Unfortunetly human beings at the cash register, at many places, seem to be a thing of the past. I see more and more places becoming automated and that alone is enough to take a star or two off. Note to stores: most of us do not like self checkout and we are less likely to visit if we do not see live human beings working there. These automated registers are unattractive and put good people out of work. Really hate that some places are going in that direction. Targets in general do not appeal to me much but sometimes I do stop in here..occasionally. Very occasionally. Unstructured and impossible to find anything. Plus it's at Westfield which is enough to knock off another star. Not a place I'd care very much if I never went back to. read more

Target - Department Stores Near Me - Trumbull, Connecticut

Came on a Saturday evening around 8pm. Was not busy at all. I'm not sure if it's a CT thing, but this is the best stocked Target I have ever seen in my life. There was not an empty shelf, and when I looked for an item in particular, there was plenty in stock and a bunch of options to choose from. 2 level target. Men's is located downstairs. Employees were friendly and efficient. Had a bunch of self check outs available. In and out in about 30 minutes. This is connected to a mall, so you do have plenty of parking options. They do have a Starbucks located inside as well. read more

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Came here with my sister to pick up her online order. I feel like it came out to the car faster than when I pick up drive-up orders at the Hawley Lane location. I come inside here time to time when I'm already at the mall. I prefer Hawley Ln store because it's easier for me to navigate, with only one floor. This one has two levels and gets a bit overwhelming for me at times having to go up and down the elevator/escalator searching for items. read more

I prefer the Hawley lane location b/c it's less chaotic. However, this location seems to have their stock in check. Hawley Lane has cancelled numerous pick up orders/online orders b/c their inventory is off. It was busy like always when I came in. I was just browsing for now. I also had a pick up order which was brought to my car quickly. I will be back! You have to catch sales b/c Target can be pricey. read more

They have really good sales and the store is clean but no registers open everytime I go. No bueno.

Went to the mall with the grandson and we had to stop to take a look at the toys. All of the great toy stores are no longer around. Target is about one of the only stores which still has a somewhat decent toy store. We stopped in and it was great to see the wonder and amazement of an 8 year old boy. Target has a little bit of everything which makes it quite convenient when one needs to pick up several things. read more

Target - Department Stores Near Me - Trumbull, Connecticut

Went to Target for ink for my printer, shaving gel and hot dog rolls figuring I could get everything in one stop. They didn't have the ink or the shaving gel. Just got hot dog rolls. read more

It is actually a nice store. But for the love god pay employees and open up more registers. It's ridiculous. Forget the 8 pay yourself registers. Hire real bodies back please. read more

THIS TARGET IS GARBAGGGGEEE I've reviewed this placed before. Fooled me twice, shame on me. All I need is a nail clipper... That's it. And here's what I walk into... Sooo...who does inventory?????? Ever???? read more

Target - Department Stores Near Me - Trumbull, Connecticut

Don't waste ur god damn time. Not one person there is helpful and they all have attitudes.

The check out has become a big headache. I've been going here since target joined this mall. 2 levels. Each has about 16 check out lanes - granted most not used except the holidays but there was almost always staffing so that lines were 2-4 people. So now they ripped out 5 lanes and put in 4 self check out terminals. I've no issues with this - I usually can do my checkout more efficiently then who they hire anyway. But now most times they have no staffed check out or only one line. Tonight the self checkout (which now has people corrals like for cattle ) has over ten customers waiting. They did have one staff working a register which also had an equally long line (moo) - and was closing! I said something to her about needing more staff and the response was not at this hour - and I'm closing. Mind you it was 7:30 pm. So take out another 10 lanes and give another 8 self checkouts. I mean if your not going to do your job target then at least let us do it for you. I know you won't pay us- and I know you won't give us a better price. But gosh don't make us beg to shop here - just because it's walking distance to the local college. It's a private college and most people have a car and can drive to Walmart. Shape up or ship out. Amazon has next day delivery. You not really doing anything for me anymore POP read more

absolutely rude and disrespectful employees, truly horrible customer service. takes them a good 20 minutes to make one drink. they get mad at you if they make your drink wrong. do not recommend read more

This place needs to have scan and go. If your only going to have self checkout open and not have any regular registers open. Let the customers pay through the app and scan a qr code to checkout when they leave. Your business will lose customers if they have to wait in long lines just because you staff the other registers. read more

I was just there and every person I asked for help was incredibly unhelpful. I wanted to buy a chair on display. The web site clearly showed the chair was available for pickup at the store (Including exact aisle it was in), but the employees insisted I couldn't take the display item. So I had to order it online for in-store pickup, go home, wait two hours to get the confirmation it was ready to pick up, then drive back to the store. Terrible customer service and incredibly lazy! read more

Answer your phones. I have tried to reach your store for 2 days, calling repeatedly and even trying to reach different departments. No one answers...ever. This is horrible customer service. I have read multiple reviews about the customer service and employee attitudes. I did not have any issue with the employees when I visited the store, but the astounding fact that NO ONE answers phones is unacceptable. Clearly, the management team doesn't care or is not addressing this issue. read more

They need more cashiers. I don't want to do self checkout but they often understaff cash registers and force you to check out yourself.

They're clean and usually have what I need but the two-floors set up is very very annoying. I always end up having to go to both floors and I try not to use a carriage because I don't want to have to do the whole carriage escalator process. I still end up having to balance myself with my products either up or down an escalator myself. They do have an elevator but who has time for that. Crowded into that small thing with a bunch of strangers. No thanks. So other than the 2-story design flaw the store is fine. The employees are friendly and helpful when asked questions. I usually use the self-checkout so I don't really encounter their cashiers. read more

For the love of God, MORE CASHIERS!!! I do not want to use self checkout when I have a cart full of groceries to the rim. For years now, no matter the time, there is 1-2 cashiers with a long line forming, including the self check. Its a busy target, not sure why they cant staff their store accordingly. Empty shelves are a common sight and lets not talk about the Starbucks. read more

I do like this Target because the location is very convenient for me. I think the selection is pretty good. The only issue I have is that some of the employees who work the floor engage in conversations among themselves and swear. I have a problem with this especially when I'm going through the clothing racks in the children's dept. with my daughter. This has happened to me on 3 different occasions, and It is a definite problem. read more

This store has serious problems staffing cashiers. Recently my wife and I were shopping together and there were two cashiers with incredibly long lines, so we went to customer service and they rang us up. We had a full shopping cart - not a handful of items. At this visit, given the shortage of cashiers, even the line at the self checkout was 20 people deep. And sorry, a full cart can not be checked out at their miniature self checkout machines anyway - smaller than Home Depot. The Trumbull West (shopping mall) store is two floors with many cash registers on each floor. A few days ago my wife filled a cart and found no cashiers on either floor. This is not an exaggeration. There were none. (I was impressed with her dedication to check both floors - would you?) So she went to customer service and the worker there said they were no longer allowed to ring up more than 10 items. My wife just left her cart behind. What was more trouble for them, having a cashier or having to put all the items back on the shelves? The store is conveniently located for us, so it's a shame we can't shop there any longer. I called Target corporate customer service 800-440-0680 and told them what's going on. But I have no faith that local management will do anything. read more

Two floors of shopping goodness, anytime I'm in the area, there is always a reason to stop here. Today we were looking for baby bike helmets for our weekend away. My sister in law and I asked a group of young employees who swore they didn't carry them (we felt they just didn't feel like taking the time to show us) but we ended up finding some. Not a big deal that we weren't shown that they "didn't" have helmets, but just making note that most of the employees here are young and just there to make a quick buck in retail. Make sure you go in not needing much help. All in all, this store is huge, clean and bright. I heart Target either way! read more

lame. not it. i just wanted the soft vanilla cookies with pink frosting that was safe for a peanut allergy, target did not provide. left empty handed and sad. and having to walk across the whole parking lost due to construction left my feet in pain. target needs to step it up. read more

They say the poverty line is that invisible line that separates Target and Wallmart shoppers. Make sure you stay above that line. read more

Target - Target - Department Stores Near Me - Trumbull, Connecticut

The manager, I believe her name was Cassie, was very rude and unprofessional. Spoke with serious attitude and did not care. I will not be returning to this target again. read more

The worst. Never can find what I want and employees have no clue how to perform their duties. The employees avoid any engagement with the customers. They are lacking in professionalism and are in desperate need of further training. read more

Hard to believe how understaffed this place is. Went to buy a $500 tv and a handful of fire sticks. The rep who 'helped me' was absolutely awful. He spent most of the time talking with friends bumming around the electronics section. His body language demonstrated he clearly didn't want to be bothered as he rolled his eyes when I requested we pre order some Amazon Firesticks. After he sold me the tv he disappeared with my receipt and went on break. Customer service refused to leave their line as I waited for over thirty minutes to get my receipt back. Terrible customer service. Shame on "management" for their stupidity and ignorance. Clearly run by a bunch of buffoons. read more

The only reason I am even giving 2 stars is because the bathroom was half-cleaned unlike it usually is. I like target in general for it's convenience factor but it ends there. The staff (especially the cashiers) at the trumbull mall location are absolutely terrible. The cashier I just had did not say hello, thank you, please, or even crack a hint of a smile. She was terribly rude and rolled her eyes when I pulled out my own reusable bag. I try to avoid this target in general & it is for the sole reason of a crappy customer service experience. Instead of calling us shoppers "guests" it would be great to be treated like an actual human being. I hope one day this target goes 100% self check out- everyone waits in line to check themselves out because other than that one nice older woman with the thin hair- the cashiers are all horrible. read more

They make you wait in line to get in. They dont have wipes for your car, NEVER enough cashiers and I'm not taking someone's job away by using self. Overall staff is not pleasant. Not like other stores read more

The employees here are awful and unhelpful for the most part .. I had to ask 3 different people for help on a night when there was about 6 customers in the entire store and all of them told me they would grab someone for me but they were all "on break".. I will say the only reason for the 4 stars is I had to return several things bought for my son and laora (?) at the service desk was great read more

I was at Target with my mom to get some long-needed things. We needed to return a charger cable that did not fit my iPhone. When we first walked in, the customer service area had a line of two people (a man in front of us, then my mom and me). The person working at the counter was taking forever with the person at the counter, so my mom and I decided to go shopping and THEN go back to customer service to return the cable. The supply was a little low, they didn't have magnetic mirrors. Which is ok, target isn't really the best for makeup. I did buy a lip gloss tube though, hope it works out ok! Anyway, the customer service ended up fine. The items we bought were a little overpriced if I'm being completely honest. But overall, our experience was decent and I will go back again if I need to. read more

Terrible customer service- standing at tech counter for an hour to get a SIM card!!! And it is a weekday mid morning so there is no excuse for this read more

I went to the mall excited to buy myself a new Xbox One Wireless Controller. I purchased one from Target for a great deal. I was happy. However, when I returned home and started to use this said controller, I was dissatisfied because this Wireless controller that purchased from Target, one of the main buttons, the "View Button" was not responsive to the Xbox One S that I have. I checked the mapping and it was no problem with that. It was then that I released that I just purchased a defective Xbox One controller from Target. I am disappointed. read more

This target is trash. Never has anyone at registers and only has 4 self check out stations per floor. People with carts full of stuff, who should not be using self check out have to because there are no open registers. I stood in like to purchase one thing and saw three people ask for a cashier and were all told no. Terrible service read more

It's a really nice target you should know what to expect, it's clean, the staff is friendly, they help you purchase items without pressuring you to buy anything and tend to know basic information about electronics which is all you should expect from someone working at this franchise. Highly recommend glad it's their. read more

Eh. The Target on Hawley Lane in Trumbull/Stratford is way better. The selection is very limited especially in their bedding department. They also seem extremely disorganized. The upstairs level only had 2 cashiers and a HUGE line while the downstairs had 6 lanes open and no customers. How does that make any sense? I only came here out of laziness since I was running an errand down the street, I'll stick to the other Target in the future read more

Store is always messy. Bathrooms leave a lot to be desired. Can never find anyone working I. The departments. Only have 1 -2 cashiers on the rest is one line for the self checkout. Convenient location is the only reason I occasionally shop there. read more

Shelves were a mess and there were no employees around at all. No registers were open so there were at least 20 people waiting for self checkout read more

This store rates the absolute worst in customer service. The manager Del has to be the rudest human that ever walked the Earth. He is dismissive, curt and unfriendly. The staff is un knowledgeable, and chit chat amongst themselves whilst customers wait for assistance read more

I've been on the phone for over an hour with various people at Target for an issue that happened on Thursday. I went in to purchase 1 item, diapers for my son, which I had a discount for on my cartwheel app. There was only 1 cashier open. I patiently waited, purchased my item, but did not see the cartwheel discount issued. The cashier instructed me to go to customer service, where, again, only 1 person was working. I waited in line, explained what happened, and they told me they did not see the cartwheel discount issued either. The woman behind customer service did not know how to do it, so she called in a manager. The manager "post voided" the first transaction, then rang the transaction again for the correct amount. The customer service rep assured me that my card would only be charged once. However, I looked at my account this morning, and sure enough, I was charged both times, and the "credit" from the post void, has yet to hit my account. I'm beyond pissed off right now!! Thanks for nothing target. I am going to cut up my red card and give walmart my business! read more

David on the first floor between 3:30-4:00 on July 22 was very unhelpful and disrespectful and seemed to have much better things to do than to help us while he stood around by the escalator. Really irritating to Say the least. read more