your quick response and resolution.

Really good store, I came in for some furniture and they did help me find the right mattress for my…read morebedroom and hook me up with some really good prices

The service from beginning to end was fantastic! I will never go to a Nebraska Furniture again…read more Great deals on everything and the delivery service was flawless. Micheal Bravo helped us with our purchase and customizing our new couch and office chair.

Associates in the store were so helpful and made the couch buying process quick and easy! I ordered…read moremy couch on Saturday and it was delivered by Tuesday at 1pm. The white glove delivery service is 100% worth the $119 charge. Everything came pre-built, wrapped in Saran Wrap, and placed exactly where I wanted! The best couch I have found for $600- so comfy and high quality fabric!!

Design perfection! Thank you to Norma for a 10 out of 10…read moredesign. From creating a mood board, to selecting the most comfortable furnishing, to working with me to find alternative options during our design meetings, the experience was truly enjoyable. On the sale side working with Evan, I loved the quick communication over text and the detailed invoices to review. He was always available for my questions or change updates. My only issue was there was no actual signed contract for our big project. This made my husband and I uneasy at times, but Living Modern has an amazing showroom that is not going anywhere anytime soon. You can put your trust in Evan and you can't do any better than Norma's design experience. I would absolutely recommend giving them your business. You will be in good hands!

I have tried to go several times now. Left work early to go there to try and buy or order a sofa…read more Just had the gate shut on my partner and myself over a half hour before closing. No one answered my calls. No one answered the bell. Not sure what's up with this place, but the positive reviews all seem to be from before 2021. I won't be wasting anymore time.

Beautiful inventory at fair prices. If I needed to outfit a tiki bar, I'd head straight here. Super…read moreunique, high quality buffet and other storage furniture. Great to shop for your beer-loving dad or uncle. Loved it!

Nice shop downtown Plano with lots of Nautical items - perfect for our Tiki Bar. Great prices on…read moremany one of a kind items. Staff was helpful and soooo nice.

Stopped by to shop quick visit, nice staff members and merchandise. I did find a treasure but had…read morefun looking.

A C+ from Better Business Bureau, 3.5 stars Google. I agree with 1 star ratings- everything…read morementioned happeded. A friend + I were browsing. She's looking for a LR set but this style just doesn't match her home. We entered the store, the salesman followed us- asking if we need help. We told him we are just browsing. He moved on to a couple by more expensive furniture(probably gets paid commission), but he came back to bother us. I saw the styles/prices, this wasn't a place for us. I told her I will eventually get a specific table(1 on clearance) but don't have room now-the salesperson was close enough to hear me. She asked him about LR sets- similar to wants but pricey. Salesperson would take % off, add some wine club, + reduce delivery charge(anyting to make the sale). I lost interest, wasn't going to buy, wandered the rest of the store. The table I was going to purchase(eventually) was marked down over half price- salesman had to push that issue, the old "better purchase it now, it's the last one at that price" routine. When the salesman starts telling me I have to purchase now- "clearance item will not last or may be gone tomorrow"- I'm leaving without buying. It's the oldest trick in the book + I always find something after I leave those pressured sales. My friend fell for the sales "BS"- my birthday was a couple weeks previously and she wanted to get me something so she agreed to buy the table on clearance- although I had already told both of them I had to make room for it in my home. I don't like the cluttered, cram packed with furniture look. When I found out about it, I was not happy- but she said the salesman told her there were no returns on clearance items. I felt at this time I was being forced to take something I didn't want or have room for in my home. So a few days later we went back to Ricks, told them I did not have room in my home for the table. Salesman said he would cancel my table and put that deposit on her living room set she ordered(could take 4-6 weeks for delivery- I bet it will be faster, it seems like once they get the deposit/sale, they will say or do anything to keep it). Also, there is no written documentation for the living room set explaining type of material used or warranty information- they can tell us someting today and be something different next year. We were told they use microfiber, there is a 1 year coverage on the microfiber material and 5 year coverage on the mechanical frame of living room set. Meanwhile the past few days I measured her living room- discovered the set she ordered is really too big to fit/be crowded. She has done this before- another furniture company delivered a couch- it would not fit thru the front door and they couldn't or wouldn't take it apart. On our second trip to Ricks-to cancel my table-, I mentioned to the salesman- the ordered living room set is probably too big, and our previous issues with the front door. The salesman stated the couch and loveseat will fit thru the door. His words-"The couch will fit thru the door if you(me) can fit thru the door"- meaning I am a big person. There were 2 new customers in the store browsing- and they were larger in size than me so not only did I got offended, I could tell by the way they acted- they were offended also. They walked out without a purchase. My friend and I both think this whole experience was pressured- even some other reviews mention the saleperson telling them to "buy it"- what ever "it" was. Especially when they got me involved- salesman pushing to buy the clearance item- "when it sales, it's the last one at that price". I have enough money to purchase it, but not the room- I felt forced to take something I didn't want/need. My friend purchased furniture which will make her living room too crowded and honestly, she's afraid to cancel the sale with how pushy the salesman was. I probably can't do it because it's in her name. I work with many senior/disabled people and I believe you should have enough room to use a walker or wheelchair in your home- just in case you need to.

Cory and the team were great! up front pricing, friendly demeanor, good communication. no job too…read morebig!

Cory and team are always easy to communicate with. Responsive and reasonable pricing. I've used…read morePenny's Moving a couple times over the years and I'm happy to leave a 5 star review. Thank you!

5 Stars is an understatemen! I absolutely love this store. A few weeks ago my wife and I had a…read moregood experience while decorating our new home. Today we decided to return for another look. Not only are they nice, but, there's something soulful about this store and the people in it. The prices, the decor items, the furniture, the rugs, and, service was absolutely wonderful today. Always is. This is the only furniture store that we frequenT so just know I'll be back! A++++ all day!

Looks like a great furniture store but when I arrived they were closed. The hours on the website…read moreand front door stated on Sunday they are open from 11:00 am and it's now 11:26 am. Disappointed since I drove out of my way to buy a new couch. Guess I'll go elsewhere.

I've been to many HomeGoods locations across DFW. This store has a good variety of items and is…read morerelatively kept well. However, this store is a combination of both a HomeGoods and TJ Maxx, with only 1 checkout line. Because of that, the lines are insanely long here. There are many times I've wanted to just drop by and casually window shop, but I immediately walk out because of the line. Another HomeGoods I frequent often has two checkout lines in the store. I know the cashiers are doing their best to keep up with the demand, but the store should really hire more staff and manage schedules better so the checkout lanes are better staffed on busy weekends. Another inconvenience is the store is extremely hot, especially as we approach the Texas summer. I was uncomfortably sweating in the checkout line in addition to waiting over an hour. The workers are lovely though and customer service is great; I just wish there were more of them! I've purchased some great finds at this location, but I would only shop here during non-peak hours.

What happened to this store?! For the past 5 years or so, it seems to be terribly managed…read more Non-busy hours still have massive check-out lines. The quality of service and personnel has been repeatedly surprisingly low. Go somewhere else.

Upon arriving at the store At Home at the Fire Wheel location, I was warmly greeted at the door…read more Staff takes pride in helping guests and keeping the store clean and organized. They quickly give you directions on where to find items as you enter. I stopped in to buy items for my teenage daughter's room and they have a wealth of items to help decorate for room decor. Lots of items to choose from for a good value. I ended up buying organization bins, pillows, a lantern as well as party supplies for her upcoming birthday. It was nice to see so many items hands on to start putting together a new theme for her room. Their Easter items caught my eye and I bought a cute welcome mat for the front door. They had adorable Easter bunnies as well that came in bright vibrant colors as well as muted greenery with bows. They also had the ever popular wooden panels to decorate your front porch. I also spotted a variety of patio cushions in a variety of colors and with the warm weather we have had recently I did venture to check out their items to update my patio furniture cushions.

5/07/25: I had a terrible experience at this location today. Around 5:30 pm I stopped by the store…read moreto see about resolving an issue about a store gift card which had not been activated on stemming from a return without a receipt over the Christmas Holidays. The amount would have been about $14. I spoke with Michele, middle aged African American female, at the cashier's counter. There were no customers behind me, and she was the only cashier at the time. I explained what I stopped by for, and she did not appear to want to understand what I was telling her. I noticed her starting to be rude, and I requested to speak with a manager. She started to raise her voice, and I asked her not to do that. She started pointing her finger at me and stated, "do not try me, today is not the day". Her whole attitude caught me off guard, and she even said that she would have me taken to jail. She also stated that I may have found the store gift card on the floor and was trying to get some money. I told her not to question my integrity. I walked away from the counter and waited on a manager. Kevin appeared, and as I started to speak with him, she tried to interject herself in our conversation. I asked Kevin to step farther away from her counter, so that we could have a conversation. At that point, I told Kevin that I was no longer concerned about the inactivated store credit, and that I was more concerned about Michelle's very negative attitude and demeanor towards me. She blew things out of proportion and I didn't take kindly to that. I had been a customer since the store's soft opening, and had never had a negative experience like this. Kevin advised that I call the number on the back of the store gift card, as he was very limited on what he could do without a receipt. It's extremely disappointing to see someone like Michelle, working at At Home, who is very unprofessional, clearly dislikes her job, and is definitely not suited for a customer facing environment. Customers come here to have a nice shopping experience while searching for the right items for their home. Michele's lack of customer service damages At Home's reputation, and upper management should seriously reconsider keeping employees like this.